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Today I am trying 32red !

Discussion in 'Online Casinos' started by pumacat, Jan 3, 2012.

    Jan 3, 2012
  1. pumacat

    pumacat Dormant account

    Location:
    Canada
    Okay so it took about 6 years of reading about them but today I am finally going to try 32red casino. I was happy to stay at my "favorite" microgaming casino until they decided to take 5 days to pay me even though I am a very good customer.

    Today I shall believe the hype. 32Red here I come !

    ( via the link here on CM :eek2:)
     
  2. Jan 3, 2012
  3. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I'm sure you will be as happy as the rest of us. If you do take the sign-up bonus, take the time to read all the conditions. There is a max bet rule while playing with the sign-up bonus. BTW, this max bet rule only applies to the sign-up bonus.

    If you are a slot player, don't forget to join the monthly Slotmeister, which you can find on the Meister Beat page.
     
    1 person likes this.
  4. Jan 3, 2012
  5. pumacat

    pumacat Dormant account

    Location:
    Canada
    well it was short and sweet. The casino would not even download for me. My firewall and antivirus picked it up as a trojan ( does that for everything casino related ) and even after turning it off it wouldn't download. I restarted the pc and tried again. No go for 32red I'm afraid. I did try.
     
  6. Jan 3, 2012
  7. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    You could give the flash version a try. The game selection is different... not all the games are there, but there are some not available on the Download client as well.

    You could try "Save" rather than "Run" when downloading the casino. Then disconnect from the internet, disable your virus checker and firewall, and try installing that way.

    Also, you could try 32Red's live help. They may have other suggestions for you. If you use a well known virus checker, I'm sure you are not the first player to have such a problem.
     
    1 person likes this.
  8. Jan 3, 2012
  9. pumacat

    pumacat Dormant account

    Location:
    Canada
    I use bit defender as my antivirus/firewall. Live support gave me a link to the website with FAQ which wasnt very helpful.
    However I have tried to download other microgaming casinos as a test and it is not just 32 red, its all microgaming casinos. None of the 3 I tested will download. As an affiliate I hope not too many people are using bit defender or Ill be broke in a month lol.

    In fact the flash versions are being blocked as well.

    I may have to disable it or find an alternative anti virus.
     
  10. Jan 3, 2012
  11. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    did you recently update to windows 7?
    if so, try and download, then right click the installer and "run as administrator"
     
  12. Jan 3, 2012
  13. pumacat

    pumacat Dormant account

    Location:
    Canada
    I have always had windows 7 since I got this computer ( a few months ago ) and running it as admin did not help. I was denied flash version as well. I can only assume its bit defender as they seem to think everything to do with online casinos is a scam. Probably the worst anti virus for players and affiliates alike.

    Mark from 32red however has already messaged me and was quick to try and find a solution. I will email him now .
     
  14. Jan 3, 2012
  15. Silencio

    Silencio Dormant account

    Occupation:
    Webmaster
    Location:
    Netherlands
    You can try setting the firewall to learning mode, or interactive mode. If available.
    My firewall always asks me if I want to allow the connection.

    And maybe check the quarantined files. I've had similar stuff happen before and found the file in there. And with a simple do not quarantine, restore/exclude from scans, the problem could be solved.
     
    1 person likes this.
  16. Jan 3, 2012
  17. pumacat

    pumacat Dormant account

    Location:
    Canada
    Google chrome would not allow the use of the flash version but fire fox does. However the download will not start past the initial screen regardless of what browser I am using. Im wondering if this could be an update issue?
     
  18. Jan 3, 2012
  19. pumacat

    pumacat Dormant account

    Location:
    Canada
    found the issue

    The issue was not bit defender but the Zone Alarm fire wall. Even though it was set to accept the casino it continued to block it. I have downloaded and made my first deposit. Wish me luck !
     
  20. Jan 3, 2012
  21. Mark_32Red

    Mark_32Red Affiliate Manager for Accredited Casinos

    Occupation:
    Head of Marketing
    Location:
    32Red Marketing Dpt
    Hi Puma,

    I'm glad you got it sorted, I've sent your screenshot to our tech team to see if they can do anything about Zone Alarm. Thanks for bringing it to our attention.

