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Thrills and Superlenny .

Discussion in 'Online Casinos' started by miksaxxx, Jul 25, 2015.

    Jul 25, 2015
  1. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland
    Advice.

    Hi .

    How i can close my account from those sites without affecting to my other everymatrix accounts? ?

    Cs coulnd answer this.
     
  2. Jul 25, 2015
  3. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Why would you close the accounts? Just leave them dormant, you can then always return when you feel like.

    Other than that a cool-off period might be the right choice as it is limited to XXX months. Just don't do a SE.

    Last option, PM Erik and ask him to have them closed.
     
    3 people like this.
  4. Jul 25, 2015
  5. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland
    1. Comed couple things personally with me and casino brand manager Simon in may and my account has been monitored from my VIP coordinator ( and only my VIP coordinator can add manually to my account something ) . Simon promised that my account is hole time monitored. havent get any contact from my Vip coordinator after that. I have tryed 3 weeks ago. She sayed : must ask everything from Simon.

    2. They coulnd answer would it affect to other sites, if they close those.

    3. Erik is one choise.

    So basically , I play where it dont go kinder garden way ..
     
    Last edited: Jul 25, 2015
  6. Jul 25, 2015
  7. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Thrills is U.K Licence states
    kaboo.com (open soon)
    SuperLenny.com
    Thrills.com


    You may be in luck and not aloud to play just them sites, But there has been a lot of talk in recent times and no one really does no the full story on this and S'E,

    Like Harry pointed out try and not to exclude from sites as its a bit of a grey area at the moment,
     
    2 people like this.
  8. Jul 25, 2015
  9. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    One piece of advice to all....

    Regardless of site/ history / problems / poor service / being totally pissed off to the max etc etc etc

    NEVER close an account, numerous reasons but mainly as there is no benefit to the player and closure can 'snowball' into a whole host of issues.

    EM alone has created numerous threads over account closures and loss of winnings.

    Only exception is for the hardened problem gamblers in which case you should close then ALL!
     
    4 people like this.
  10. Jul 25, 2015
  11. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland

    Sorry, was editing my post.

    Yes , i have read this everymatrix problem . That is the reason why , i am worried from closing these sites.
     
    1 person likes this.
  12. Jul 25, 2015
  13. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    I don't exactly know what the problem is, but if you don't want to play there anymore, just opt out of their promotions and newsletters, that shouldn't influence anything in regards to other EveryMatrix sites, and that could be good enough?

    Or you could say why you would want to close these accounts, as they seem to be very good Casino's..
    Also, when support is unable to answer such a question, the best thing to do is indeed contact Erik or Bruno, they are great guys and will sort things out for you somehow, i bet.
     
  14. Jul 25, 2015
  15. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland

    Ok, I must try that one. .

    For saying . Tell which other casinos but personally note to VIP account. That only one person is handling his account, not anyone else. ? And she dont get touch in 2.5 months

    My betitgroup bankroll can go other casinos. Usually 1-2 k deposits in week.
     
  16. Jul 25, 2015
  17. incrediblestuff

    incrediblestuff SearchingForTheHolyGrail! CAG webmeister

    Occupation:
    Currently: Self employed, Previously: Manager
    Location:
    Mostly the Netherlands
    Well, like i said, if your unhappy with the above, then i could suggest my usual list: CasinoLuck and NextCasino, Redbet, Unibet/Maria, Guts, and of course 32Red, but i assume you already have accounts at each ^.^

    There's also 3Dice, although high variance but with those deposit averages you may enter the silver tier of their loyalty program quite fast, which would make it a lot more interesting (really good loyalty matchups with low wr etc.)

    And if your willing to go "unaccredited" i really enjoyed my time in HelloCasino so far, and i am myself keen on trying out Betspin pretty soon. So much choice, such little monies!! :p
     
  18. Jul 25, 2015
  19. miksaxxx

    miksaxxx Senior Member

    Occupation:
    Computer related
    Location:
    Finland
    All good Casino's ;)

    Have forgotten couple one which you butted in here.

    Guts , I cant forgot. And casinoluck and NextCasino have been good ones.
     
