Thebes @ Top Game, where did it go?

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Okay, this morning I had played a little at Thebes, kept getting disconnected until I finally couldn't reconnect. Now the casino is not connecting and I can't even pull Thebes up on the internet. Anyone know of anything going on?

Just a bit concerned as I do have a pending withdrawal and money in my active account.
 

breakstone

Experienced Member
PABnonaccred
PABnononaccred2
Joined
Apr 24, 2006
Location
Australia
Good luck with the withdrawal. Its been over 3 weeks for me and still waiting.
Not happy.
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
I have withdrawn from them before, took about 2-3 weeks. I hope you get your money soon.
Are you able to access the casino?



Thanks to Vegetagirl for getting me the toll free phone number. I called and support did answer the phone, so that was a relief, but she said they have been doing updates and will hopefully the casino should be back up in a few hours.
 
Last edited:

breakstone

Experienced Member
PABnonaccred
PABnononaccred2
Joined
Apr 24, 2006
Location
Australia
Dear Player,
Our casino is experiencing technical issues that might take a few days to fix.
We are extremely sorry for any inconvenience that may have occured to you, and we are offering a full refund of your deposit if you'd like.
Please note, that your money is safe, and if you'd like to wait until our service is back online, there won't be any problem with your funds.


More excuses for delays in withdrawals. They only payout on a Monday, how convenient, if you miss this week, you have to wait another week just to get it approved
 

kakata

Banned User - hyper flamming
PABaccred
PABnonaccred
PABnoaccred
Joined
Dec 2, 2006
Location
miami fl
I have withdrawn from them before, took about 2-3 weeks. I hope you get your money soon.
Are you able to access the casino?



Thanks to Vegetagirl for getting me the toll free phone number. I called and support did answer the phone, so that was a relief, but she said they have been doing updates and will hopefully the casino should be back up in a few hours.



...and you went back again and re-deposit ???:eek:
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
...and you went back again and re-deposit ???:eek:

Well yes, I've never had a big problem with being paid in 2-3 weeks time, as long as I get paid. I haven't yet had a casino pay me in 24 hours, I have only ever experienced 1.5 to 3 weeks time in any cashouts I have had anywhere.
 

me_and_ed

Paleo Meister (means really, really old)
CAG
MM
Joined
Jun 2, 2006
Location
Vancouver
They are all up and running now. They said it was the second installment of their software upgrade.
 

kakata

Banned User - hyper flamming
PABaccred
PABnonaccred
PABnoaccred
Joined
Dec 2, 2006
Location
miami fl
Well yes, I've never had a big problem with being paid in 2-3 weeks time, as long as I get paid. I haven't yet had a casino pay me in 24 hours, I have only ever experienced 1.5 to 3 weeks time in any cashouts I have had anywhere.


...If you are happy with that time frame...its okay with me too my love:D
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Thank you Kakata ;)

Anyways, my thinking is that if I find a casino I can cashout from once in awhile, I don't mind waiting for it. Better than not being able to wait for a withdrawal at all, if you know what I mean ;)
 

weplant

Meister Member
Joined
Feb 17, 2010
Location
napa, ca
Thank you Kakata ;)

Anyways, my thinking is that if I find a casino I can cashout from once in awhile, I don't mind waiting for it. Better than not being able to wait for a withdrawal at all, if you know what I mean ;)

I totaly agree...I have cashed out from several top game casinos..Yes, it takes a long time to get paid, but always able to speak to someone,etc..And I have always received my money..Would I like to get paid quicker, of course, but it is better than never having a payout..

I just won a small bit at club player, we will see what happens with that...:p
 

jas2587

Ueber Meister
Joined
Apr 25, 2006
Location
FL
email recieved:

Dear Cindy


We are pleased to announce that The Top Game Platform has now completed the second and final stage of its infrastructural upgrade. Players should notice an immediate improvement in the playability of the platform. Reels spin faster, games load smoother, and the system is more stable than ever before.

We’ve completed our PCI certification, which means that our data security and payment processing integrity are the highest available anywhere. And as always, TST continues to monitor our games and payout ratios to ensure the fairest play online.

We hope too many players weren’t inconvenienced by our short downtime, but our improvements are complete, and the casino is back online. You can now log in to your account, deposit, and play the games as usual.

Feel the difference of the new and improved Top Game.

We look forward to seeing you on the gaming floor!



Best Regards,
The Thebes Casino Team
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Thanks Jas for that info. But I wonder if Treasures of the Pharoahs spins faster now, will have to check as it was the slowest slot they have.
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
Well yes, I've never had a big problem with being paid in 2-3 weeks time, as long as I get paid. I haven't yet had a casino pay me in 24 hours, I have only ever experienced 1.5 to 3 weeks time in any cashouts I have had anywhere.


Hi Mavin, I think the longest I had to wait for a withdrwal from 3Dice was 12 hours so there are casinos out there that do it in 24hours or less.
Most accredited RTG's pay in 48 hours. Casino Titan and Club World pay in 48hours bar any technical issues with Quicktender. Lock pays anywhere between 2 to 5 days depending. As for Rivals, Box 24 and Slotocash both pay in 24 hours.


