Tipping

juliack

Experienced Member
Joined
Jan 12, 2007
Location
Canada
Hi everyone. I just hit a royal flush on Triple Bonus VP earlier today for 20K at the b&m. I almost always tip the floor person on a hand pay but today was quite different. Anytime a machine hits for more than 15K they have to do an internal check which could take anywhere from 30 minutes to over an hour of waiting time before you get paid. I gave the girl my drivers lic as is required and asked if I had enough time for a quick bowl of soup. I am always so pleasant with the staff but she snapped back they don't have time to wait around for me. I said no problem and hung around for 45 minutes. I finally got paid by the girl with security standing by and thanked everyone and continued to play off my balance of 55 credits. The slot girl hung around me for approx. 30 seconds and left in a huff making it painfully obvious she was waiting for a tip. I am sure this has happened to many of you in an eatery of some sort but you would not expect to see this in a high service environment like a casino. I probably should have said something to the management but in a Canadian casino I don't think it would do any good. I hope my thread does not bore to many people but I just thought I would share this experience. Cheers....
 

pacers31

Banned Used - Repetitive violations of <a href="ht
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Jan 19, 2006
Location
Californication
That's awesome Juliack, I think you did the right thing if the service was that bad. Hell, if I ever hit something like that they better find me even if I'm in the mens room and pay me!! This should probably be in the land based casino section, but a win like that is welcome news anywhere in the forum!! Congrats!
 

chuchu59

gambling addict
PABnonaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Hi Juliak,

In your place this is called tipping. In Macau, well several years ago, you dont have to tip, they just rob you after you win 2 hands in a row and that happens even if they know you are losing heavily. So it's robbing in Macau and not really tipping.

Meanwhile, was the slot girl the one who snapped back at you? If so, she must be dumb to hope for a tip.
 

hippo925

Dormant account
Joined
Jun 13, 2006
Location
so cal
The best way to guarantee continued poor or bad service is to reward it. You did absolutely the right thing. If you get poor service at a restaurant, why would you leave a good tip?... that's insulting to the people who go out of their way to provide excellent service. Same goes for a casino, b&m and online. Why deposit hard earned money at a casino if their staff treat you like dirt? Anyway, congrates on your win!!!!
 

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
The best way to guarantee continued poor or bad service is to reward it. You did absolutely the right thing. If you get poor service at a restaurant, why would you leave a good tip?... that's insulting to the people who go out of their way to provide excellent service. Same goes for a casino, b&m and online. Why deposit hard earned money at a casino if their staff treat you like dirt? Anyway, congrates on your win!!!!
......diddo what hippo said, congrats on the win:thumbsup:
 

juliack

Experienced Member
Joined
Jan 12, 2007
Location
Canada
Hi ChuChu. Yes it was the slot girl who snapped at me. Thanks for the replies everyone. Cheers
 

ballysdb

Dormant account
Joined
Apr 28, 2006
Location
Long Island NY
You did the right thing. The only thing I would have done differently is to tell her right to her face why she did not get a tip. No tip for you *itch!!!
People are stupid!
 

babs7262

Banned User
Joined
Oct 9, 2006
Location
PA
Im glad you brought that up Juliak. My situation I was in was minor but still fits for this thread. I was playing slots and didnt have any cash on me because we stayed over. My money was in the machine. First I wanna say I always tip the waitstaff when bringing free drinks even though I usually just get a 6oz water. I worked as a server, so I know they count on tips

This woman waitress came by and already had extra water so I asked if I could have one. I figured she didnt have to go out of her way and I explained to her that I dont have cash on me even though I didnt have to explain

OMG..youd think I belted her in the mouth. She just stood behind me after I told her too. After about 45 seconds I turned around and said "Im sorry, I usuallly tip but my money is in the machine and my cash is in my room" She said "I can wait" lolol....for a frikin water that she had already? I told her no and apologized. She started huffing and saying she depends on tips to live.

