Trada moving to Aspire Global platform from 20th November

[colinsunderland]

As this was requested in the lead up to our migration I can only assume that there was some sort of miscommunication, or it was escalated to the wrong person, so I am very sorry. Please do send me your username and I will action this tomorrow.

Thanks,

Rachel.

Just quoting this so you get the notification, but this is exactly what I was meaning in my last post. There are loads of things being mentioned throughout the thread, and you ignore them all, except the one that might get you a rather large fine from the ICO if you don't sort it out.
For example, why not explain why it was stated your wagering would be 20-25x, yet you are now sending emails out with the wagering set at 35x?

 

[colinsunderland]

Looks like no one is going to say why the wagering has increased then. So that took a month to be the same as Aspire then. But they aren't going to be like casinoluck.....

 

[bowki]

Just to keep it up to date. 3 weeks later and Trada still sends spammy Emails without working links to opt out.

This week they are going for the highly reputable title "My Name, we need to talk!"

 

[colinsunderland]

Just to keep it up to date. 3 weeks later and Trada still sends spammy Emails without working links to opt out.

This week they are going for the highly reputable title "My Name, we need to talk!"

You could complain to the ICO about them not having working links. Aspire really don't like that. Well the old DPO didn't who left in December, whoever took over obviously cant be arsed to reply.

What wagering is required on this one, the 25x Conor stated or the 35x they don't want to talk about?

 

[Conor@Trada]

Looks like no one is going to say why the wagering has increased then. So that took a month to be the same as Aspire then. But they aren't going to be like casinoluck.....

Wagering is dependent on the bonus and promotion that is offered.
Some have 0x wagering.
Some have 15x wagering.
Some have 25x wagering.
Some have 35x wagering.

Conor

 

[Conor@Trada]

Just to keep it up to date. 3 weeks later and Trada still sends spammy Emails without working links to opt out.

This week they are going for the highly reputable title "My Name, we need to talk!"

I have re-raised this with the CRM team.
Sorry about that.

Conor

 

[bowki]

You could complain to the ICO about them not having working links. Aspire really don't like that. Well the old DPO didn't who left in December, whoever took over obviously cant be arsed to reply.

What wagering is required on this one, the 25x Conor stated or the 35x they don't want to talk about?

No idea what the wagering is as its not stated in the email and the link to the terms *surprise* doesn't work.


Thanks for looking at it again Conor, but I can only assume that these kind of spam mails is not a mistake but the way Aspire sends out mails.

 

[Conor@Trada]

No idea what the wagering is as its not stated in the email and the link to the terms *surprise* doesn't work.


Thanks for looking at it again Conor, but I can only assume that these kind of spam mails is not a mistake but the way Aspire sends out mails.

Hey @bowki

I sent you a PM, could you check it out when you get a chance?

Conor

 

[Treesa]

Just to keep it up to date. 3 weeks later and Trada still sends spammy Emails without working links to opt out.

This week they are going for the highly reputable title "My Name, we need to talk!"

I got one saying Preston we need to talk which is where I live not my name

 

[dionysus]

I got one saying Preston we need to talk which is where I live not my name

ya, mine was my city as well

 

[Stuckluck]

As a Canadian, I was going to join Trada as their withdrawal methods seem good for Canadians; they also have Amatic slots -- a provider I like.

Is the general consensus in this forum that Trada is no longer a viable casino to play at?

There a lot of complaints in this thread, but no explicit conclusion.

Thanks.

 

[thr0b]

Trada is at this point not what it was, but it’s still a trustworthy and safe operation. Hopefully the promises that the negative changes are temporary and enforced and will be fixed are true.

 

[Harry_BKK]

As a Canadian, I was going to join Trada as their withdrawal methods seem good for Canadians; they also have Amatic slots -- a provider I like.

Is the general consensus in this forum that Trada is no longer a viable casino to play at?

There a lot of complaints in this thread, but no explicit conclusion.