    Good luck and a warm welcome to 32Red - eventually! :)

    Regards,
    Mark
     
  22. Jan 4, 2012
  23. charpet55

    charpet55 Full Member PABnononaccred

    Occupation:
    free agent
    Location:
    australia
    Today I am trying 32red

    Hi.

    I am sure 32Red are a good casino , but I have closed my account from lack of promotion emails.
    They were good at the beginning with the welcome bonus ,but after that very selective with promotions.

    Regards.
    Pete.
     
  24. Jan 4, 2012
  25. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Occupation:
    salesman
    Location:
    portugal
    i didnt close the account but i uninstaled the casino and may be i will install again (or not)
    because of the same things, (lots of deposites) winnings 0,00 thanks form them = 0,00 during 18 months of deposites
     
  26. Jan 4, 2012
  27. marsan

    marsan Full Member

    Occupation:
    housewife
    Location:
    home :)
    is 32 red still punishing players if they use neteller ?
    if i remember correctly i tried them some time ago,only to find out after my first deposit that if using neteller either no depositbonus was given or a ridiculous playtrough
     
  28. Jan 4, 2012
  29. ksb11

    ksb11 Senior Member

    Occupation:
    Personal Trainer
    Location:
    Wait'n for a payout!
    Man, forget promos. I would be happy just to be able to play at 32 Red, an awesome microgaming casino where you get great customer service and super fast payouts. I can't wait for the day when I'll be able to open an account there, more less close one :thumbsup:
     
    1 person likes this.
  30. Jan 4, 2012
  31. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Better late than never. Happy gaming and I hope they award you Club Rouge membership soon. Plenty of perks abound.
     
  32. Jan 4, 2012
  33. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    Are you serious?!?!?, for the past 6+ months there have been a daily bonus from the bonus vault right up to, and including the bar code bonus, okay some days the bonus returns a blank, but the very 1st bar code bonus gave a 200% deposit bonus, show me any MGS that offers returning players a bonus as good as that (without VIP status).

    As for those players that grumble and blame the casino for no withdrawals, that is down to bad luck, nothing more, nothing less, I have had 27 straight deposits at Ladbroke`s with no withdrawals, will this stop me depositing there?, hell no, why?, because the 5-7 deposits that preceded my poor run netted a profit of around £4.5 - £5k, that my friends is online gambling. Some days you`re the pigeon, others, you`re the statue.
     
  34. Jan 4, 2012
  35. mattsgame

    mattsgame Casinomeister Advisory Group CAG webmeister

    Occupation:
    Web Master
    Location:
    Clown Town
    32Red have started running a lot of promotions lately (last 6 - 8 months), the Christmas one got a lot of attention and now there running the Bar Code promotion.. there is almost a deposit bonus a day.

    Edit: Just beaten to it Damn you Seven :cool:

    I have always used Neteller at 32Red and never had any of the things you mentioned.. you are not thinking of Ladbrokes?


    And puma welcome to the 32Red Fanboys :p
     
    1 person likes this.
  36. Jan 4, 2012
  37. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    The guy stated that there was a lack of promo e-mails so maybe 32RED decided he was to be excluded from these promos. This casino is, in general, quite generous with its bonuses but when they discover that a player is trying to abuse them they take a course of not awarding it to some particular players and personally I find nothing wrong with that.

    I have no sympathy for players who constantly complain of getting no w/ds unless their rtp at all games at all times is consistently on the low side. Some may be aiming too high eg 50x your deposit before calling it a day and honestly how easy is it to achieve this. Possibly not even once in 100 tries. Aim lower and you are likely to successfully get a w/d.
     
  38. Jan 4, 2012
  39. marsan

    marsan Full Member

    Occupation:
    housewife
    Location:
    home :)
    strange,im sure it was 32red,but then again,im getting old ;)
    ill give them new try then,
    btw: i cannot seem to find that barcodescanner when i log into the casino
     

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