This is what really gets my goat !!

Just received this:

Old / Expired Link

It clearly says goto casino and enjoy 32 free spins on lord of the rings no * to indicate there are conditions but yes folks there are conditions. I though 32 red should know better.

(sorry I don't have word so cannot copy screen print onto here)

Just received this one myself, and I just gave them a good wrap but 32Reds free-spin promotions have never been much anyway.

To qualify for your free games, simply deposit £32 or more, and wager a minimum of £320 between 00:01 (UK Time) on Thursday 18th November and 23:59 on Sunday 21st November and automatically receive 32 free games on The Lord of the Rings Slot on Monday 22nd November - it's that simple!

TERMS AND CONDITIONS[HIDE TERMS]
The free games giveaway promotion is only open to real money players invited by email.

The promotion runs from 00:01 (UK Time) on Thursday 18th November to 23:59 on Sunday 21st November. Only sessions that start and finish during these times will be counted.

To qualify, players must deposit a minimum of 32 units of account currency and wager a minimum of 320 units of account currency during the promotional period.

The free games awarded will be 32 games at the maximum 30 paylines, 1 coin per line at 0.01 coin size.

Free games will be credited automatically before 15:00 (UK Time) on Monday 22nd November and will expire at 23:59 on Friday 30th November.

Winnings from free games will be credited to a players bonus balance and subject to 30x playthrough before being withdrawn. Click here for details. Club Rouge players click here.

This promotion is restricted to one player per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
The casino may, at their sole discretion, limit the eligibility of customers to participate in this promotion, for any reason whatsoever without notice to the end users. No correspondence will be entered into. 32Red's decision will be considered final in the event of a dispute.

The casino reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.
Last updated: 17th November 2010, 17:50 GMT


Notice the red term :p this slot has 243 ways to win. You have to wager $320 to gain $9.60 in free spins.

Cheers
Matt
 
I really dont see an issue here. Because you see 5.5 million do you automatically think its 5.5 Geesh guys Even if it could have been worded better the casino does assume we thr players have a bit of common sense.

What I have noticed about the forum recently is a bit of "piling on" Tghis yes me too look what happened

The red arrow was used to highlight the second paragraph......NOT 5.5million. Perhaps I should have moved it up 1.5millimeters to reduce confusion....my bad. :oops:

I agree, nothing new here, on a free chip. Almost all casinos have a max withdrawal on them and terms about progessives on all platforms. If you are familiar at one casino you best believe all others are 99.9% alike in these terms on freebies. I, too got it and spent it like it was funny money cause that is what it is IMO.

One other thing...they did post it IN YOUR FACE where you can look and see just what is allowed...so they get kudo's for that. They were not hiding anything, they just didn't think when writing the ad. That to me is just a small "oops" that you get all the time with these casinos and offers...

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Silcnlayc, perhaps I’m getting over sensitive in my old age, however, I found that highlighted “IN YOUR FACE” comment offensive.
I also totally disagree.
The letter suggests to go to the promotions section of the website to check for details.......of the tons of great promotions and giveaways in November.
I wasn’t concerned about any other November giveaways....just the FREE $25 on offer that I could win a progressive with if I so choose to play one. I was not prompted to check any T/C for this.

As for the "fine print" it was right there on the page where you must claim the bonus....so how can you say it was "hidden in fine print" ?? They screwed up, yes, and so do many other well known casinos....and as I said before...it was "In your face" terms you could not miss even if you were a newbie....and that is where the "live chat" function comes in handy...we all know if you are not sure you need to ask...even newbies who should be burning up the "live chat" function should know to ask...

I mean...if we put every casino that screwed up a promo at least once, in a pile of rogues, you would have no casinos left to choose from...I could list just as anyone else can how many "accredited" casinos flubbed up a promo or two before..and this is why you should AVOID all freebies and bonuses...or use the free chips like fun money if you choose to claim it.. JMO...

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I didn’t have to go to any page to claim this bonus. The instructions are clearly stated on the letter.
Log on...
Select Cashier... go to Redeem Coupon and enter the Coupon bonus code from the check field below...
Sorry....no fine print was ever in my face. I would have had to go digging.

The point of this thread (that I very bravely posted) was to highlight the blatant ....(as jelsmith so rightly put it), eff up.
As I very rarely claim any bonus that has a max withdraw, I was intrigued by the second paragraph. A more unseasoned punter would have run with it I’m sure.
That’s what made me angry. The thought of an unsuspecting actually winning a progressive on this freebee. How tragic would that be.
I did play it out seen as I claimed it and treated it as fun mode too after seeing the max withdraw.
 
jubbluckSelect Cashier... go to Redeem Coupon and enter the Coupon bonus code from the check field below...
Sorry....no fine print was ever in my face. I would have had to go digging.
I claimed it too...so if you claimed it at the same place I did, it shows up on this same location....THE CASHIER's page. This is why I said.."in your face" because you had to have seen it , because it was "RIGHT THERE" once the bonus was credited to you...all the additional T&C's and games that were allowed/disallowed were "RIGHT THERE". You could not miss it because it "loads" and is sitting "RIGHT THERE , before you exit and then you exit it.

Originally Posted by silcnlayc
As for the "fine print" it was right there on the page where you must claim the bonus....so how can you say it was "hidden in fine print" ?? They screwed up, yes, and so do many other well known casinos....and as I said before...it was "In your face" terms you could not miss even if you were a newbie....and that is where the "live chat" function comes in handy...we all know if you are not sure you need to ask...even newbies who should be burning up the "live chat" function should know to ask...

I mean...if we put every casino that screwed up a promo at least once, in a pile of rogues, you would have no casinos left to choose from...I could list just as anyone else can how many "accredited" casinos flubbed up a promo or two before..and this is why you should AVOID all freebies and bonuses...or use the free chips like fun money if you choose to claim it.. JMO...

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I didn’t have to go to any page to claim this bonus. The instructions are clearly stated on the letter.
Log on...
Select Cashier... go to Redeem Coupon and enter the Coupon bonus code from the check field below...Sorry....no fine print was ever in my face. I would have had to go digging.
Um, no....you wouldn't have to go dig..so where you said you claimed your bonus is the same pace I am talking about, it is called "a page" since it loads ...a cashier's page with tabs on the top...etc etc....
Jubbluck: I was not prompted to check any T/C for this.
You also are no longer a "newbie" that doesn't know any better...to claim you were not "prompted' to check any other T&C's is not a very good reason for failure to do due diligence and not read what was "RIGHT THERE" when your bonus was loaded, so was the bonus terms...

Jubbluck: (that I very bravely posted)
um...huh??? You were not going into a fierce battle...you posted , others replied......???? Is that not what this forum is for???? If you wanted no opinions or replies...why post and if you take "offence" of terminolgy that is meant in general...you really must get better in touch with yourself because not everything pertains to oneself but to the discussion ......

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:rolleyes: - OMG - which is why I attached the terms in the first place. Yes the ones that pops up AFTER you have to claim. The ones that say you’re stuck with $25 to spend on the new games (or not)... OR win a fabulous progressive jackpot minus the sayyyyy $1 599 875. :thumbsup:

This is the point I'm trying to get across.

Well done kauphy. :D
 

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