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geordiecolin

Meister Member
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Near Newcastle
Winner had allowed a young professional guy on £60k per year to rack up about £120k in loses within the space of 5 days without any checks on his spending or affordability. Instead they kept throwing him freebies and encouraging him to gamble more. They only avoided a much bigger fine by folding the two casinos.
After losing for the last time he committed suicide :(
Personal account managers have to be more moral and ethical than this!
 

colinsunderland

Experienced Member
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Jan 28, 2016
Location
uk
And this is why firms continue to get away with stuff

After an 18-month investigation the regulator found there were 'serious systemic failings' in the way the firm, called PT Entertainment Services (PTES), managed social responsibility and anti-money laundering processes.

How?
GC - show us the SoW you carried out on this customer
Winner - here you go
GC - ok, we will wait 18 months before doing anything.
 

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