This is what really gets my goat !!

jubbluck

Dormant account
Joined
Nov 15, 2008
Location
far far away
Received this snail mail from Jackpot Capitol today.

Even though the $25 free bonus is appreciated, I find the wording very deceptive. :confused:

I'll attach the terms also - which of course you can't see until after taking up the offer :mad:
 

jubbluck

Dormant account
Joined
Nov 15, 2008
Location
far far away
The fact that some poor bloke / lady, who is not up to speed with the likes of this forum, and therefore all the tricks of the trade some casino's pull - goes ahead and tries their luck on one of the suggested progressives AND WINS......only to be told TO BAD SO SAD - only $125 bucks for you grrrrrrrrrrrrrrrrrrrrrrrrrrrrr
 

RUSTYROO

Dormant account
Joined
Oct 9, 2007
Location
Australia
I also got the same snail mail the other day but mine was for $10 free to 'try the new games'...
What i found funny was when i claimed it, i went through and checked what games i could play on it and the new game 'Lucky Tiger' wasn't even on the included slots list. :eek:
So if i played that game and made wagering, would it then be voided i wonder?:confused:
 

cheetahwind

Senior Member
Joined
Aug 16, 2009
Location
Iowa
Yeah it would have voided it, just because the bonus counter dissipated after I played it for a while.
Not to derail totally, but I got a similar mailing from intertops, but it was all in german. Luckily I understood free money and match bonus, but the rest was a bit unreadable. LOL
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
Deceptive and False Advertising.

What does the Jackpot Capital Rep have to say about this? Misprint:rolleyes:?
 

jelsmith

Zombicidal Maniac
PABnononaccred
Joined
Sep 16, 2008
Location
nashville tn
:rolleyes::rolleyes::rolleyes::rolleyes::rolleyes::rolleyes:

Thats a REALLY BIG eff up....a seasoned player would know they cant play a progressive but a newbie may not.
 

Stovetopp

Senior Member
MM
Joined
Jul 11, 2008
Location
On the Beach
I really dont see an issue here. Because you see 5.5 million do you automatically think its 5.5 Geesh guys Even if it could have been worded better the casino does assume we thr players have a bit of common sense.

What I have noticed about the forum recently is a bit of "piling on" Tghis yes me too look what happened
 

silcnlayc

Just one more spin pleez!
PABaccred
PABnonaccred
Joined
Sep 20, 2005
Location
Left Hungary
Stovetopp I really dont see an issue here. Because you see 5.5 million do you automatically think its 5.5 Geesh guys Even if it could have been worded better the casino does assume we thr players have a bit of common sense.
I agree, nothing new here, on a free chip. Almost all casinos have a max withdrawal on them and terms about progessives on all platforms. If you are familiar at one casino you best believe all others are 99.9% alike in these terms on freebies. I, too got it and spent it like it was funny money cause that is what it is IMO.

One other thing...they did post it IN YOUR FACE where you can look and see just what is allowed...so they get kudo's for that. They were not hiding anything, they just didn't think when writing the ad. That to me is just a small "oops" that you get all the time with these casinos and offers...

.
 

rockycatt

meistercatt
Joined
Oct 26, 2008
Location
Boston
if you hit a progresive do you think that they can keep it sence it was there funding money with terms attached ?
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
Stovetopp;396273[B said:
I really dont see an issue here. Because you see 5.5 million do you automatically think its 5.5 Geesh guys Even if it could have been worded better the casino does assume we thr players have a bit of common sense.

What I have noticed about the forum recently is a bit of "piling on" Tghis yes me too look what happened

I agree, nothing new here, on a free chip. Almost all casinos have a max withdrawal on them and terms about progessives on all platforms. If you are familiar at one casino you best believe all others are 99.9% alike in these terms on freebies. I, too got it and spent it like it was funny money cause that is what it is IMO.

One other thing...they did post it IN YOUR FACE where you can look and see just what is allowed...so they get kudo's for that. They were not hiding anything, they just didn't think when writing the ad. That to me is just a small "oops" that you get all the time with these casinos and offers...

.

I totally disagree. This is a deceptive marketing scheme for the free chip.
Please bear in mind that all out there are NOT seasoned gamblers and aware of the fine print casinos list in their T&C's.

I would be VERY interested to see if somebody won a progressive on a free chip and has this letter in their possession. The Letter IMPO would be enough to fight for full payment.

...'$25 to try out our NEW GAMES ....... or use your FREE BONUS to win the Biggest progressive Jackpots available'? This doesn't seem like a typo to me... :lolup:

As Nifty suggested, if a Casino is so adamant with their T&C's surely someone would have proof read this.

Nate
 

silcnlayc

Just one more spin pleez!
PABaccred
PABnonaccred
Joined
Sep 20, 2005
Location
Left Hungary
Nate: ..I totally disagree. This is a deceptive marketing scheme for the free chip.
Please bear in mind that all out there are NOT seasoned gamblers and aware of the fine print casinos list in their T&C's.
.'$25 to try out our NEW GAMES ....... or use your FREE BONUS to win the Biggest progressive Jackpots available'? This doesn't seem like a typo to me...
As for the "fine print" it was right there on the page where you must claim the bonus....so how can you say it was "hidden in fine print" ?? They screwed up, yes, and so do many other well known casinos....and as I said before...it was "In your face" terms you could not miss even if you were a newbie....and that is where the "live chat" function comes in handy...we all know if you are not sure you need to ask...even newbies who should be burning up the "live chat" function should know to ask...