Thanks.

- they are still reliable and will pay withdrawals but the pending period can be up to 72 hours (we had a case of 10 days)
- on top of the pending periods, you have to add the time for account verification on your first withdrawal, which can be another few days.
- support is now provided by Aspire, so as non-personal as you can think of.
- wagering on bonuses is convoluted, e.g. 25x WR is actually more like 75x because most games do not contribute the full 100%.
- bonus T&Cs full of traps, e.g. max bet cannot be equal or higher than CAD4, so the max is CAD3.99, lower if you deposit with e-wallets.
- Reduced RTP on most games (check the help files, can be as low as 92.xx% instead of 96.xx%)

I would be cautious and read every part of the T&Cs to the last character and adhere to any bonus T&Cs to the proverbial "T" as Aspire is more than happy to confiscate winnings for the smallest of infractions.

Good Luck!

 

[Stuckluck]

- they are still reliable and will pay withdrawals but the pending period can be up to 72 hours (we had a case of 10 days)
- on top of the pending periods, you have to add the time for account verification on your first withdrawal, which can be another few days.
- support is now provided by Aspire, so as non-personal as you can think off.
- wagering on bonuses is convoluted, e.g. 25x WR is actually more like 75x because most games do not contribute the full 100%.
- bonus T&Cs full of traps, e.g. max bet cannot be equal or higher than CAD4, so the max is CAD3.99, lower if you deposit with e-wallets.
- Reduced RTP on most games (check the help files, can be as low as 92.xx% instead of 96.xx%)

I would be cautious and read every part of the T&Cs to the latest character and adhere to any bonus T&Cs to the proverbial "T" as Aspire is more than happy to confiscate winnings for the smallest of infractions.

Good Luck!

Thanks Harry,

I'll take that (my interpretation) as a "don't play there".

 

[Harry_BKK]

Thanks Harry,

I'll take that (my interpretation) as a "don't play there".

The decision is still yours. You have to be OK with a sub-par experience at the moment. I haven't got a single account with any of the gazillion Aspire sites for the above reasons.

The old Trada team is trying to improve things and the CM reps can still assist you (although it is mostly along the lines "I will pass it on to Aspire"). Time will tell how they will fare in maybe 6 months from now.

 

[bamberfishcake]

Hi @Conor@Trada

My account seems to have been locked again.

Can you help please?

 

[Conor@Trada]

Hi @Conor@Trada

My account seems to have been locked again.

Can you help please?

Sure thing mate, I'll have to wait till I'm in the office tomorrow to get onto the system though.

 

[bamberfishcake]

Sure thing mate, I'll have to wait till I'm in the office tomorrow to get onto the system though.

No worries, didnt expect a response on a Sunday, thought you would be preparing the roast dinner

 

[pinnit2014]

No worries, didnt expect a response on a Sunday, thought you would be preparing the roast dinner

He is, but it won't take long.

Depends on if they 'let it stand' for the recommended minute.

 

[bamberfishcake]

He is, but it won't take long.

Depends on if they 'let it stand' for the recommended minute.

View attachment 121660

Dya reckon he went for the full english to start?

Those roasts in a pack taste like the pack.

 

[dunover]

Dya reckon he went for the full english to start?

View attachment 121661

Those roasts in a pack taste like the pack.

Wot no egg?

 

[pinnit2014]

You buy those on their own

 

[bamberfishcake]

You buy those on their own

View attachment 121662

Never had Quail or the eggs. Would like to try both.......sorry veggies

McDonalds eggs used to come processed in sausages, not sure about nowadays.....

 

[Luckyscouser45]

He is, but it won't take long.

Depends on if they 'let it stand' for the recommended minute.

View attachment 121660

These remind me of my grandad

 

[pinnit2014]

These remind me of my grandad

My mum was away one day and that’s what my Dad thought constituted a Sunday dinner.

Remember rightly we had it at 1pm and by 5 ish the pizza was ordered.