Tied to a chip

Luciferssidekick

Newbie member
Joined
Oct 10, 2019
Location
Michigan
Yes, I'm a very new player.

I got a $50 Xmas chip from Casinomax. Played it down to about $20, deposited another $35 a few weeks later.

Started winning a little ($210). Wow, I said to myself,I better check out. Wanted $200.

Nope. Contacted support. Something about Tied to a chip, blah,blah,blah. Had to reset my account. Balance now $0.

I'm starting to wonder about theses online slots.
 

sufferinsilence

Senior Member
MM
Joined
Dec 13, 2017
Location
Belgium
What you should've done is played out the free chip first, if you didn't manage the wager it should cancel itself or you can cancel it/ask support to cancel it, and then deposit your own cash. Like dio said if you have an active bonus the money you deposit is going to tie into that bonus and wagering.
 
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