I mean...if we put every casino that screwed up a promo at least once, in a pile of rogues, you would have no casinos left to choose from...I could list just as anyone else can how many "accredited" casinos flubbed up a promo or two before..and this is why you should AVOID all freebies and bonuses...or use the free chips like fun money if you choose to claim it.. JMO...

.
 

Nate

Paleo Meister (means really, really old)
webmeister
CAG
Joined
Feb 14, 2007
Location
Cyberspace
I really do not see the need to argue over this... IMPO, it was a misleading marketing ploy... Funds are confiscated when the player makes a mistake. We have seen this over and over again - Its up to the player to read the T&C's - Casinos do not make exceptions, Rules are Rules

When a Casino messes up and something is clearly misleading and highlighted people spring to their defence? :thumbsup:

The question is... how many people received this and will they honor their statement? Im almost certain, the rep will come on and say it was a mistake... Like they always do when they spam your inbox deliberately, and mail you after you asked to be taken off the list and reopen accounts after users cite a gambling problem.. yep, it WAS a mistake :rolleyes:

Nate
 

kauphy

Meister Member
Joined
Feb 23, 2007
Location
az
i got 50$ and made it thought the wr and cashed out 250 but was the beinning of the weekend got bored and played it off but was fun anyway.

thanks jc
 

jelsmith

Zombicidal Maniac
PABnononaccred
Joined
Sep 16, 2008
Location
nashville tn
I really do not see the need to argue over this... IMPO, it was a misleading marketing ploy... Funds are confiscated when the player makes a mistake. We have seen this over and over again - Its up to the player to read the T&C's - Casinos do not make exceptions, Rules are Rules

When a Casino messes up and something is clearly misleading and highlighted people spring to their defence? :thumbsup:
The question is... how many people received this and will they honor their statement? Im almost certain, the rep will come on and say it was a mistake... Like they always do when they spam your inbox deliberately, and mail you after you asked to be taken off the list and reopen accounts after users cite a gambling problem.. yep, it WAS a mistake :rolleyes:

Nate

I totally agree with you.
 

secret2

irishbrit62
Joined
Nov 30, 2008
Location
New York, United States
Funny you should bring this up

I, too, queried the Tand C's for this coupon. Here is my chat:


info: Please wait for a site operator to respond.
info: You are now chatting with 'Kizzy'
Kizzy: Hello and welcome to our live chat service. How may I help you today?
irishbrit62: Hi Kizzy, I received a letter that gave me a coupon code 'GHPJQJ9U' Can I play Roaring Twenties Bingo with this code. I can't see it in the 'coupon details' section?
Kizzy: One moment please
irishbrit62: ok
Kizzy: These are the games that are excluded; Games Excluded From
Kizzy: Playthrough: Baccarat
Kizzy: Bingo
Kizzy: BlackJack
Kizzy: Caribbean Draw
Kizzy: Caribbean Hold'em
Kizzy: Caribbean Stud
Kizzy: Craps
Kizzy: Let Em Ride
Kizzy: MultiHand Video Poker
Kizzy: Perfect Pairs
Kizzy: Poker
Kizzy: Red Dog
Kizzy: Roulette
Kizzy: Sic Bo
Kizzy: Texas Hold'em Bonus Poker™
Kizzy: Tri-Card Poker
Kizzy: Vegas Three Card Rummy™
Kizzy: Video Poker
Kizzy: War
irishbrit62: As The Roaring Twenties is not even mentioned anywhere as it is new, I still don not know if it is not allowed. I guess all Bingo of any kind is not allowed?
irishbrit62: Although after looking further it loks like Bingo is included?
irishbrit62: Looking in the coupon details section is says 'Bingo games' is included. Is that correct?
irishbrit62: Kizzy, are you there?
Kizzy: One moment please
Kizzy: Wagering requirements for our deposit bonus coupons are 30 times the sum of the deposit plus the bonus, unless otherwise stated.
Kizzy: 9. The following games count towards fulfilling the wagering requirements for all bonuses (deposit and no-deposit): 7 Stud Poker, Bonus Bingo, European Slot Poker, Keno, Pai Gow Poker, Scratch Cards, and all Slots unless otherwise stated.
irishbrit62: Where does it mention 'Roaring Twnties Bingo' is what I need to know? You have not informed me if it is included. I need to know this as I do not want to void my bonus.
Kizzy: I can query the game in question for you
irishbrit62: Ok, thanks Kizzy. That would be helpful.
Kizzy: You are welcome
irishbrit62: Can you do this now, please? Or will this take time?
Kizzy: It will take time
Kizzy: You will get an e-mail response
irishbrit62: So, I won't play it then until I know.
irishbrit62: Ok, thanks Kizzy . Have a good one
Kizzy: You too
info: Your chat transcript will be sent to irishbrit62@yahoo.com at the end of your chat.


I never received the email.
 

jelsmith

Zombicidal Maniac
PABnononaccred
Joined
Sep 16, 2008
Location
nashville tn
wow thats was really helpful...:rolleyes: CS is mostly worthless at RTG IMO Ive never been able to successfully get them to do or tell me much of anything.
 
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