Trustly Withdrawals and the UKGC

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
Hi All,

Recently deposited on Kaboo and 32Red via Trustly, which I like because it's instant and free, and then came to withdraw and Trustly was not an option. 32Red I didnt question too much as was first time withdrawing but when I asked Kaboo they said it's no longer an option due to new UKGC legislation.

Has anyone else had the same issues lately or can anyone help shed any light on this?
 

bamberfishcake

Senior Member
MM
Joined
Jan 8, 2019
Location
Essex
Kaboo gave me a 3rd, more plausible reason for removing Trustly as a withdrawal option - it was a business decision. They will still allow you to deposit using Trustly and would like customers to use their standard bank transfer when asked about withdrawing to the same method.
 

LV BET

LV BET Representative
Joined
Feb 13, 2018
Location
Malta
Ask them to link to it?
I withdrew using trustly a couple of days ago from LV Bet so still working there (or was)

@Mark_32Red could you say why trustly has been removed, is it due to what Kaboo state?

We have no plans to remove any payment methods at this current moment. So rest assured, Trustly is still working for us :D
 
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