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Tournarments reset - Anyone else had this happen

Discussion in 'Online Casinos' started by nutnut, Oct 10, 2014.

    Oct 10, 2014
  1. nutnut

    nutnut Meister of Infractions

    IP consultant
    Just wondered if this has happened before, do people complain based on position they are based ?

    I had it happen to me few months ago on 32Red, was one of the daily free entry tourneys, was the Hitman game, i think top 30 got free entry into another tourney if i remember correctly(buy-in value was the prize). Weirdly or maybe just my bad luck this one and only time i got on bonus round and i hit big time on it, think was over 200,000+ my win when it all ended and i was sitting 3rd in it. But i noticed the prize pool was saying 300,000+ shared prize, which i thought was what you play for with your free buyin ticket, but when i checked 30 places they all had like 14,750 prize.

    Obviously was a mistake, and at the time i alerted live chat to this just to make sure it wasn't what i would win(wishful thinking i know). They said they look into it, i thought they simply fix the error in prize pool/prize places, but day or so later when i checked my placing the tourney had either been restarted or closed and new one open and i had to do my free play again.

    I didn't complain at the time, bar moaning on live chat, and i think i raised it few weeks back in a email to them whilst i was moaning. But has this ever happened to anyone else, and would you complain. Obviously im not going to complain now since happened so long ago, but if i had bought into it i would seriously be pissed. Since was free one with no initial prize bar a buyin i let it go.

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