trada bonus problem

another idea as a lot of new sign ups will people playing from land based you need to keep things simple ie no 25%s or 50%s

just do if you deposit a 10r you get a 5r extra with wagering but set a lower wagering amount a medium deposit a medium wagering a high deposit a higher wagering get the low rollers intrested
 
how long does it normally take for customer services to check there email or documents sections for id check as nothings been looked at as pathetic really as nothings been done since i send the i.d needed its got a few days left before it auto canceles the withdrawl
 
how long does it normally take for customer services to check there email or documents sections for id check as nothings been looked at as pathetic really as nothings been done since i send the i.d needed its got a few days left before it auto canceles the withdrawl

It can take 2-3 working days, but that's under normal circumstances. They may be working with reduced staff right now, and it's just after a public holiday.
 
Poor, poor excuses regarding staffing etc. I had to verify a card at VS the other day. Literally 1 minute later an email saying all done and they have more customers than most and that is why. I have made several withdrawals in this testing time virtually everyone in the bank within 2 days or sooner. 2 took 3 days so any longer than that is not excusable imo.
 
is that why some withdrawls are taking around the 7 to 14 day mark

This doesn't sound right - I'll check if this is an isolated incident. The team I deal with are off until Sunday, and with Passover just ending yesterday things have taken a little longer. I've passed your query on and will get back to you via PM as soon as I have more information.
 
thank you very muchly @TradaCasino i know things can wrong been going in land based arcades for too manys years not many issues whens issues the area\district managers sorted things out fair and quick enough
 
just had another email for a promo logged in my accounts its not there in availble bonus and the email wasnt actually clear
 
as the email was for 10 free spins no deposit needed was credited my account to say sorry but they havent been added
 
Try lube
as the email was for 10 free spins no deposit needed was credited my account to say sorry but they havent been added
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Try live chat. Surely 10 free isn’t all that important to post about.. unless they are at £10 a spin.
 
i dont really grope i know with a lot of land base companys they allways sub let some areas to other companys

even if its not in the same country same with online cashino platform owners in one country the main company in another country
 
i dont really grope i know with a lot of land base companys they allways sub let some areas to other companys

even if its not in the same country same with online cashino platform owners in one country the main company in another country
What is it mate your actually wanting?
I’m not the smartest cookie in the jar, but if you actually say what your needing or what you want I’ll try to the best of my ability to get you a answer or at least direct you to someone who can answer what it is you want.
 

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