Question This weekend at Videoslots and Raw Igaming - issues

hubbadubbadingdong

Newbie member
Joined
Feb 4, 2022
Location
vancouver
So merrily playing along at Video Slots for the big free spins weekend; just one weird thing

The new (new to me at least ) game provide rRaw; with some cool slots

Anyone else unable to play the free spins they win ? I have place a call with support but condsiding how many thousands of free spins you would think when I mention it to support all would be having an issue

Or I do it’s just me - any ideas if I can fix this I get the following error message

“ RECOVERABLE ERROR
UNABLE TO FIND A SUITABLE MATCH FOR THE
PROMOTION TOTAL BET”
?????

@Team.Videoslots chime in as well
 

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Award winning Videoslots is reviewed by Casinomeister

hubbadubbadingdong

Newbie member
Joined
Feb 4, 2022
Location
vancouver
@Team.Videoslots

You fixed the being able to spin a solid 12 hours ago - Great

But the spins I won and could not play due to the initial issue what the roadblock in crediting these to my account ?????
 

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spoo42

Meister Member
Joined
Nov 24, 2017
Location
Earth
The spins i had on wheel of rock (from friday night) and the chaos game from yesterday , mostly worked fine - there were a few instances where i opened a reward and it didnt come up with anything, and i had to reload the game once or twice, but otherwise they worked fine for me.
 

Lemon

🍋🍋🍋🍋🍋
Joined
Mar 14, 2017
Location
UK / Switzerland
Anyone else getting 'FATAL ERROR - Please reload the game' when trying to redeem Fortune Teller's Charm 6 rewards from the weekend? Game seems stuck somewhere.
 

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