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Tivoli casino balance issues

Discussion in 'Online Casinos' started by spintee, Oct 11, 2015.

    Oct 11, 2015
  1. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Is any body else experience balance issues at tivoli? First of all my balance was changing from £ to Euro, I do not think this would make much difference but annoying and unsure if affected the wager requirement,

    Than when I logged on to certain machines only my cash balance would show until I had a press than the rest would show, The trouble here is if you was into the bonus than you could not play as balance showing 0

    Than when playing I get message saying insufficient funds when clearly I had a balance, Really made my game play terrible



    Tivoli casino balance issues: t (3).jpg,Oct 11, 2015

    Tivoli casino balance issues: t (2).jpg,Oct 11, 2015

    Tivoli casino balance issues: t (1).jpg,Oct 11, 2015
     
  2. Oct 28, 2015
  3. Lucas

    Lucas Affiliate Manager for Accredited Casinos webmeister

    Location:
    Malta
    Hi Spintee,

    Thank you for pointing this out and apologies for the delay in reply regarding this issue as we were and still are waiting on MG to fix this.

    Going forward, we have temporarily taken down the MG games from TivoliCasino.com and they will be re-populated once Microgaming have fixed their issues which they expect to do within not more than 2 weeks.

    I will keep you posted as soon as I have an update.

    Should you have any questions or need anything else in the meantime, feel free to contact me any time.

    Kind Regards,
    Lucas
     
    1 person likes this.

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