I still apologize for what happened but I won't provide players names, sorry : it's private.
But, as requested, here you are detailled hands :
"User", "Trans ID", "Winnings", "Paid", "Difference"
"Hand Description",
1801353,1682815670, 1.5, 1, 0.5
"1|Ah,Jc:2s,4c|1|0|1",
2121210,1730477418, 4.5, 1.5, 3
"3|As,Qs:Ac,3d|1|1.5|1",
2130056,1726990262, 7.5, 5, 2.5
"5|Jc,Ac:Tc,Qd|1|0|1",
2148975,1835561797, 0.5, 0, 0.5
"1,1|6d,Th;Ah,Ts:2s,7h,Th|1,1|0,0|2",
2313340,1729260321, 3, 2, 1
"2|Jh,Ad:3h,Ts|1|0|1",
2627524,1700687893, 15, 10, 5
"10|Td,Ah:9d,Th|1|0|1",
2647271,1791686952, 4, 3, 1
"1,1,1|7h,8d;Jc,Ah;Ad,Th:Th,6d,7h|1,1,1|0,0,0|3",
2647271,1795900273, 1, 0, 1
"2,2,2|Jc,Ah;Ac,7h;Kc,Tc:Jc,Qs|1,1,1|0,0,0|3",
2647271,1799609890, 2.5, 2, 0.5
"1,1|Ad,Js;Td,4d:2c,9d,2d,9c|1,1|0,0|2",
2647271,1804615253, 3.5, 3, 0.5
"1,1,1|Ah,Qs;6c,7c;8s,Js:9c,4c,Kh|1,1,1|0,0,0|3",
2647271,1804770312, 10, 7.5, 2.5
"10,5,5|Js,Kd;As,Tc;Jh,3h:5h,As,Qh,5d|1,1,1|0,0,0|3"
2647271,1804772135, 7.5, 5, 2.5
"5,5,5|Qd,7h;Ah,Qh;7d,Tc:8s,2h,7h|1,1,1|0,0,0|3",
2647271,1807265300, 7, 3.5, 3.5
"7,7,7|5h,Qh;Tc,4c;Qc,Ac:Ts,9d|1,1,1|0,0,0|3",
2675820,1808126199, 1.5, 1, 0.5
"1|Js,Ac:7h,Jh|1|0|1",
2675820,1809551117, 3, 2, 1
"2|Td,Ad:2c,4s|1|0|1",
2675820,1838092434, 1.5, 1, 0.5
"1|Tc,As:4h,Td|1|0|1",
2675820,1838092972, 1.5, 1, 0.5
"1|Ad,Qd:3h,Kc|1|0|1",
2786655,1839688519, 250, 200, 50
"100,100|Js,Kc;Ah,Ks:5s,Jd,9h|1,1|0,0|2",
2786655,1841311611, 150, 100, 50
"100|As,Ts:Ks,Th|1|0|1",
If SamD seems to have very high amount compared to other players it's only because he played huge hands on this game : he wagered minimum $100 per hand and maximum $400.
So, all other players played with lower amounts and wagered minimum $2 per hand and maximum $15, so their amounts won have nothing to do with SamD winnings.
As you can imagine, in a new casino as Tradition, proportion of chance to have such highroller as SamD is very low, most of our players only play to slots and table games players are very rare. Then, i think we don't have a lot of players whom are playing at table games because most of our bonuses are not valid for table games.
FYI, in March, we have had 1,954 hands played on normal Blackjack and 965 hands played on Multi hands. But in March, we have had 8,925,827 total hands played in our casino (all games included).
So, you can imagine that Tradition didn't have any interest to voluntarily change payouts on Blackjack considering that this game is rarely played, that we use to not give bonuses on it and that we never have had big winners on it. SamD played on slots and blackjack both and even if he played huge hands on blackjack, he earned aproximatively 2.5 times his deposits, so he's not a big winner at all... His winnings came from slots, not from Blackjack.
Last, the only one player whom noticed us about the payout blackjack problem is SamD and we made the change immediately, as SamD can confirm. If an other player than SamD had wrote us regarding the same problem, our reaction would have been the same and we would have make the change immediately : we don't have any interest to have a payout different from our felt and we don't have interest to have low payouts on this game especially, it's stupid.
I don't remember whom said here that Tradition lost more than it earned regarding this payout problem... I would like just confirm that "yes". It's fully true. Tradition is probably the first online casino to be classed rogue about $125...
Gambling licence don't depends on me directly but depends on Rival and i'm paying Rival for having a fair software. If i wanted organise independants audits from software, differents from those provided by Rival itself, i wouldn't have made the choice to choose a white label : i would have taken an independant casino with my own licence, as Slotocash's option, by example.
In conclusion, regarding this whole situation : i cannot do more than i already done. All players have been contacted and recovered incorrect amounts paid, i apologized, payouts have been changed, my casino has been classed rogue on Casinomeister because of these incorrect $125 winnings paid and i provided you full list of players concerned + hands played. And i put my "fire suit"...