Today I am trying 32red !

pumacat

Dormant account
Joined
Sep 30, 2004
Location
Canada
Okay so it took about 6 years of reading about them but today I am finally going to try 32red casino. I was happy to stay at my "favorite" microgaming casino until they decided to take 5 days to pay me even though I am a very good customer.

Today I shall believe the hype. 32Red here I come !

( via the link here on CM :eek2:)
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I'm sure you will be as happy as the rest of us. If you do take the sign-up bonus, take the time to read all the conditions. There is a max bet rule while playing with the sign-up bonus. BTW, this max bet rule only applies to the sign-up bonus.

If you are a slot player, don't forget to join the monthly Slotmeister, which you can find on the Meister Beat page.
 

pumacat

Dormant account
Joined
Sep 30, 2004
Location
Canada
well it was short and sweet. The casino would not even download for me. My firewall and antivirus picked it up as a trojan ( does that for everything casino related ) and even after turning it off it wouldn't download. I restarted the pc and tried again. No go for 32red I'm afraid. I did try.
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
You could give the flash version a try. The game selection is different... not all the games are there, but there are some not available on the Download client as well.

You could try "Save" rather than "Run" when downloading the casino. Then disconnect from the internet, disable your virus checker and firewall, and try installing that way.

Also, you could try 32Red's live help. They may have other suggestions for you. If you use a well known virus checker, I'm sure you are not the first player to have such a problem.
 

pumacat

Dormant account
Joined
Sep 30, 2004
Location
Canada
I use bit defender as my antivirus/firewall. Live support gave me a link to the website with FAQ which wasnt very helpful.
However I have tried to download other microgaming casinos as a test and it is not just 32 red, its all microgaming casinos. None of the 3 I tested will download. As an affiliate I hope not too many people are using bit defender or Ill be broke in a month lol.

In fact the flash versions are being blocked as well.

I may have to disable it or find an alternative anti virus.
 

pumacat

Dormant account
Joined
Sep 30, 2004
Location
Canada
I have always had windows 7 since I got this computer ( a few months ago ) and running it as admin did not help. I was denied flash version as well. I can only assume its bit defender as they seem to think everything to do with online casinos is a scam. Probably the worst anti virus for players and affiliates alike.

Mark from 32red however has already messaged me and was quick to try and find a solution. I will email him now .
 

Silencio

Dormant account
Joined
Jul 18, 2011
Location
Netherlands
You can try setting the firewall to learning mode, or interactive mode. If available.
My firewall always asks me if I want to allow the connection.

And maybe check the quarantined files. I've had similar stuff happen before and found the file in there. And with a simple do not quarantine, restore/exclude from scans, the problem could be solved.
 

pumacat

Dormant account
Joined
Sep 30, 2004
Location
Canada
Google chrome would not allow the use of the flash version but fire fox does. However the download will not start past the initial screen regardless of what browser I am using. Im wondering if this could be an update issue?
 

pumacat

Dormant account
Joined
Sep 30, 2004
Location
Canada
found the issue

The issue was not bit defender but the Zone Alarm fire wall. Even though it was set to accept the casino it continued to block it. I have downloaded and made my first deposit. Wish me luck !
 

Mark_32Red (retired acct)

Dormant account
Joined
May 23, 2008
Location
32Red Marketing Dpt
The issue was not bit defender but the Zone Alarm fire wall. Even though it was set to accept the casino it continued to block it. I have downloaded and made my first deposit. Wish me luck !

Hi Puma,

I'm glad you got it sorted, I've sent your screenshot to our tech team to see if they can do anything about Zone Alarm. Thanks for bringing it to our attention.

Good luck and a warm welcome to 32Red - eventually! :)

Regards,
Mark
 

charpet55

Dormant Account
PABnononaccred
Joined
Nov 12, 2010
Location
australia
Today I am trying 32red

Hi.

I am sure 32Red are a good casino , but I have closed my account from lack of promotion emails.
They were good at the beginning with the welcome bonus ,but after that very selective with promotions.

Regards.
Pete.
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
Hi.

I am sure 32Red are a good casino , but I have closed my account from lack of promotion emails.
They were good at the beginning with the welcome bonus ,but after that very selective with promotions.

Regards.
Pete.

i didnt close the account but i uninstaled the casino and may be i will install again (or not)
because of the same things, (lots of deposites) winnings 0,00 thanks form them = 0,00 during 18 months of deposites
 

marsan

Dormant Account
Joined
Jun 29, 2010
Location
home :)
is 32 red still punishing players if they use neteller ?
if i remember correctly i tried them some time ago,only to find out after my first deposit that if using neteller either no depositbonus was given or a ridiculous playtrough
 

ksb11

Dormant account
Joined
May 10, 2009
Location
Wait'n for a payout!
Hi.

I am sure 32Red are a good casino , but I have closed my account from lack of promotion emails.
They were good at the beginning with the welcome bonus ,but after that very selective with promotions.

Regards.
Pete.

Man, forget promos. I would be happy just to be able to play at 32 Red, an awesome microgaming casino where you get great customer service and super fast payouts. I can't wait for the day when I'll be able to open an account there, more less close one :thumbsup:
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Okay so it took about 6 years of reading about them but today I am finally going to try 32red casino. I was happy to stay at my "favorite" microgaming casino until they decided to take 5 days to pay me even though I am a very good customer.

Today I shall believe the hype. 32Red here I come !

( via the link here on CM :eek2:)

Better late than never. Happy gaming and I hope they award you Club Rouge membership soon. Plenty of perks abound.
 