  20. Jul 25, 2015
  21. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom
    Yep, I done a recent boo boo and closed an an account under Everymatrix. I only excluded as I don't like leaving accounts open which have my banking details saved on them and every once in a while, I'll streamline which casino's I play with and perhaps 6 months down the line will have a shuffle round again and return.

    Thrills and Superlenny are great sites and are pleasing to play there, but after trying Casino Cruise, depositing there and then being told my account is being closed as I had excluded on another Everymatrix site (not for gambling issues and was not told which site), it sort of forced me to exclude at Thrills and Superlenny to save any problems. :(

    Yes, excluding does open a can of worms, even after the period has lapsed as I have unfortunately found out via Cassava sites. Likewise it is a pain closing your account as it stops (I presume) you from returning.

    Personal choice for me as I am always worried about open casino accounts with my bank details on them and which I am not monitoring as I have decided to try somewhere else (more than likely just following certain games/preferences). It is a shame that excluding for 6 months is interpreted as 'you have a gambling problem' and restricts what you can do elsewhere.
     
    1 person likes this.
  22. Jul 25, 2015
  23. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    do you keep going to a restaurant when you hate their food? or you need to close the restaurant in order for you to stop eating there?
     
    2 people like this.
  24. Jul 26, 2015
  25. RichyJ75

    RichyJ75 Silly Member PABnonaccred

    Occupation:
    Dogsbody and personal servant to my kids
    Location:
    United Kingdom

    If I eat a lot of burgers and open a tab at McDonalds for 6 months, then have a preference for pizza and jump over to Pizza Hut, I would like to know my burger account would not be abused while I am munching on pizza! 6 months may pass and my pizza belly may decide burgers should be tried again, so hopefully I wouldn't need to convince McDonalds to take me back coz I have eating issues!!!

    :D
     
    1 person likes this.
  26. Jul 26, 2015
  27. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    If you can get a tab at either mcdonalds or a casino, and you are not very famous/wealthy/ or the owner, and if you would close your account/tab.... you should get institutionalised.
     
  28. Jul 27, 2015
  29. Perez777

    Perez777 Experienced Member

    Occupation:
    Online poker player
    Location:
    Russia,Yaroslavl
    wtf... Why I can't enter in my Thrills-account? Why Russia restirect jurisdiction?
     
  30. Jul 27, 2015
  31. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK
    I opened an account the other day and the site was awful and ruined a good stream on twitch, I asked cs if they close without self excluding and this was the response I got


    Erik (10:53:45): HI Phil!
    Erik (10:53:50): How may I help you today?
    Phil (10:53:54): Hi Eric
    Phil (10:54:19): is there a close account option on here that does NOT require self exclusion?
    Erik (10:54:51): Well, it does not really make difference. If you self-exclude for a certain time you can still reopen your account.

    I pm'd the rep on here but he took days to confirm nothing of any consolation, he just did the same as the CS and kept repeating himself as if he didn't speak the mother tongue, frightening to say the least!

    Funny thing was they have the same name so I'll be avoiding this place like the plague now as if CS don't know the rules of gambling then what do you expect if anything went wrong?!

    I think I was asked whats the big deal, self exclusion is kinda the same as closing, I mean it was incompetence on a massive scale and i was asked "don't you believe me" as if the rep was god lol

    I'll be recommending this place as much as I recommend holidays to Syria :thumbsup:
     
    1 person likes this.
  32. Jul 27, 2015
  33. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Same here, this is the answer from support:
     
  34. Jul 27, 2015
  35. babyjoker

    babyjoker Senior Member mm3

    Occupation:
    IT
    Location:
    UK
    Wat the hell are you saying lol

    Always a load of angry nonsense when I see that ugly fish picture, other people have opinions you know.
     
  36. Jul 27, 2015
  37. Perez777

    Perez777 Experienced Member

    Occupation:
    Online poker player
    Location:
    Russia,Yaroslavl
    One of the best casinos. It wouldn't be desirable that my country would be excluded
     
  38. Jul 27, 2015
  39. hedgehok

    hedgehok Senior Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    I am actually impressed by his biceps :eek2:
     

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