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Trada Casino - Big thumbs up!!

Discussion in 'Online Casinos' started by RichyJ75, Aug 23, 2015.

    Aug 23, 2015
  1. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom
    It has now been one month since opening (as of 23rd July) my account at Trada Casino and can honestly say it has been a pleasure playing there. Account was opened and verified with ease, pleasant e-mails and withdrawals processed very quickly with credit back via card received in 24 hours. Another big plus is that withdrawals cannot be reversed, normally my biggest downfall (however, if they can be I don't want to know about it!)! Personal sounding e-mails sent upon withdrawal approval and when funds sent.

    RTP wise I have so far deposited a total of £500 and withdrawals totaling £1,501.48, so no grumbles there!

    Naturally we are all too quick to moan about bad casinos, but it is nice to compliment the ones doing it right, thanks guys!
     
    5 people like this.
  2. Aug 24, 2015
  3. cncas2123

    cncas2123 Senior Member MM

    Occupation:
    Manager
    Location:
    Belfast
    I have to agree with the OP, I deposited yesterday afternoon, played around for a few hours last night and made a withdrawal request after 11pm last night and woke up this morning to an email to tell me the withdraw had been processed. All the sites with 24,48,72 and 96 hour pending periods, please take note of how withdrawals should be handled.
     
  4. Aug 24, 2015
  5. conker

    conker Senior Member CAG MM webmeister

    Occupation:
    Marketer
    Location:
    UK
    It's always much easier to heap praise when you are up, but kudos to you for doing it. Like you said, so often we here the negatives, but rarely the positives. Good stuff Trada.
     
  6. Aug 24, 2015
  7. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom
    True about heaping praise when you are up, but having gone through the process of verifying account and submitting withdrawal requests without any issues whatsoever, this raises the praise. I have won at another casino but would not recommend them due to constant hassles and delays in verification and payment.

    When the casino and customer service is good, prompt and fair, you (sometimes!) don't mind the loss so much which is always round the corner.
     
    1 person likes this.
  8. Aug 24, 2015
  9. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    make sure not to play free spin bonuses here, or at least have them remove remaining wagers before you deposit. even though my balance was 0 , the wagering was sticky and capped my possible winnings of my deposit as well. thats a bummer if you are up 10/15x deposit

    congratz on your winnings
     
  10. Aug 24, 2015
  11. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    Hi RichyJ75!

    Thank you so much for your kind words :) I'm delighted you're enjoying your experience at TradaCasino.

    If you need anything or have any suggestions to help us improve your experience even more feel free to PM me or post here :)

    Thanks,

    Rachel @ TradaCasino.
     
  12. Aug 24, 2015
  13. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    Hi Michielm1!

    I just wanted to let you know that the sticky free spins problem you experienced is a bug which is being worked on at the moment.

    If you deposit and notice there is still wagering on your account just let us know via live chat and we will remove it immediately.
    In addition, we would will never cap your winnings on a deposit whether you take a matching deposit bonus or not, this only applies to free spins winnings :)

    Thanks,

    Rachel @ TradaCasino.
     
    1 person likes this.
  14. Aug 24, 2015
  15. partyhummel

    partyhummel Senior Member mm1

    Occupation:
    ex broker
    Location:
    betty ford clinic
    I like them, too...

    offered freespins for account verification. just did one deposit ... and was not lucky. will try again (cs is very nice btw)

    All uncomplicated and smooth. i like this place. (they seem to be - concerning withdrawals - one of the fairest casinos out there cant wait to try that with large numbers ^^)
     
  16. Aug 24, 2015
  17. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom

    No problem, Rachel, always happy to promote something which I find good.

    Only one thing which I would like to see at Trada and that is the 'Dead or Alive' game! However, more than happy in seeing some of my other favourites - Hitman, King Cashalot, Tomb Raider, 300 Shields, etc.
     
  18. Aug 24, 2015
  19. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    In that case you'll be happy to hear that we are going live with NetEnt content in the next week or two (fingers crossed there are no delays!). Dead or Alive is a personal favourite of mine too so I'm really looking forward to launching it at Trada! I'll let all the meisters know when they're up and running, keep an eye on your email too as I'll be giving away some free spins to celebrate ;)


    Rachel @ TradaCasino.
     
    1 person likes this.
  20. Aug 24, 2015
  21. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    yeah i know now...
    unfortunately i deposited and while playing i was informing on my wagering progress... seemed that i couldnt wd more than a few 10's because of that sticky wagering. cs said it was too late to just take it out ... so my play was capped on 80 (after still clearing wager, or i could just start playing again with my deposit of 20 . my balance was between 150 and 200 euro at the time.
    since you cant see any sticky wagering that is left and since i would never expect it to stick with an accredited casino, i dont play here anymore.
     
  22. Nov 30, 2015
  23. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom
    Sorry for bumping this up again, but having just returned to Trada (I took a break from gambling the last few weeks) I deposited £25 this morning (around 10am), played and won a bit (25p spins on 300 Shields, got the 300x round and netted £164) and then submitted a withdrawal request. Just received an e-mail saying it has been processed to my card now, less than 3 hours after making the request to withdraw.

    Also, a lovely new feel to the casino with lots more games, Dead or Alive included! Making great progress as a casino and again, full of praise for them.

    Cheers guys, keep up the good work and great customer service!
     
    1 person likes this.
  24. Nov 30, 2015
  25. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    Hi Richy!

    Congratulations on your win! Thanks again for your kind comments, we really appreciate the feedback.

    As always if there is anything you would like to report (good or bad!) feel free to PM me here :)

    Cheers,

    Rachel @ TradaCasino.
     
    1 person likes this.
  26. Nov 30, 2015
  27. chris87

    chris87 Senior Member

    Occupation:
    Run a bar
    Location:
    UK
    Yes, a really good casino.
    I've been playing there for a while and whilst you get ups and downs with luck of course, withdrawals have always been quick. For example I had a good win last night (over £900) and by 10:00 this morning I had a mail to say my withdrawal had been processed.

    The standard bonus system is a little unique in that you get it in £2 chunks as you play, but it is cash. You now have to put the bonus code in when you deposit or the bonus won't be credited which I sometimes forget to do, but as I've over £1k in bonus money still to play through, so not really a big issue!

    5 stars from me.

    Chris
     
    1 person likes this.
  28. Mar 25, 2016
  29. lena1967

    lena1967 Newbie

    Occupation:
    dog sitter and walker
    Location:
    london town
    Trada

    :)I agree,great games, friendly chat hosts, fast withdrawals and no fees GREAT.
     

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