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UK Gambling Commission suspends SmartLive licence

Discussion in 'Online Casinos' started by jetset, Aug 6, 2016.

    Aug 6, 2016
  1. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    ONLINE CASINO OPERATOR'S LICENCE SUSPENDED BY U.K. GAMBLING COMMISSION

    Smart TV Broadcasting Ltd activity under review by the UK regulator.

    The UK Gambling Commission confirmed Friday that it has suspended the online gambling licensing awarded to Smart TV Broadcasting Ltd to operate online casinos like Guruplay.com, Smartlivebaccarat.com, Smartlivebingo.com, Smartliveblackjack.com, Smartlivecasino.com, Smartlivepoker.com and Smartlivesports.com.

    No reason for the review was given, other than the bland statement that the process was to consider whether the operator, who is also licensed in Malta, is suitable to conduct licensed online gambling activity.

    The Commission characterised the suspension as an interim measure whilst the review takes place, but required the operator to settle any outstanding winning bets and return positive account balances to its players.

    And, rather ominously, the Commission noted that at present it has no information regarding the situation with players' funds (presumably those which are the responsibility of the operator).

    There was no comment regarding the Malta-licensed live-dealer activity of the operator, Smartlivegaming.com, which appeared to remain active when InfoPowa went to press Saturday morning, with the group's other sites re-directing to it.

    The operator has been active on the internet gambling scene since 2007, and has been the subject of forum complaints by players regarding slow and no payment in the past.

    Interventions by the Commission such as this are relatively rare; the last major case was that of MetroPlay-666Bet which went bust after being suspended following player complaints, money laundering and tax fraud investigations.
     
    18 people like this.
  2. Aug 6, 2016
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    1 person likes this.
  4. Aug 6, 2016
  5. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    This is what should force whatever "technical" or "regulatory" issues they were having out into the open. They can no longer stall, or offer excessive bonuses to lure in fresh UK deposits in order to fund player withdrawals. If they don't abide by this, they risk having the license revoked, so I would have though that they would comply with this if they could.

    It doesn't look good though, as surely they would not have allowed matters to reach the stage where the UKGC was forced to suspend it's license, and they should have been getting some informal prods from the UKGC before a formal suspension was made.

    MetroPlay ignored the requirement to return players' funds, but it later emerged that they couldn't, and were merely stalling for time in the hope that they could pull off some miracle to avoid going bust.

    It could be embarrassing for the UKGC if yet again, UK players lose their funds because the signs of trouble were there since 2012, but the UKGC failed to act in a timely manner to limit the damage. Players believe that the UKGC is there to protect them and their funds, but if UKGC licenced operations simply keep going bust and taking players' funds with them, players will start to wonder whether the new regime is any better than the one before.

    For other casinos, this could have a negative impact because the UKGC may be forced to tighten up player fund protection through making compulsory some of the earlier suggestions that were not implemented because they would have been too much of a burden and cost to the operators, such as compulsory insurance of player balances, or keeping player funds ring fenced in a separate account placed into trust so that the operator could not get at them even if they wanted to.
     
    1 person likes this.
  6. Aug 6, 2016
  7. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Wrongful assumption me thinks. The UKGC's true primary scope is to make sure every gambling operation offering its services to UK punters is registering and paying tax.

    The player protection comes only second, if not third or fourth on their priorities list.
     
    8 people like this.
  8. Aug 6, 2016
  9. goatwack

    goatwack lethargic ecdysiast CAG

    Occupation:
    Turns Tricks
    Location:
    Londonia
    These gambling regs are a waste of time and serve to protect businesses first and foremost. Just like when RG first came into B & M casinos back in the day. So casinos still have no windows or clocks indoors inside, old habits die hard I see.

    And as for the UKGC's hand-holding me throughout my sessions and implementing nonsense such as 100 autospins and the like further prove how out of touch they are with the actual players. And let's not start the whole blurring of SE and TABs which has casinos not knowing their arse from their elbows :mad::mad::mad:
     
    1 person likes this.
  10. Aug 6, 2016
  11. Nicola

    Nicola Casino Affiliate MM mm1 webmeister

    Occupation:
    Web Developer
    Location:
    Green Park, London
    Great news they have acted quickly on this one. Clearly they were aware of the number of complaints against Smart Live over the past couple of months.

    Smart Live on launch were a fantastic brand, good casino and live television broadcasts. Overtime, they suffered from NetPlayTV and no surprise they *may* have financial issues.
     
    1 person likes this.
  12. Aug 7, 2016
  13. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Interesting profile on the head of the UKGC and the increasing focus on eSports:

    You must register/login in order to see the link.
     
    4 people like this.
  14. Aug 10, 2016
  15. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    UKGC warns on SmartLive-Betowen

    UKGC DISPUTES BETOWEN LICENSING CLAIM (Update)

    Expresses concern over sports betting operation and promises action.

    The UK Gambling Commission (UKGC) has posted a notice advising consumers beware of SmartLive Casino-powered online sports betting operator Betowen.com.

    Betowen claims on its website that it is “fully regulated and licensed in the United Kingdom under licence number 000-002715-R-103240-006, however the notice published Tuesday warns consumers it is in fact not licensed by the UKGC.

    UKGC expressed its “considerable concern” over BetOwen, saying that while the Commission is taking action it advises consumers not to deposit money with the operator.