This was at the Trop and you all know I go there often so I was pretty pissed off. I went to a floor manager and told him. He was livid!! He told me to write a letter, he meant it. He looked over to his coworker and said "Ahh, there must be a new one on the floor" LOL. He must of apologized for 10 minutes.

You were right Juliak, for shit sake, you wanted a bowl of soup and she said that knowing you just hit a big one? What an Idiot she was!!
 

same_old

Dormant account
webmeister
PABaccred
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Mar 4, 2007
Location
Australia
G'day Juliack,


Mate I can tell this got to you a little bit, dont give it a second thought,honestly.

The woman had just come to you knowing you have a sizeable cahout waiting and she speaks to you like that.

I would have told her what she WOULD have gotten off you prior to that little outburst.
 

Fleur-De-Lis

Senior Member
Joined
Dec 11, 2007
Location
CY
Congrats on your good luck, juliack, and sorry to hear that you had such an ugly experience. Just to cheer you up - when I was on a visit in Bulgaria, and played in couple of B&M casinos there, I found out quite amusing, that staff deducts their 'tips' by themselves, before handing you the cash you won. Since it happened in two casinos, not one, I guess it is a norm there, and I was too happy to win so chose not to question this practice. ;)
 

BingoT

Nurses love to give shots
Joined
Dec 16, 2004
Location
Hartford,Ct
Congrats Juliack You did the right thing that anyone would do.
If I hit something and they have to come pay me off I tell them up front if it takes to long for them to pay me I tell them No Tip because most don't tip any of the floor workers.And I don't want them to think i'm one of them.
Fast & Good Service = Tip.

Congrats Again
Tom
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
:rolleyes: Tips are not compulsory, regardless of what the casino workers think. You did the right thing -- I don't' care how much you won, that money is yours to do with as you please -- and if that doesn't include tipping someone who snaps and fudges the truth (you DID have time for a quick snack before paperwork was complete), then she's SOL. :thumbsup:

In Tunica, there was a girl at the cashier cage who got snotty with me, waiting for a tip after I cashed in a $1k ticket. Tough crap for her, as that $1k didn't come near making up my losses for that day. So regardless of what she thought, that was not a 'win' and since she was snotty and snippy she wouldn't have gotten a tip anyway. Some (especially new) casino workers think everyone who plays is 'rich', and they see all these 'wins' on the floor and at the cage, and forget that 98% of the players lose their ass.

Losing or winning, I tip for good service... but I am not required to tip -- especially if the service is lousy and/or the person is snappish and rude.

(Maybe we should move this to the Land Based Casinos section?)

I know casino workers don't make much, but if they don't like their job, go to work somewhere else.
 

BingoT

Nurses love to give shots
Joined
Dec 16, 2004
Location
Hartford,Ct
Like for me to tip I give $20.00 to $30.00 that's if it's over $400.00 and a $10.00 tip if it's under the $400.00.
And if rude 0
They all get a paycheck in the longrun.
It's like my Bus drivers if they are rude I give them nothing because they are still getting paid for the day.
And if they don't take the time to see the people off the bus I may not tip.
My saying is (I Will Give You A Tip For The Day "Look Both Ways Before You Cross The Street)
This tip is better than money It can save your life.
 

TDTAT

Dormant account
Joined
Jun 7, 2006
Location
Gambleville
I tip anyone and everyone who brings me money
or a drink or anything else in a casino. I tip
on a $2000 handpay when I am stuck $3000.
If I hit $15,000 then $100 bills would be raining from
my hands.. I may even tip the poor soul sitting next to me. :lolup:

I think it brings good luck!! It makes the floor people
root for you to win. We need all the help we can get!

I am from a tipping culture, so my views are different than most..
I was a waitress as a teen, so have always tipped very well.

Especially in Las Vegas: tipping will get you a long way!
try it and watch closed doors open :thumbsup:
watch everyone else stand in line (que) as you are escorted by!
 

