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Unable to Withdraw $1200 from Peach Casino

Discussion in 'Casino Complaints - Non-Bonus Issues' started by aka23, Aug 31, 2006.

    Aug 31, 2006
  1. aka23

    aka23 Dormant account

    Occupation:
    Technical
    Location:
    Planet Earth
    Peach Casino still uses the Cryptologic pin number. You must receive the pin number by mail before making any withdrawls. I made the first request for a pin number on July 11th. It did not arrive in the mail. Over the past 7 weeks, I've made two more requests that I did not receive. I confirmed that they have the correct mailing address. I have received pin numbers from other Crytologic casinos at this mailing address without issue, one of them in early August, at the same time I was expecting one from Peach.

    I contacted Peach Casino on the phone and explained the situation. I suggeted alternative ways of verifying my address, such as faxing in a driver's license and utility bill, listing the name and address that is registered on my account. They refused, saying I must use the pin number. They said the only remaining alternative is to pay $20 for a FedEx shipment of the pin number, which should have tracking data. I have been reluctant to do this since I should not have to pay $20 for their problems sending mail, and I'd expect the FedEx shipment to have the same problems as the previous attempts.

    Does anyone else have other ideas?
     
    Last edited: Aug 31, 2006
  2. Aug 31, 2006
  3. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Stand your ground on the FedEX bs. Tell them to send it insured or registered postal mail, which will also give them a tracking number.

    In the meantime, it wouldn't hurt to PAB....7 weeks is long enough.
     
  4. Jan 12, 2007
  5. mtx

    mtx Dormant account

    Occupation:
    Student
    Location:
    Canada
    Has this issue been resolved?

    I can't find any information on this casino.
     
  6. Jan 12, 2007
  7. aka23

    aka23 Dormant account

    Occupation:
    Technical
    Location:
    Planet Earth
    Cryptologic banning US players in October had one upside for me. Peach finally paid me the $1200, as they could no longer keep the money in my casino account. I received it in late October... 3 months after I originally requested the withdrawal.
     
  8. Jan 12, 2007
  9. amatrine

    amatrine Crazy Cat Lady webmeister

    Occupation:
    Retired
    Location:
    Arizona City, Az
    Re

    Wow. Thats just crazy

    Ama
     

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