NohchiPlayer
Dormant Account
- Joined
- Jun 16, 2013
- Location
- Germany
Hello. I played on unibet for years and was never asked to upload documents and i deposited and withdrew alot.
3 or 4 days ago i wad asked to upload ID and adress verification. I uploaded ID and it was instantly accepted, i guess they have automatic process for ID. I also uploaded adress verification and im already waiting 4 days or something for a process that takes 5 minutes to process. I also first uploaded accidently a document that is older than 6 months and because i cant upload another one i emailed them a different document and they said it had been forwarded to the relevant department. I have 600€ in my account that i want to withdraw but i feel like they want me to lose everything. Contacting their support doesnt help at all. Is this normal at unibet that they need so long to check a document? They process withdrawals fast why they need so long for verification?
3 or 4 days ago i wad asked to upload ID and adress verification. I uploaded ID and it was instantly accepted, i guess they have automatic process for ID. I also uploaded adress verification and im already waiting 4 days or something for a process that takes 5 minutes to process. I also first uploaded accidently a document that is older than 6 months and because i cant upload another one i emailed them a different document and they said it had been forwarded to the relevant department. I have 600€ in my account that i want to withdraw but i feel like they want me to lose everything. Contacting their support doesnt help at all. Is this normal at unibet that they need so long to check a document? They process withdrawals fast why they need so long for verification?