TSII & IR Achievements cleared at casinoluck

brianmon

Paleo Meister (means really, really old)
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I just deposited at casinoluck and found that all my achievements on IR and TSII have been cleared. it's like I'm playing them for the very first time Anyone else found this problem at casinoluck or any other flash casinos? I've emailed them, but no reply and live support are offline!
 
To be honest, I doubt they can help but worth a go.

The actual use with these achievements seem to be to give players rewards depending on what achievement they have acquired. Like look at betat (and a few others I think?). For completing achievements you can claim a bonus.

I don't think there would be a way to load achievements onto someone's account for this reason? Even if they could I guess the only way it would happen is if you had a screenshot proving what achievements you had already gained.
 
it's not the paytable achievements, I'm particularly bothered about. it's the progress i'd made in the bonus section. I had achieved gold in that, so i had the choice of any of the bonuses, now i'm having to start from scratch
 
you should definitely write or chat to them about it......even though it may not help you directly it could help if they made some changes so as not to affect other players.
 
same problem

yeah i had a small deposit there today aswell, didnt hit the bonus but all acheivements on ts2, ir, playboy and TFROL are cleared

Very annoying as now it would take another 40-50 deposits to unlock the bonus rounds or even more

As it has happened to more than one person it might be they updated their software version or something as the reels were also very slow especially on playboy and ir
 
it's not the paytable achievements, I'm particularly bothered about. it's the progress i'd made in the bonus section.

I guess that would still apply as an "achievement" in the same way completing sets of symbols on the paytable does.

Like getting "gold status" progress in the bonus is an achievement (pays £1 at betat if averaging 30p spins)
 
Had same problem at 7sultans some years ago, just contacted live chat and they went to microgaming about the problem and it was fixed pretty quickly.
 
its happens alot with flash based

the quick costly fix is put game on lowest bet 30 cents and hit auto play till you get thru the features might cot you 100 to 200 but it works well of course it works lol
 
guys

terrible start to this casino for me as well! signed up, deposited £150, no sign up bonus awarded! went on live chat and I said I don't need a code, she said obviously some tech problem as always. she will contact the casino manager.

says it will take a hour for this, lets see eh?

bit of a attitude problem from live chat too, very rude! and I was nothing but polite!

signed up via neteller, hope this is not the problem, as nothing in the terms about not getting the bonus signing up via neteller.
 
Hi guys,

Thanks for letting us know about this. We have contacted our platform provider to investigate. Hopefully, these achievements can be restored.

Please accept our apologies for now and rest assured that we are working on this.

Have a great weekend!

Eric,
CasinoLuck
 
Hi guys,

Thanks for letting us know about this. We have contacted our platform provider to investigate. Hopefully, these achievements can be restored.

Please accept our apologies for now and rest assured that we are working on this.

Have a great weekend!

Eric,
CasinoLuck

hi erik

I just pm you...
 
Hi,

My apologies about the bonus not being added automatically like it should have been. It has already been taken care of and the bonus should be in your account by now :)

I hope it was just a misunderstanding with the live chat agent. If he/she was rude, I will bring out the whip and deal with this accordingly! ;)

Eric,
CasinoLuck

guys

terrible start to this casino for me as well! signed up, deposited £150, no sign up bonus awarded! went on live chat and I said I don't need a code, she said obviously some tech problem as always. she will contact the casino manager.

says it will take a hour for this, lets see eh?

bit of a attitude problem from live chat too, very rude! and I was nothing but polite!

signed up via neteller, hope this is not the problem, as nothing in the terms about not getting the bonus signing up via neteller.
 
Welcome here Eric

I can tell you, you will have a great time here and I can say that your casino is brilliant and it has improved so much since i first played there about a year ago so way to go and i hope this pattern carries on

And on unrelated note as i understand next casino is also a sister casino to casinoluck so would u be answering queries regarding that casino aswell or just CasinoLuck?
 
Thanks for the kind words :)

This is meant to be a rep account for CasinoLuck only but since there is none for NextCasino as of yet, you can pm any questions regarding that brand through me for now. I´ll make sure such matters are forwarded to the right person and dealt with swiftly.

Welcome here Eric

I can tell you, you will have a great time here and I can say that your casino is brilliant and it has improved so much since i first played there about a year ago so way to go and i hope this pattern carries on

And on unrelated note as i understand next casino is also a sister casino to casinoluck so would u be answering queries regarding that casino aswell or just CasinoLuck?
 
Thanks for the kind words :)

This is meant to be a rep account for CasinoLuck only but since there is none for NextCasino as of yet, you can pm any questions regarding that brand through me for now. I´ll make sure such matters are forwarded to the right person and dealt with swiftly.

At last :thumbsup:

Welcome, Eric. I have only praise for Luck and Next (my main casino), so it`s nice to see you here.
 
Hi,

My apologies about the bonus not being added automatically like it should have been. It has already been taken care of and the bonus should be in your account by now :)

I hope it was just a misunderstanding with the live chat agent. If he/she was rude, I will bring out the whip and deal with this accordingly! ;)

Eric,
CasinoLuck

hi erik

thanks for dealing with this for me :thumbsup: maybe was a language barrier with c/s so no problems at all :thumbsup:
 
When you press "spin" on a slot - it decides what €/£/$/¥ you are going to be returned. It doesn't matter if you've played that slot for seven years and "unlocked" the special secrets of the Priory of Sion - or you wandered in pissed and accidentally dropped ten dollars in the slot before falling over and nudging the " bet max" button with your elbow.

"Achievements" = Hilarious
 
Hi,

My apologies about the bonus not being added automatically like it should have been. It has already been taken care of and the bonus should be in your account by now :)

I hope it was just a misunderstanding with the live chat agent. If he/she was rude, I will bring out the whip and deal with this accordingly! ;)

Eric,
CasinoLuck


Exactly the same problem no SUB added automatically, no freespins. No deposit limit facility in banking/account nor SE facility. Not a good start.
 
I´ve taken care of the bonus for you, dunover. We have staff available 24/7 via email so you can always send a quick email to support to get help aswell. There seems to be a temporary glitch is preventing some users from getting the welcome bonus automatically. We´ll make sure tech sorts that out.

The welcome free spins are always added within 24h. You should have them by tomorrow the latest :)


Exactly the same problem no SUB added automatically, no freespins. No deposit limit facility in banking/account nor SE facility. Not a good start.
 
the quick costly fix is put game on lowest bet 30 cents and hit auto play till you get thru the features might cot you 100 to 200 but it works well of course it works lol

Unless you hit something big, it will cost you way more than that to unlock everything on all the aforementioned slots.
 
When you press "spin" on a slot - it decides what €/£/$/¥ you are going to be returned. It doesn't matter if you've played that slot for seven years and "unlocked" the special secrets of the Priory of Sion - or you wandered in pissed and accidentally dropped ten dollars in the slot before falling over and nudging the " bet max" button with your elbow.

"Achievements" = Hilarious

Yes you are right, but for entertainment, the halls of spins are great. Agree that you will get the same
predetermined win whatever you choose. But it`s a lot more fun to have more features.

On IR I usually choose Troy, than think I should have gone with Sarah or whatever.
Irrational, but fun. And that`s all that counts :D
 

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