Seventh777

RIP Roy
Joined
Sep 28, 2010
Location
Planet Tharg, dark side, where nothing grows.
Hi.

I am sure 32Red are a good casino , but I have closed my account from lack of promotion emails.
They were good at the beginning with the welcome bonus ,but after that very selective with promotions.

Regards.
Pete.

Are you serious?!?!?, for the past 6+ months there have been a daily bonus from the bonus vault right up to, and including the bar code bonus, okay some days the bonus returns a blank, but the very 1st bar code bonus gave a 200% deposit bonus, show me any MGS that offers returning players a bonus as good as that (without VIP status).

As for those players that grumble and blame the casino for no withdrawals, that is down to bad luck, nothing more, nothing less, I have had 27 straight deposits at Ladbroke`s with no withdrawals, will this stop me depositing there?, hell no, why?, because the 5-7 deposits that preceded my poor run netted a profit of around £4.5 - £5k, that my friends is online gambling. Some days you`re the pigeon, others, you`re the statue.
 

mattsgame

Meister Member
webmeister
CAG
Joined
Sep 17, 2009
Location
Out Of Town
Hi.

I am sure 32Red are a good casino , but I have closed my account from lack of promotion emails.
They were good at the beginning with the welcome bonus ,but after that very selective with promotions.

Regards.
Pete.

32Red have started running a lot of promotions lately (last 6 - 8 months), the Christmas one got a lot of attention and now there running the Bar Code promotion.. there is almost a deposit bonus a day.

Edit: Just beaten to it Damn you Seven :cool:

is 32 red still punishing players if they use neteller ?
if i remember correctly i tried them some time ago,only to find out after my first deposit that if using neteller either no depositbonus was given or a ridiculous playtrough

I have always used Neteller at 32Red and never had any of the things you mentioned.. you are not thinking of Ladbrokes?


And puma welcome to the 32Red Fanboys :p
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Are you serious?!?!?, for the past 6+ months there have been a daily bonus from the bonus vault right up to, and including the bar code bonus, okay some days the bonus returns a blank, but the very 1st bar code bonus gave a 200% deposit bonus, show me any MGS that offers returning players a bonus as good as that (without VIP status).

As for those players that grumble and blame the casino for no withdrawals, that is down to bad luck, nothing more, nothing less, I have had 27 straight deposits at Ladbroke`s with no withdrawals, will this stop me depositing there?, hell no, why?, because the 5-7 deposits that preceded my poor run netted a profit of around £4.5 - £5k, that my friends is online gambling. Some days you`re the pigeon, others, you`re the statue.

The guy stated that there was a lack of promo e-mails so maybe 32RED decided he was to be excluded from these promos. This casino is, in general, quite generous with its bonuses but when they discover that a player is trying to abuse them they take a course of not awarding it to some particular players and personally I find nothing wrong with that.

I have no sympathy for players who constantly complain of getting no w/ds unless their rtp at all games at all times is consistently on the low side. Some may be aiming too high eg 50x your deposit before calling it a day and honestly how easy is it to achieve this. Possibly not even once in 100 tries. Aim lower and you are likely to successfully get a w/d.
 

marsan

Dormant Account
Joined
Jun 29, 2010
Location
home :)
32Red have started running a lot of promotions lately (last 6 - 8 months), the Christmas one got a lot of attention and now there running the Bar Code promotion.. there is almost a deposit bonus a day.

Edit: Just beaten to it Damn you Seven :cool:



I have always used Neteller at 32Red and never had any of the things you mentioned.. you are not thinking of Ladbrokes?


And puma welcome to the 32Red Fanboys :p

strange,im sure it was 32red,but then again,im getting old ;)
ill give them new try then,
btw: i cannot seem to find that barcodescanner when i log into the casino
 

mattsgame

Meister Member
webmeister
CAG
Joined
Sep 17, 2009
Location
Out Of Town
strange,im sure it was 32red,but then again,im getting old ;)
ill give them new try then,
btw: i cannot seem to find that barcodescanner when i log into the casino

When it says, " you have no credits would you like to purchase now" ( or something to that effect :p ) click NO.

Then there should be a pop up, and the bonus Bar code is at the top of the Mega Moolah Jackpot

32red bonus.jpg
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
I have had problems receiving emails from 32Red for a long time. I've changed email addresses, added to safe sends lists, etc. and still the promotional emails don't arrive. I am on the mailing list, and I get chat transcripts and other emails.

I was told long ago I was alway welcome to ask support about any bonuses, and usually whatever offer is there as a pop=up. As Matt said, say NO when it asks if you want to buy credits.
 

marsan

Dormant Account
Joined
Jun 29, 2010
Location
home :)
When it says, " you have no credits would you like to purchase now" ( or something to that effect :p ) click NO.

Then there should be a pop up, and the bonus Bar code is at the top of the Mega Moolah Jackpot

View attachment 30763

thx for the reply
i did as you described,but there was no barcode in the popup,there was an popup but it was about playing on a mobile phone :)

maybe i should delete 32red and download again,cause i wasnt able to find the christmaswheel also when that promo was on

ps;deleted and dowmloaded again ,but still only the popup of the mobile phonethingie
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
I have always used Neteller at 32Red and never had any of the things you mentioned.. you are not thinking of Ladbrokes?

And puma welcome to the 32Red Fanboys :p
I've always used Neteller at 32Red too - never a problem.
Ladbrokes increase the WR 20-fold, or something ridiculous like that! :eek2:

KK
 
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