Scooter7

Meister Member
Joined
Jun 16, 2005
Location
Toronto
Hi everyone. I just hit a royal flush on Triple Bonus VP earlier today for 20K at the b&m. ... but she snapped back they don't have time to wait around for me.
Congrats on the nice win!

As far as I know, slot attendants keep their own tips, so this woman was not the sharpest pencil in the box.
I'm glad you withheld the tip, but would have been thrilled if you had told her why. I would have been even more thrilled if you had told her boss since the attitude could have been interpreted as soliciting a tip, which is cause for disciplinary action (that could lead to dismissal).

Which Canadian casino were you at?
I worked at one of them for several years and saw many, many dealers that didn't bother putting in much of an effort most of the time. They expected tips as a 'right' and not as a privilege. The only way to get rid of the bad eggs is to speak up.
 

TDTAT

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Jun 7, 2006
Location
Gambleville
Congrats on the nice win!

As far as I know, slot attendants keep their own tips, so this woman was not the sharpest pencil in the box.
I'm glad you withheld the tip, but would have been thrilled if you had told her why. I would have been even more thrilled if you had told her boss since the attitude could have been interpreted as soliciting a tip, which is cause for disciplinary action (that could lead to dismissal).

Which Canadian casino were you at?
I worked at one of them for several years and saw many, many dealers that didn't bother putting in much of an effort most of the time. They expected tips as a 'right' and not as a privilege. The only way to get rid of the bad eggs is to speak up.

:oops: I missed the rest of the issue!! I am a great tipper but if some
foolish person snapped at me I would enjoy explaining how
I am the best tipper around AND explain the
$200 or $300 they just lost and remind them to consider this when working for tips.

Never tip for poor service, but you have to tell them why!!;)
 

1819

Dormant account
Joined
Jan 25, 2006
Location
ny,nj,fla
that was a pretty poor response to get from someone. i would have been pissed especially since you both know how long it takes to get paid. she had no right to snap at you that way and her tip would have reflected that. i still try to tip if service is poor as long as the person is not outright rude. i understand this is how these people make a living and because they have a bad day at work doesnt mean they shouldnt be paid. i know if i had not gotten paid everytime i had a bad day at work i would be picking up aluminum cans right now!:)
 

babs7262

Banned User
Joined
Oct 9, 2006
Location
PA
I didnt even know you were suppose to tip the person that gives you money on the floor. I guess because I never won enough to be paid on the floor LOL.
I also didnt know people tipped the cage people? How come? Do you tip at the horse track too? I never knew that. I did win $1000 one time in Vegas but it came out as a ticket. I gave this old man next to me a $20 I had in my pocket because I felt the need to celebrate with someone and I was alone lol
The time I won $650 at LetitRide, I gave the dealer $25 chip. I had to ask someone and the person next to me said "that sounds right, you gotta be careful who you ask, they could tell you more if their greedy" LOL..I must of asked an honest person

There was only ONE time I said something. There were a huge group of French people in for 3 days at an upscale hotel I worked at. From what I here it is customary for the Eurpeans to get paid more but they dont get tipped. Now, the first day they came in I got Zero tip and there were atleast 5 table of them. I worked for free that morning. I went home ( I was living with my brother at the time) I told him and he is a well traveled businessman and told me that they know our customs and I should remind them nicely. He said "Most" European businessmen that travel know but pretend (his words not mine, dont get mad at me). The next morning, same thing. I went up to one of them and just said "Was my service satisfactory sir?" He said "yes, you were great, why is there a problem?" I said "well, I just wanted to make you aware that in America the servers depend on tips for their pay and I worked very hard the last 2 days" I also said "I feel awkard telling you this but feel you need to know" He felt real bad and rounded everyone up and said to them "You need to this poor girl, shes been working for free the last 2 days" LOL...they all apologized and tipped me nicely and did the 3rd day as well. My brother still feels they knew because they werent tourists . I dont know and Im not judging because I have never been to Europe.
 

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