UK Punters can use Resolver to manage their gambling complaints

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
From 1 August, gambling consumers will be able to use Resolver, the online support tool, to make complaints related to gambling.

Resolver is a free, independent tool for consumers. It provides information about the issue the consumer wants to complain about, and support to help the consumer write emails and letters of complaint.

Resolver is not an intermediary, and doesn’t act on the consumer’s behalf – but it does help the consumer to make their complaint in a structured way, and to make informed choices about what actions to take...


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Looks like an amazing tool. Looking forward to hearing from our UK cousins how this works out. :D
 

DreamRJ

Out of this world!
MM
Joined
Jun 6, 2013
Location
RJVille UK
This is good news thanks for letting us all know Bryan :)

Looks a good website too. It should help those who are not very computer literate etc etc.
 

goatwack

We'll just tell your mother we ate it all
CAG
Joined
Aug 29, 2012
Location
Londonia
It's a good tool, me on the other hand get my complaints seen to by using Revolver :eek2:
 

interlog

Meister Member
webmeister
PABnonaccred
MM
Joined
Mar 29, 2015
Location
London
Have used this tool before to claim some flight delay compensation and it did the trick. Saves you having to draft the letter of complaint because the website does it for you.

Good tool!
 

mcgameboy

NEVER GO FULL WOKETARD
CAG
mm2
Joined
Sep 8, 2013
Location
Belfast
It's a good tool, me on the other hand get my complaints seen to by using Revolver :eek2:

Ah so you're a Natural Born Killer like Dr. Dre then?

"You got a problem? I got a problem solver and his name is revolver"
 
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