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Thrills and Microgaming

Discussion in 'Online Casinos' started by kidgloves, Oct 27, 2015.

    Oct 27, 2015
  1. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester
    Thrills has been posting the message that Microgaming has been experiencing technical issues on their site recently. As such, the MG portfolio of games has been removed.
    It seems MG games are running fine everywhere else, so I'm puzzled as to what their problem is - more like the problem is with Thrills, not MG.
    More annoyingly, they have some promo's that attract me at the moment, regarding earning superspins for biggish deposits, my kind of thing but their timing could hardly be worse given there is no MG catalogue of games to choose from for wagering. There is no way I'd want to purely play Netent for the entire duration of the wagering.
    It's really poor timing, given the nature of their promo's during the last 48 hours. More disappointingly, I see the problem hasn't been resolved, 24hrs later upon logging in today. They've certainly lost a hefty chunk of deposits from me because of this problem, I wonder how much it has cost them overall.
     
    Last edited: Oct 27, 2015
  2. Oct 27, 2015
  3. wobble33

    wobble33 Senior Member

    Occupation:
    x
    Location:
    uk
    Its not just thrills, casino luck, next casino play hippo etc are having the same problems with microgaming in my account..
     
  4. Oct 27, 2015
  5. kidgloves

    kidgloves Experienced Member

    Occupation:
    Teacher
    Location:
    Leicester
    Ok, must be certain servers then? Videoslots and Guts MG is fine.
     
  6. Oct 27, 2015
  7. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    its been like that at every EM casino for atleast 5 days, when i asked Superlenny live chat they just told me the same s***, clear cookie and all that so its obviously not a single person problem

    EM really need to sort their S***
     
  8. Oct 27, 2015
  9. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    According to Erik Superlenny aren't an EM casino - different license....:rolleyes:
     
    1 person likes this.
  10. Oct 27, 2015
  11. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    They still get their games through EM. They just have everything else by themselves.
    That's common practise if you check which casinos are using EM, nothing else though.
     
    1 person likes this.
  12. Oct 27, 2015
  13. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    .

    Yeah what Tirilej said.

    Thrills is using EM's game engine, but they operate under their own Betit gaming license.
     
  14. Oct 27, 2015
  15. asadzareef89

    asadzareef89 Meister Member MM

    Occupation:
    Admin Asst
    Location:
    United Kingdom
    If you check their uk gambling license on ukgc website they share it with other EM casinos, so maybe they handle their own payments and support but their gaming services are from EM

    If u wanna check it, just click the Gambling commission logo on their site
     
  16. Oct 27, 2015
  17. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -

    It is my understanding that SuperLenny's casino section is operating under Betit's own UK license.

    Only SuperLenny's sports section is operating under EM's UK license.
     
    1 person likes this.
  18. Oct 28, 2015
  19. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    What a tangled web they weave....
     
  20. Oct 28, 2015
  21. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    That's great info as I usually deposit first before checking if games work or not lol otherwise it's a waste of my deposit if I can't play the games I like.

    Ok so to be safe I just go to guts or video slots :cool:
     
  22. Oct 28, 2015
  23. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    SL & the other few sites have their own operation but need to get there games from some where, Unfortunately its EM they have there engine running from, But yet again EveryMatrix is misfiring as usual, Are they ever going to get there arss in gear?

    I wonder how much they are actually losing, Deposits wize? Its been going on for toooo long
     
  24. Oct 28, 2015
  25. Erik

    Erik I-Gaming Industry Representative

    Occupation:
    Affiliate Director
    Location:
    Tel Aviv
    On their way back

    Hi All

    Sorry for the problems but we are working full speed to have the MG games back on all our brands as soon as possible.

    Best Regards
    Erik
     
  26. Oct 28, 2015
  27. Erik

    Erik I-Gaming Industry Representative

    Occupation:
    Affiliate Director
    Location:
    Tel Aviv
    Up and running

    Hi Guys

    All should be sorted and we are up and running.

    Regards
    Erik
     

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