Trada Casino-still waiting for your email

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
I was a vip player,but that was back in 2015 i think,and i took a lot of money from them in 2 months i took maybe around 8.000 euros as i recall and it all started with a free spins...

I stopped depositing here because of their casino manager Tony and there were some things,they done,which i don't want to go publicly... so from then i stopped receiving emails,promos,nothing...as they were waiting for me...hehe ...honestly i am really not upset for my account closure...


They have one of the highest rating at CM....
 

helenakp

Ueber Meister
PABaccred
Joined
Sep 24, 2013
Location
MK
They have one of the highest rating at CM....

Yes i know...i am not saying they are bad casino....but what's good for you doesn't have to be good for me... we all have different experience with any good or bad casino...
 

Chipkin9

I'm not a Senior
Joined
May 23, 2013
Location
Tyrone, Ireland
Chipkin relaaaax :) who could of thought they are running some stupid rules :rolleyes: no need of saying sorry,really...honestly..so once more enjoyyyy :thumbsup:

No worries Helena :thumbsup:

It just bothers me when casino's decide things "Just because they can". I hate that they have this in thier terms "We can close your account if we like and don't need to explain to you why!"

Well no, sorry, you do.

I recently had Hello casino give me a nice bonus ban accross all thier sites (Caddell) just because I met wagering and made a cashout of £120. They cited "Bonus abuse". I asked which terms I broke and showed them thier own T&C's which show I broke no rules whatsoever and then they quoted thier bullshit line about how they can "At thier own discretion" close accounts or stop offering bonuses.

Needless to say I self excluded and won't be returning to any of thier shite sites. The cheek of them too, you take a bonus and have to wager your real money and bonus money 35x times.

It's not enough for them unless you lose everything to them.
 

helenakp

Ueber Meister
PABaccred
Joined
Sep 24, 2013
Location
MK
No worries Helena :thumbsup:

It just bothers me when casino's decide things "Just because they can". I hate that they have this in thier terms "We can close your account if we like and don't need to explain to you why!"

Well no, sorry, you do.

I recently had Hello casino give me a nice bonus ban accross all thier sites (Caddell) just because I met wagering and made a cashout of £120. They cited "Bonus abuse". I asked which terms I broke and showed them thier own T&C's which show I broke no rules whatsoever and then they quoted thier bullshit line about how they can "At thier own discretion" close accounts or stop offering bonuses.

Needless to say I self excluded and won't be returning to any of thier shite sites. The cheek of them too, you take a bonus and have to wager your real money and bonus money 35x times.

It's not enough for them unless you lose everything to them.


Lets hope it will come that day where this rule about"absolute discretion and without any obligation to state a reason or to give prior notice why we closed your account" will come to an end.
 

SpinUk

Meister Member
PABnonaccred
MM
Joined
Oct 10, 2012
Location
London
  • I was a vip player,but that was back in 2015 i think,and i took a lot of money from them in 2 months i took maybe around 8.000 euros as i recall and it all started with a free spins...
I stopped depositing here because of their casino manager Tony and there were some things,they done,which i don't want to go publicly... so from then i stopped receiving emails,promos,nothing...as they were waiting for me...hehe ...honestly i am really not upset for my account closure...

There’s your answer. If you dont deposit and max bet the freebee winnings all day - and then get lucky - why would they keep you?
 

helenakp

Ueber Meister
PABaccred
Joined
Sep 24, 2013
Location
MK
There’s your answer. If you dont deposit and max bet the freebee winnings all day - and then get lucky - why would they keep you?

You can't make an conclusion after this! you don't know what was my amount of deposits... and trust me they were a loot... as for vip player i only got 30 free spins and they were on some microgaming slot and once 100% bonus...not to mention they did some shit with my deposits...is that the way you treat someone who deposits a lot??? i don't think so

I didn't say i never made deposits after that..or i might said that :rolleyes:..i deposited here from time to time
 

TradaCasino

Official rep for Trada Casino
Joined
Mar 5, 2013
Location
Dublin, Ireland
Shouldn't I have been the one who faced the account closure for posting codes that are exclusive to players who recieved it?

I really do feel Helena's account closure is overboard. All she did was input a code that she was given. She has done no wrong, and as far as I am aware did not break any specific rules.

I would have expected better from Trada in these circumstances.

I've been deposting alot to Trada lately and may take a lengthy break. It doesn't sit well with me that someone else has been punished and had thier account closed for no reason and at no fault of thier own.

If it was against the rules for players to try and use codes that are not meant for them, then why not a simple warning about it first instead of a full blown account closure?

EDIT: Without referring to the "We can close your account whenever we like, for whatever reason we like" line that every casino implements into thier T&C's, can you be more specific and inform the community why Helena's account has been closed for using a bonus code she recieved on an internet forum?

I don't see the crime really. I've used codes from other reputable casinos as per the Free Spins thread and was just politely told "No chance, Sucker!" but nothing more :eek2:

I would have thought a warning more appropriate from what I've read.

Multiple (or more than say 2) instances then close away.

However I'm not casino management and this is just my 2c.

It wasn't 100 spins on a game, just the bog-standard 10, from recollection. Wonder what caused the panic :confused:

Hi All,

We would never, ever close an account because one code was claimed from the free spins thread here. I hope you know that we do not operate like that and never would.

I, of course, cannot disclose anything to do with a player account publicly so unfortunately cannot speak further on the matter.

Thanks,

Rachel.
 

TheAddict

Ueber Meister
Joined
Jan 9, 2013
Location
Kent
Tbf, not to long ago before this happened the rep did notice in the FS thread that some were sharing codes, and mentioned that such codes are deemed only to be used by those who recieved the email with the code, and those who didnt recieve the email would likely not be able to claim any winnings gained while doing so. Suprised she picked up on it amongst the chaos.
Nothing short of an admirable feat, that can only be comparable to running through no mans land ill-equipped to save a wounded comrade where if you are lucky enough to avoid being hit by a friendly Bren LMG youve still gotta beat the high odds of getting mowed down by a Maschinengewehr 34. Salute @ trada rep.
 
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