Tipping a dealer on Live dealer Playtech Casino

uungy

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I have seen these boxes, however I have just seen posted by a company running some of these playtech casinos stating
Revenue is earned in three ways: facility fees, tips and royalties.
and...
Any tips given by the customers to the dealers are generally divided equally between the Group and the licensee.
NEVER tip an online dealer, as you are just giving it as a gift to the casino

More importantly I think this is wrong for the casino to do!

Any thoughts?
 

LaHutti

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That's outrageous !:mad:
I feel sorry for the poor chicks on there, as it is, and they're not even getting the tips ?
Not a cent from me...ever!
 

lauram

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I know at the land casinos here in city if its a table tip it goes into a general box that the dealers split up at the end of the shifts. The same as if you played slots and tipped the slot runner its suppose to go into a seperate box they split up also. Online by looks of it the casino gets the better part of it.
 

LaHutti

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I know at the land casinos here in city if its a table tip it goes into a general box that the dealers split up at the end of the shifts. The same as if you played slots and tipped the slot runner its suppose to go into a seperate box they split up also. Online by looks of it the casino gets the better part of it.

See that I would not have a problem with.
I know that waiters do that too here ... put all the tips in a box, and split them among all the waiters, but if the casino runs away with the tips, i find that borderline disgusting. :eek:
 

funky_seagull

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Is this for real?

Are there any people on this forum who are part of playtech that can confirm this?

When I tip a dealer I expect my money to go to the dealer not to the casino.

The dealers probably don't get paid a lot of money and work hard, and that is why I tip them. I don't want to give my money to the bloody casino who already has plenty.

If my tip is going to the casino, then the box should clearly say tip the casino.

What's worse is if the tip is going to the casino, then it is awful the dealer's have to say thankyou for your tip when they're not even getting it.

If this is true it is despicable and makes me feel very sad and angry...:mad:

I am so sick of cons and exploitations, making us players look stupid, its evil, nasty and out of order.

I hope the 3 ghosts of christmas visit these bloody hard hearted scrouges...
 

Pam7122

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When i worked in a casino tips were generally split amongst all the dealers. If indeed the dealers are getting nothing from the tips at online casinos thats pretty outrageous :(
 

Pam7122

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Man that sucks. When I tip someone for good service in a hotel for example I dont expect the hotel group to gobble half of it up. This is an example of casino profiteering at its most ugly - thanks for the heads up
 

funky_seagull

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That is minging... the whole box in the corner is very misleading, decieving - I think I will make this information known to other players at the table, by pasting that link in the chatbox, and exposing the whole thing, they shouldn't be allowed to get away with this. I suspect I am going to end up being barred from a lot of casinos now - oh well...
 

Casinomeister

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Is this for real?

Are there any people on this forum who are part of playtech that can confirm this?
I've actually visited these dealer rooms in the Philippines, and I was impressed that players could tip the dealers. No one said anything that the girls didn't receive any of it. I can check though.
 

funky_seagull

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Thanks, that would be good.

I think I will wait and see what you can find out about the tips before I embark on a crazy quest to let others know about it, as I don't want to stop dealers losing a source of income...

It may seem like a small thing to get worked up about, but I really find this narks me...
 

uungy

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I've actually visited these dealer rooms in the Philippines, and I was impressed that players could tip the dealers. No one said anything that the girls didn't receive any of it. I can check though.
It says clearly
Any tips given by the customers to the dealers are generally divided equally between the Group and the licensee.
ie the dealers get a massive ZERO!
 

kakata

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friend of mine use to work as dealer on a "well known" cruise ship.
He told me once not to tip dealers cause what they get is
ZIPPO ZERO NOTHING NADA NIX RIEN NIENTE :oops::eek:
 

funky_seagull

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I spoke to one of the live dealers today whilst playing live roulette and will copy and paste the conversation below, will omit the dealer's name for dpa reasons:

*********************************************************

Dealer: Hello there Players, Good luck with your bets. ;

Dealer: Players, Thanks again for your tips...

funky1: where do the tips go, do the dealers get them?

Dealer: Yes.

funky1: thanks for the info, just wanted to check that the tips were actually going to the dealers and not the casino...

funky1: (-:

Dealer: You're Welcome... 0

Dealer: Goodluck with your bets.

Dealer: Thank you for your tips, Players..


*****************************************************

Looks like all is cool, and the dealers get the money :)
 
Last edited:

uungy

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Interesting, but the source I quoted was from a company that actually sell the licenses, which is obviously going to say where any company willl benefit.

Also all the chats are looked on by the pitboss, and obviously they wouldnt say anything else, as they could lose their job!
 

Tom Hall

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Hi Guys,

I have read the attached thread which has been pointed out to me today. I would like to confirm that tips make up part of the dealers compensation, so they do receive a % of the tips. Some also goes back to the online casinos. This is certainly not uncommon, i.e. that tips are shared between staff and "house". They certainly don't get it all and I don't believe anybody has ever made that claim. I would also say it is extremely rare in the casino industry that a dealer (or group of dealers) would get 100% of the tips given by punters. In nearly all land based gaming establishments (certainly in Asia), tips are either kept entirely by the operator, or shared out down the line between operator and dealers. Wherever Pam worked, she was very, very lucky!!

I would add that our dealers are very well paid by market comparison in the Philippines and it is a very sought after position based on the number of job applications we get for each vacancy!!

The statements made above are my personal comments and do not form or consitute an official statement of either Playtech Software Limited or AsianLogic Limited.

All the best

Tom Hall
 

uungy

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Thanks for clearing it up a little. However it does say
Any tips given by the customers to the dealers are generally divided equally between the Group and the licensee
it has no mention of the dealer there, which implies the dealer gets a 0%
 

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