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Casino Complaint twistcasino.biz I do not want to withdraw the earned bonus 44.98

Discussion in 'Casino Complaints - Bonus Issues' started by howljigaro, Mar 4, 2015.

    Mar 4, 2015
  1. howljigaro

    howljigaro Dormant account PABnononaccred

    Occupation:
    pitch
    Location:
    kazan
    twistcasino.biz I do not want to withdraw the earned bonus 44.98

    got this no Deposit bonus forum neverfold.ru.
    gave $ 6, I played wager X40,
    on account remained 44.98,
    then I set it to output, so to Deposit need to do.
    twistcasino.biz I do not want to withdraw the earned bonus 44.98: 1234ццц.jpg,Mar 4, 2015

    further, the security service would delay the conclusion says that I supposedly another account there, but never says what. simply responds to the same messages, and display not want.

    how can they act?
     
  2. Mar 4, 2015
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I suggest you go back to "no Deposit bonus forum neverfold.ru." and ask them to sort it out.
    They sent you to this casino - they should take some responsibility to help the players they send.

    KK
     
    1 person likes this.
  4. Mar 4, 2015
  5. howljigaro

    howljigaro Dormant account PABnononaccred

    Occupation:
    pitch
    Location:
    kazan
    they do not solve this problem, you are more authoritative resource
    and can, as shown, to restore justice.
     
  6. Mar 4, 2015
  7. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    How i understand your issue is that twist casino claims you have multi accounts. Are you 100% certain that you only have one! account there?

    Like mentioned in another thread concerning club777 i recognize a big flood of complaints coming from russia all concerning no deposit cashout issues, bad english and an aggressive undertone. All seeing cm as some kind of authority to push through their cashouts. No offense to anyone but i smell sth strange.
     
    2 people like this.
  8. Mar 4, 2015
  9. howljigaro

    howljigaro Dormant account PABnononaccred

    Occupation:
    pitch
    Location:
    kazan
    if I had an account on this network, I wouldnít wrote after all, Yes? right?

    just amazes me that I have already played for money, but I cannot make due to the fact that
    I supposedly two accounts on the network.
     
  10. Mar 4, 2015
  11. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    Sorry but i have some problems understanding your english.

    So you do have another account?

    Did you ever make any deposit or cashout before on twist?

    What is the exact reason why they are denying your cashout?
     
  12. Mar 4, 2015
  13. howljigaro

    howljigaro Dormant account PABnononaccred

    Occupation:
    pitch
    Location:
    kazan
    1) no

    2)I set a withdrawal

    3) When you check your account security service revealed the presence of more than one account at the casino
     
  14. Mar 4, 2015
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Casinomeister - restoring justice since 1998. :p

    Seriously, if you have a casino complaint and want something done about it, please submit a PAB. There are instructions all over the site on how to submit one, so spend a few minutes and figure it out. Don't make me do your legwork. Thank you.

    If it turns out you have multi-accounts and are trying to pull a scam, you will be hung out to dry here. Just a warning.
     
    2 people like this.
  16. Mar 4, 2015
  17. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany

    So it looks like you have more than one account, or related accounts in any way.

    Think theres nothing that can be done, move on.
     
  18. Mar 4, 2015
  19. howljigaro

    howljigaro Dormant account PABnononaccred

    Occupation:
    pitch
    Location:
    kazan
    I have my only account with my data,
    they do not even verify the data do not ask!
     
  20. Mar 4, 2015
  21. coxwel

    coxwel Senior Member PABnononaccred MM

    Occupation:
    student
    Location:
    germany
    Seems like the casino thinks different about this.

    If you are sure you have a valid point, read the post of casinomeister above and follow the procedure explained in the froum rules.
     
  22. Mar 4, 2015
  23. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    @ howljigaro : I have received your Pitch-A-Bitch (PAB) but it is clear to me that you have either not read or completely ignored the guidelines Pitch-A-Bitch FAQ. I have sent email to the address you provided detailing the problems. The bottom line is that I have submitted your PAB details -- incomplete as they are -- to the casino and asked that they contact you directly. For this point on it's between you and the casino. My point is this: if you want our help you MUST follow the guidelines given in the Pitch-A-Bitch FAQ. If you can't be bothered to do that then I can't be bothered to fix your problems for you. So at this point I'm done. Good luck! :thumbsup:
     
    2 people like this.
  24. Mar 12, 2015
  25. FAZI1

    FAZI1 Experienced Member

    Occupation:
    worker
    Location:
    Punta Cana
    If you dont have multiacconts in Twist and recived 6$ Free bonus like a new player - You need finish wagering x 40 - next make minimum deposit 1$ or 5$ and make withdrawal ( 50$ is max cashauts from free money in twist) - Next you need wait 3-5 days and they send amount.

    Twist casino mayby isnt the best casino in web but summary they pay winings without problem after some time. If casino say you have multtiaconts ( you open few acconts to got few times 6 $ free bonus) then they have reason to void your winings and loced acconts. - Twist live chat agents are from russia and speak with you langue so they shoud explain you what is wrong in your case. If you think all is good with your accont then ask admin never fold ru to help in this case or just Make PAB procedure there - and waiting to results
     
  26. Mar 13, 2015
  27. syntynyt

    syntynyt kuollut

    Location:
    ~
    as a former poker player why i'm not surprised that a russian gambling forum is called NEVER FOLD :sob: :axeman2:
    Twist casino is the no 1 choice for russians that want to play Novomatics and they were reliable. you for sure did something wrong...
     
  28. Mar 13, 2015
  29. homerbert

    homerbert I-Gaming Industry Representative webby

    Occupation:
    nothing :)
    Location:
    middle of Europe!
    hahahahaha, are you sure in your words to make statement like this?
    They was ok something like 3 years ago. Since that, they are just nothing, with bad reputation even at russian community.
     

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