UK Casino Club

rightguy

Dormant account
Hi all, newbie "rightguy" here, thanks for all your info and efforts to date.

UK Casino Club: I'm asking for your help because I can't understand their bonus arrangement.

I expected to play 20x on deposit plus bonus. Instead, they gave me a separate "bonus account" which, supposedly, would give credits to my real account in an unspecified manner.

I called the casino to clarify how the bonus account works. They were completely vague and refused to be pinned down. I asked them a number of defining questions and they continued to be vague.

My Question: "How much will I need to wager in my bonus account in order to free up the full bonus?" Their Answer: "The more you wager, the more you'll receive." My Question: "What is the formula? Is it based on amounts wagered?" Answer: There is no formula that I can tell you.

Actual play: I deposited $100, which created $100 in my bonus account. I wagered $5280 in my bonus account, which released only $20.98 to my main account i.e. available for withdrawal.

Is this a fair deal? Maybe there is something I do not understand. If so, please enlighten me.
 

ftg

Banned User - bogus claim - violation of <a href="
"Actual play: I deposited $100, which created $100 in my bonus account. I wagered $5280 in my bonus account, which released only $20.98 to my main account i.e. available for withdrawal. "

As far as I can understand, you've got to wager 20x on the ( 20.98 + 100) in your real account in order that you can cashin.
 

ftg

Banned User - bogus claim - violation of <a href="
Just let you know, I deposited a $100 (or $200, can't remember) 2 months ago. At that time this bonus system was already implemented BUT policy not yet updated on the web site as it is now. I sent several emails to support to understand how it worked. I asked for my money refunded but no reply. Later I just play the accounts hopelessly and never came back.

This group is the only casino group I am being screwed up as I always look at the terms and condition and search messageboard for some hints on the casinos before I register.

Stay away. }}

(Message edited by ftg on December 22, 2003)
 

rayharold

Dormant account
ftg: Sounds a lot like Golden Reef Casino that has been blacklisted on some other sites!Here's a quote from Onlineblackguide.com

Casino Profit Share: I received numerous complaints on the bonus structure offered at these casinos. The terms and conditions are extremely misleading, if not outright lies. As several people on my forum explained, the introductory bonus matches at these casinos is not real. They put the money into a bonus account, but at a slow rate "to be determined by the casino operator." Players have told me it may take up to 200x's your deposit to get the whole bonus, then, you have to wager the bonus money 20x's, too! Plus, they won't let you make a withdrawal until the bonus amount is cleared. My attempt to discuss all the bonus requirements with their representative was not helpful. Bottom line, stay away from the casinos until they change these rules.
 
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