Commission urges operators to review when customer identity checks are made
Gambling operators are being reminded that if they only request identity documents when a customer withdraws their funds, they could be putting their business at risk of failing to meet their anti-money laundering (AML) and social responsibility requirements – and in turn breaching the conditions of their licence.
This comes off the back of a number of instances where we have found operators requesting customer identity documentation only at the point of the customer withdrawing funds. There may have been little or no engagement with the customer before this point – this is a practice that does not demonstrate that the operator is managing the money laundering and social responsibility risks to their business effectively.
You do not have permission to view link Log in or register now..
You do not have permission to view link Log in or register now.for the tip on this. )