1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Treasure Island Jackpots non payout

Discussion in 'Casino Complaints - Non-Bonus Issues' started by winegirl, Jan 10, 2013.

    Jan 10, 2013
  1. winegirl

    winegirl Dormant account

    Occupation:
    accountant
    Location:
    NC
    I made a withdrawal of $950.00 on Dec 14, 2012. Even though I previously submitted all required verification documents, on Dec 15th, they request again; which I promptly emailed. Upon withdrawal, the system stated that it would be processed within 48 hours. Yet, 3 days later, on Dec 17th, it was still pending. On Dec 18th, and Dec 19th, I emailed requesting the status; no reply. Oddly on Dec 19th, my credit card received 4 fraudulent charges. The charges were not directly from the casino, but it’s a strange coincidence. So, then I had to cancel that card and requested my withdrawal to be processed via "Courier Check"; which I’ve paid $30.00 for. After several more emails, I finally received a response on Dec 28th stating "It will be submitted for payment in 3 to 5 business days". I should state that in between this time I actually called the casino and was told to contact via Live Chat. I then connected to Live Chat and was told to email.. REALLY?? On Jan 2, 2013 I once again emailed to request a status update. On Jan 4th I received an email stating that the check had been sent out, but they could not provide a tracking number. As I paid for it be sent by courier, there should be tracking number. I replied on Jan 4th asking for such. No reply...again. I emailed again on the 8th, no reply.
     
    1 person likes this.
  2. Jan 16, 2013
  3. kavaman

    kavaman Senior Member PABnononaccred3 PABnononaccred3 MM

    Occupation:
    It
    Location:
    finland
    Let us know if you get it. To my knowledge this is a group of 2 casinos, so if issues are here , they are quite sure to be on the other casino aswell. Its quite a small casino group, so cashflow problems can happen.
     
  4. Feb 3, 2013
  5. online18casino

    online18casino Dormant account webmeister

    Occupation:
    N/A
    Location:
    www
    Any update? As I just started promoting this casino to my players and would be interested to know.

    Thank you.
     

Share This Page