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Unibet steal my money

Discussion in 'Casino Complaints - Non-Bonus Issues' started by winnie77, Feb 3, 2011.

    Feb 3, 2011
  1. winnie77

    winnie77 On a Break

    Occupation:
    administrative/office
    Location:
    Norway
    I made a deposit, 100,- NOK, at Unibet today. And was playing at Break da Bank Again at the Games until my balance was ca 50,-NOK.
    Then I wanted to play at Thunderstruck II, but suddenly my balance was 30,88 NOK...!!!

    So I asked the support via e-mail ( Live Chat is allways Offline there..) what`s happen. But they said I have to go to "MY account" and check out the "Casino-Scratch-history" to see my Games-history...???? And on Casino-Scratch-history it was ( of cause ) my paly at Devils Delight in the casino...

    I told that to support but they still talk about : "check out the Casino-Scratch-history... nla,bla."

    Then I asked them for a Printscreen of my Games-history they "obviously" could see at MY account, but I couldn`t see that..

    So what is going on at Unibet? Do they just steal money from the players?
     
  2. Feb 3, 2011
  3. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    No, Unibet usually don`t steal money. They do have a rep on this site, you might want to send a private message to him or her. I have faith in Unibet, and there is probably a good explanation to this. They will fix it, if errors has occured.

    I think your title is unnecessary.
     

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