trueflip.com denying winnings

Subyzero

Newbie member
PABnonaccred
Joined
Dec 15, 2020
Location
UK
Right I am here to ask an advice. I have played on trueflip.com and they are denying my winnings. The reason is that when i have submitting KYC , my Id was from a country which is prohibited to play. But i am right now in a country where i can play , and i have residency permit , bills under my name and of course a bank account which i used to top up the casino account.
So they have took my winnings and i did a total of 3 deposits:60-50-50 and they told me i can windraw only my last deposit.
Is this legal? I mean i never heard such a thing , where can i open a dispute?
Regards
 
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thebigs

Senior Member
Joined
Aug 25, 2013
Location
roscommon ireland
I had the same issue with them. I am from Scotland but have lived in Ireland for 20 years.
They accept Irish players but not UK.
They did pay me though and i am sure it was 400 odd Euro if i remember correctly.
They did however close my account but i would keep chasing them for all your deposits.
 
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