The longest cashouts I have had to wait on is the Rivals and the most I have waited was 10 days. This is the reason why the Rivals are disapearing from my computer. IMHO there is no reason a casino should take longer than a week to pay a customer. I don't deposit at any Topgame casino's because of the delays. To me taking 2-3 weeks to pay smacks of rogue behaviour.
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
I totaly agree...I have cashed out from several top game casinos..Yes, it takes a long time to get paid, but always able to speak to someone,etc..And I have always received my money..Would I like to get paid quicker, of course, but it is better than never having a payout..

I just won a small bit at club player, we will see what happens with that...:p


Hi Webplant! Good luck in getting paid by Club Player. They do not pay and are in the CM rogue pit. Back in my newbie days I played there and cashed out and was never paid. If I was you I would stick to the accredited casinos because if you are lucku to win they will pay you!
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Hi Mavin, I think the longest I had to wait for a withdrwal from 3Dice was 12 hours so there are casinos out there that do it in 24hours or less.
Most accredited RTG's pay in 48 hours. Casino Titan and Club World pay in 48hours bar any technical issues with Quicktender. Lock pays anywhere between 2 to 5 days depending. As for Rivals, Box 24 and Slotocash both pay in 24 hours.


The longest cashouts I have had to wait on is the Rivals and the most I have waited was 10 days. This is the reason why the Rivals are disapearing from my computer. IMHO there is no reason a casino should take longer than a week to pay a customer. I don't deposit at any Topgame casino's because of the delays. To me taking 2-3 weeks to pay smacks of rogue behaviour.


Thank you Osulle for the info, but I have played all those you listed and have not had an opportunity for a cashout. This is my biggest issue and with the casinos I have personally chosen to play, as I stated it's because I do consistantly have cashouts.
However, the new US MG seems to have tightened up since they added the other games, so hope this won't be a trend.
But with TG, MG and such, I don't cashout everytime I play, but I do within a "reasonable" amount of sessions.

RTG, won't even go there anymore, for some of us it's just an exercise in futility.

Rival, they're okay and I may go back to them once in awhile, but not busting a gut getting there.

3Dice, I actually like this casino, but it freezes and crashes between every game change, everytime, so I uninstalled and have written it off.

So, what makes a Rogue in my mind? Having a casino that has things set where a player can't win, or win maybe 1 time in a year, to me that is rogue behavior. Also finding time and time again deposits going up in smoke in 10 minutes, rougish.

Having a casino where a player can win money in a reasonable amount of deposits, but have to wait for the withdrawal a bit longer than with some, I don't consider this rogue, just not keeping up with the times. If a withdrawal is not paid, then it becomes rogue.

So one can't think getting paid and not getting paid are both in the rogue catagory. If this were so, then there would be no differentiation in the good, the bad and the ugly.

Again, an individuals personal perception and choice.
 

weplant

Meister Member
Joined
Feb 17, 2010
Location
napa, ca
Thank you Osulle for the info, but I have played all written it off.

So, what makes a Rogue in my mind? Having a casino that has things set where a player can't win, or win maybe 1 time in a year, to me that is rogue behavior. Also finding time and time again deposits going up in smoke in 10 minutes, rougish.

Having a casino where a player can win money in a reasonable amount of deposits, but have to wait for the withdrawal a bit longer than with some, I don't consider this rogue, just not keeping up with the times. If a withdrawal is not paid, then it becomes rogue.

So one can't think getting paid and not getting paid are both in the rogue catagory. If this were so, then there would be no differentiation in the good, the bad and the ugly.

Again, an individuals personal perception and choice.

Ditto!...I too will wait for a payout, at least I am getting paid...Granted I have probobly been a little reckless with my casino choices, but so far I have gotten paid by everyone..Will let you know what happens with Club Player...:cool:
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
Ditto!...I too will wait for a payout, at least I am getting paid...Granted I have probobly been a little reckless with my casino choices, but so far I have gotten paid by everyone..Will let you know what happens with Club Player...:cool:


Hope your withdrawal comes through. I have not played at CP, other than a free chip some time back. I have stuck with just the 2 TG casinos, as I have not had any problems getting my money from them. I also liked Black Diamond until they changed software, say la vie!
But hey, who hasn't been reckless at one time or another. ;)
 

TheSpade

Dormant account
Joined
Jun 6, 2010
Location
Scotland
I have only ever experienced 1.5 to 3 weeks time in any cashouts I have had anywhere.

:eek:

Are you serious? I've played and cashed out at many many casinos and have never waited ever as long as 7 days let alone 1.5 - 3 weeks. I'm fairly sure that's not a normal payout time.
 

Mavin1

Dormant account
Joined
Jun 19, 2009
Location
Arizona
:eek:

Are you serious? I've played and cashed out at many many casinos and have never waited ever as long as 7 days let alone 1.5 - 3 weeks. I'm fairly sure that's not a normal payout time.


Yes, I'm totally serious, I only do wire transfers with any casino as the bank fees are much lower than wallet fees.
 
Top