Hi all, my question is involving yet another self exclusion topic and from what I’ve read on other forums the views are split. If the operators all have the same license number, does the casino itself have to exclude you from all brands when you self exclude? I attached the licensing document from the UKGC. My issue is the casino is not paying me out winning stating I was self excluded from its sister site 6 months ago, however in the TC’s it states this: If you self-exclude on a website operated by Genesis Global Limited, the self-exclusion will only apply to the website specified upon confirmation. If you would like to self-exclude on all Genesis Global brands, you can do so by contacting Customer Support via Live Chat. For UK players, if you self-exclude on a website operated by Genesis Global Limited, it will apply to all other brands. I am NOT a UK player so I thought this tc did not apply to me? Any input would be great thanks.