    Readers will recall the UKGC suspended the online gambling licensing awarded to Smart TV Broadcasting Ltd to operate online casinos like Guruplay.com, Smartlivebaccarat.com, Smartlivebingo.com, Smartliveblackjack.com, Smartlivecasino.com, Smartlivepoker.com and Smartlivesports.com late last week.
     
    1 person likes this.
  16. Aug 10, 2016
  17. SpinUk

    SpinUk Senior Member MM PABnonaccred

    Occupation:
    Marketing
    Location:
    London
    They have had their UKGC licence suspended yet FCA regulated Skrill and Neteller still maintain their merchant services with them for Uk players. If it is illegal for Smartlive to trade in the UK without a licence, I dont understand how this is possible.
     
  18. Aug 10, 2016
  19. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Didn't Betowen get cought out a while ago with there fake licence and address?

    With the other casino getting in the dog house it was a long time coming, I surprised they was allowed to broadcast on U.K T.V
     
  20. Aug 11, 2016
  21. dunover

    dunover Unofficial T&C's Editor CAG PABnononaccred PABnonaccred mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    In take it you never saw my YT video on May 12 2016 where I show the fake company number etc. of Betowen?

    You must register/login in order to see the link.
     
    Last edited by a moderator: Dec 12, 2017
  22. Aug 11, 2016
  23. dunover

    dunover Unofficial T&C's Editor CAG PABnononaccred PABnonaccred mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall

    See my video above from 3 months ago - not only fake license but BS company number with 'assets' of about 150 quid!! It's laughable.
     
  24. Aug 13, 2016
  25. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    SmartLive surrenders UK licensing

    SMARTLIVE SURRENDERS U.K. ONLINE GAMBLING LICENCE (Update)

    Suspension and criticism of Betowen activity preceded surrender.

    Smart Live Gaming, which suffered the indignity of a licence suspension by the UK Gambling Commission and criticism of the questionable conduct of its Betowen subsidiary last week has surrendered its Combined Remote Operating License and General Betting Operating License as well as the associated Gambling Software License, the Commission advised Friday.

    The company was suspended pending a review into whether it was suitable to carry on licensed activities; no details were given, but there have been a number of player no and slow payment complaints in recent months.

    The suspension was accompanied by a directive that the operator settle all outstanding bets on its seven operational websites, and this warning was repeated in Friday's announcement.
     
    2 people like this.
  26. Aug 13, 2016
  27. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    That's probably the end of hope for players who are waiting for payments from SLC as they had only the "basic" protection.

    According to the UKGC regulation that means that player funds fall into the bankruptcy fund and players will have to join the queue with other creditors. They might see then 5-10% of their money in about 6-12 months, if that much.
     
    1 person likes this.
  28. Aug 13, 2016
  29. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    its bull shit mate, So much for all this protection of players funds they bang on so much about, I looked into abit and all it is that they have to keep so much separate :confused: What use is that if there going to do a run and jump than surley they can get there hands on the players funds also,

    What really should happen is a real protection of funds where they cannot touch and kept in the hands of such like the GC, That way our funds are protected, And should be dished out for players only, I think that would be another mile stone as if some of theses casino knew that they could not touch our money I think they would take another look at the way the operate
     
  30. Aug 13, 2016
  31. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    The options are available, depends which one the casino operator takes. The higher the protection the more costly it is, hence most go for the basic one, which is aka --> no real protection :rolleyes:

    This is from the UKGC:

    UK Gambling Commission suspends SmartLive licence: Capture 629.PNG,Aug 13, 2016
     
    1 person likes this.
  32. Aug 13, 2016
  33. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    :eek: Cheers mate, I knew there was some kind of table, Isnt there always, I take it will do not need all our fingers and toes to count how many opted for the high security :D

    Why bother ? Its not exactly going to get them a better rating, Theses major operators that hand out white labels should auto be signed a high one, A bloody lot of money to be lost there, Only takes 888 to make a blunder and that 99% of bingo players out of pocket and a bloody good % of casino players

     
    1 person likes this.
  34. Aug 13, 2016
  35. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Well, you know now why SLC took only the basic option. :eek: :rolleyes:
     
    1 person likes this.
  36. Aug 16, 2016
  37. jetset

    jetset Ueber Meister CAG

    Occupation:
    Senior Partner, InfoPowa News Service
    Location:
    Earth
    Now Malta investigates Smartlive

    MGA SUSPEND SMART GAMING GROUP LICENCE

    Malta authority now investigating operator.

    First Online Limited’s (previously known as Smart Gaming Group) woes continue as the Malta Gaming Authority (MGA) follow the UK Gambling Commission’s lead and suspend the company’s remote gaming licence MGA/CL1/574/2009.

    According to the MGA, First Online Limited has been directed to “indefinitely suspend all gaming operations, cease to register new players, suspend all transactions on all websites, including deposits and withdrawals, and submit all data and documentation requested by the Authority”.

    Furthermore any websites operated by First Online Limited, or associated with First Online Limited, which refer to MGA licensure are not approved to be operational, the MGA said in a press statement.

    The authority invites players who deem to have any outstanding payments due to them on the afore mentioned licence to contact the MGA with relevant details of which a list can be found at mga.org.mt.
     
    2 people like this.
  38. Aug 16, 2016
  39. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    So it takes the U.K gaming commission to get the ball rolling ? I do not think MGL would of done bugger all, But I think due to the U.K.G.C got in there they had to show that there actually doing something useful
     
    1 person likes this.

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