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Announcement TradaCasino Introduces Withdrawal Locking feature

Discussion in 'Online Casinos' started by Conor@Trada, Aug 27, 2018.

    Aug 27, 2018
  1. Conor@Trada

    Conor@Trada Accredited Casino Representative

    Occupation:
    Player Manager
    Location:
    Ireland
    [​IMG]



    Hey everyone!

    As you might have guessed from the thread title there has been a big change made at TradaCasino.

    After gaining a lot of feedback from our players and of course from the countless threads here on Casinomeister, we are proud to officially launch our Withdrawal Locking feature to the world!

    Previously, players could always request their withdrawals to be locked via LiveChat and we would always be more than happy to oblige, but this takes away that need to ask, and puts full control in your hands.
    Once the withdrawal has been locked, it will be impossible for a player to cancel the withdrawal.

    As always we aim to process all withdrawals in 0 - 6 hours once your account has been approved, and now with the lock feature available to all players, there's no need to worry about missing out on that withdrawal.

    Here's a quick step by step guide on how to lock your withdrawal. You can also lock your withdrawal under your "My Account", "History", "Withdrawals".
    *Note - Balance shown might differ to those in your account...;)

    Step One:
    Login to your TradaCasino account and click on your My Account. (On a desktop, this is your name highlighted in red).
    [​IMG]

    Step Two:
    Request a withdrawal as normal by clicking "Withdraw".
    [​IMG]

    Step Three:
    Once you have requested your withdrawal, click on "Withdrawals in Progress". Here you will see two options, cancel & lock.
    [​IMG]

    Step Four:
    When you click "Lock" you will be shown the below popup which confirms, your withdrawal has been locked and when you enter this area again you will see your withdrawal has the status "Flushed" (Which means locked).
    [​IMG]


    If anybody has any thoughts or feedback on our new feature, please feel free to share them here.
    As always, I'm here to help, so drop me a PM if you need anything.

    Conor :thumbsup:
     
    Last edited: Aug 27, 2018
    Broke, Lucky Loser, Delllla and 12 others like this.
  2. Aug 27, 2018
  3. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    The irony is that the casinos that implement the 'lock withdrawal' facility tend to be the better ones like yourselves, Rizk and Casumo who tend to be very quick anyway!

    Oh! for the UKGC to make the tardy casinos do this as well...…:thumbsup:
     
  4. Aug 27, 2018
  5. goatwack

    goatwack Calendar Time for Buddy CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Most casinos already have a locked withdrawal feature, it's called SoW requests :eek:
     
  6. Aug 28, 2018
  7. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    Woohoo!

    I was on a half day yesterday so didn't get to comment, but delighted this feature has launched for the players. It was well overdue!

    Feel free to ask here for any additional features or upgrades, there will be plenty happening over the coming months so the more feedback we get, the better :)

    Rachel.
     
    goatwack and Conor@Trada like this.
  8. Aug 29, 2018
  9. Supababe

    Supababe Opinions Meister! MM

    Occupation:
    Mum, wife, daughter, pet owner and Primary Teacher
    Location:
    Lancashire, UK
    I just saw this in my email and popped in to post but you beat me to it.

    Another “pat on the back” to Trada for their continued commitment to responsible gaming.

    As Dunover has already mentioned above, as Trada pay out so quickly, it is kind of a redundant feature for many but well done anyhow x

    Now you just need to grow large enough to offer 24hour livehelp, bring on board BTG and you’ll be unstoppable as the best casino around x
     
    bebo67, Harry_BKK, dunover and 2 others like this.
  10. Aug 29, 2018
  11. LadyJelena

    LadyJelena CM Account Manager Staff Member CAG MM

    Occupation:
    Account Manager @ Casinomeister
    Location:
    Serbia
    Congrats Trada! :)
     
    Conor@Trada likes this.
  12. Aug 29, 2018
  13. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    This is great news, and I've moved this thread to a more visible section of the forum. Accredited Casino updates is more of an admin area for when there are discrepancies in the reviews. This is major news. :thumbsup:
     
  14. Aug 30, 2018
  15. Conor@Trada

    Conor@Trada Accredited Casino Representative

    Occupation:
    Player Manager
    Location:
    Ireland
    Thanks @Casinomeister , I wasn't too sure myself where to post it! :thumbsup:
     
    Delllla likes this.
  16. Aug 30, 2018
  17. Lemon

    Lemon Experienced Member

    Location:
    Skinton-on-sea
    That's an incredible amount of positive spin generated for something that players should get as standard. Why not remove these unnecessary steps and just make it so that when you press withdrawal it's done and you can't do anything about it, because let's be honest, that's what 99.9% of players would want?
     
  18. Aug 30, 2018
  19. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Yep, I know what you mean. There was a time that many casinos offered "flushing" your withdrawals. These were mostly your Microgaming casinos. Playtech and RTG took several days to process withdrawals and had them available to reverse during that time. When payment processors increased the fees for deposits, many casinos stopped flushing the funds since may players would keep redepositing after their winnings were flushed.

    It would be great to have "locked withdrawals" as standard, but it is not. Very few casinos do this. The casinos listed here receive extra points to their score for doing so - so at least there is some incentive here.
     
  20. Aug 30, 2018
  21. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Hi Rachel

    I have sent you a PM

    many thanks.
     
  22. Aug 30, 2018
  23. Conor@Trada

    Conor@Trada Accredited Casino Representative

    Occupation:
    Player Manager
    Location:
    Ireland
    Hey Jono,

    Rachel is off for the day.
    If you want, you can drop me the PM and I'll see what I can do.

    Thanks,

    Conor
     
    Supababe and Jono777 like this.
  24. Aug 30, 2018
  25. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Forwarded, thank you Conor!
     
    Conor@Trada likes this.
  26. Aug 30, 2018
  27. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    And make it paysafe, and Canadian friendly :p
     
  28. Aug 30, 2018
  29. Conor@Trada

    Conor@Trada Accredited Casino Representative

    Occupation:
    Player Manager
    Location:
    Ireland
    Hey Bebo,

    I wasn't aware there was an issue with Paysafe card from Canadians on our site?
    Would you mind dropping me a PM about that and I'll check it out for you :)

    Thanks,

    Conor
     
    bebo67 likes this.
  30. Aug 30, 2018
  31. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Oh, I could be wrong. I thought you just had trustly? What about bank wires? Has that been added yet? :)
     
  32. Aug 30, 2018
  33. Conor@Trada

    Conor@Trada Accredited Casino Representative

    Occupation:
    Player Manager
    Location:
    Ireland
    Hey Bebo,

    The majority of our Canadian players use ecoPayz to deposit and withdraw, but it is available for withdrawals in general for Canadians.
    Although we do have bank transfers for Canadians now, we do highly suggest ecoPayz as it is a lot faster for you to receive the funds.

    Trustly is only available for use within 29 European Countries :)

    Conor
     
    bebo67 likes this.
  34. Aug 30, 2018
  35. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Im on Google and write. Thats all you need to know
    Location:
    Ontario Canada
    Thanks! You just answered my question that I sent in pm. I will check out the ecoPayz too, but prefer bank wires.
     
    Conor@Trada likes this.
  36. Aug 30, 2018
  37. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Taking my hat off and bowing to you for doing the sensible thing! Players will thank you countless times! :thumbsup:
     
    Conor@Trada likes this.
  38. Aug 31, 2018
  39. JohnSnow

    JohnSnow Newbie member PABnonaccred

    Location:
    Netherlands
    Well I have only played there a few times since they don't offer any gold match deposits for me, but this is at least some good news. This is something all the casinos should do. Gongratz Trada!
     

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