The New Lucky Club

Dinahnana

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Hey I was just wondering if anybody tried accessing the new Lucky Club Casino today? I tried entering my old username and was told to create a new account. It keeps asking for the state the player is in. I have tried and it still doesn't take it. I was just wondering if anybody else had any problems? Maybe it doesnt take US players?
 
I just logged in normally with my details i had before. I redeemed a free 25$ no deposit bonus as well.

By the way, all menus, bars, some sounds, etc.. are same with RTG, but the slots are all new, wtf!

Nice looking lobby and sweet graphics at all slots. Can someone give us more info, what software is this? half rtg half uknown? :D
 
I just logged in normally with my details i had before. I redeemed a free 25$ no deposit bonus as well.

By the way, all menus, bars, some sounds, etc.. are same with RTG, but the slots are all new, wtf!

Nice looking lobby and sweet graphics at all slots. Can someone give us more info, what software is this? half rtg half uknown? :D
There are lots of other threads around the forum about this already.
It's basically an RTG "spin off".
If I were a cynic, I would say this new platform has been specifically set up as a USA alternative to RTG so that RTG can exit the USA market and hopefully be allowed back in if/when regulation ever comes. In other words - the same Microgaming tried to do with their "Level 11" branding.
Good job I'm not a cynic really! :p

KK
 
There are lots of other threads around the forum about this already.
It's basically an RTG "spin off".
If I were a cynic, I would say this new platform has been specifically set up as a USA alternative to RTG so that RTG can exit the USA market and hopefully be allowed back in if/when regulation ever comes. In other words - the same Microgaming tried to do with their "Level 11" branding.
Good job I'm not a cynic really! :p

KK

I'm a bit of a cynic myself, (hey I admit it):rolleyes:. I tried the software in play mode and I almost feel bad about peeing on the parade but to me, it's just new rtg games re-branded as new software. I suppose there are several reasons for the re-branding but off the top of my head, I can come up with a few, one is that they want to get away from the negative rep that RTG has and also for the reasons you mentioned.
 
Anyone else having problems on the registration page of lucky club? I have put in my details three times and when i press 'create' the casino freezes and becomes unresponsive, I have to go into my task manager to close the casino.Its getting annoying now!
 
Hey I was just wondering if anybody tried accessing the new Lucky Club Casino today? I tried entering my old username and was told to create a new account. It keeps asking for the state the player is in. I have tried and it still doesn't take it. I was just wondering if anybody else had any problems? Maybe it doesnt take US players?

Hi, I am having the same issues trying to sign up as a new player. I am sure it will be a simple fix.
 
Worked just fine for me this morning. Used my old player details and played for about 3 hrs. on a $25 free chip.

But I've got to agree with bb28, looks and feels like rebranded RTG games. Not finding the software 'New' at all. Actually seem like clones of the 'new' RTG games.
 
Hi anyone who received the 25$ no deposit code, who could be so friendly and send me code in an PM? As what i understand its the same code for all accounts. Reason is i have only received a 100% test drive emal from Lucky Club, but no no deposit chip :(

I have been told I can open new account trough a site,without getting any problems for duplicate accounts, as its new software anyway. But I just though i would try the code before opening a brand new account? :lolup:

Update : Nevermind i have registered new account, or old account a bit confused. But from what I understand they will give you freebie in account when you login with old login, or they send it in email. I even hear rumours they send it by snail mail, but only 10$ ;)
 
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One thing I noticed when I downloaded this one and Buzzluck, it comes up as RTG installer. So I am thinking RTG has to be apart of it somehow.

LH
 
One thing I noticed when I downloaded this one and Buzzluck, it comes up as RTG installer. So I am thinking RTG has to be apart of it somehow.

LH


Yes its supposed to be RTG's new software platform. So expect all RTG's to be upgraded to this within next many months.
And maybe old and new games melted together. Like it happened with Microgaming.
 
Yeah, I received the ND bonus (thanks Lucky Club) and played. It is refreshing to play anything but the original RTG games...and as KK said it may be a sign of changes to come...hopefully for the better.
 
Worked just fine for me this morning. Used my old player details and played for about 3 hrs. on a $25 free chip.

But I've got to agree with bb28, looks and feels like rebranded RTG games. Not finding the software 'New' at all. Actually seem like clones of the 'new' RTG games.
I tried using my old details but have no luck. I checked the website and it doesn't look like live chat is up yet which sucks. I don't know if I am just being picky but I would have thought they would have had live chat available, I tried emailing them but email was returned stating info@luckyclub.eu is an unknown address.
If a new customer can actually create an account but since when you enter the state it doesn't work. Not a good start in my opinion:( So far I am not impressed. You would have think that at least they could get the main details worked out before launching!
 
Osulle, live chat is working or at least on the casino I downloaded this morning. I have a copy of the chat I had with them this am regarding the free chip terms. Kicker is that the chat email came from 'support@jackpotcapital.com'. :D
 
Osulle, live chat is working or at least on the casino I downloaded this morning. I have a copy of the chat I had with them this am regarding the free chip terms. Kicker is that the chat email came from 'support@jackpotcapital.com'. :D
I didn't see a live chat on their website only skype and I don't have skype. I can't log into my account to avail of the livechat there since thats my whole problem. I have sent a PM so hopefully that will help!
 
Osulle, live chat is the 'thought' button way up at the top of the casino lobby page. There is an envelope, earphones and the next one is the live chat. I am doing this from memory so if I am wrong, sorry. Anyway, it's at the top of the page.
 
please the code for this free bonus?

You should not be asking for the code in the open forum. If you already have an account and have deposited before you should get the code. Otherwise, even if you can successfully claim the free chip your winnings might be voided because you werent invited to participate.
 
Ok, I used the $25 free chip, max cashout is 5x= $125.

But I am now in a catch 22

i can only cashout $125 max but my options for w/d are either a courier check or wire transfer. Both have a $30 fee and once I pay the $30 fee out of my allowed max of $125, I am below the allowable minimum for a Check which is $150 min. or Wire which is $100 min.

Chat doesn't know what to tell me to do............they are going to research it for me and send me an email. But they did acknowledge that since I had previously been verified by JPC/Lucky Club that I don't have to re-submit any documents for w/d.

We just have to figure out how I can withdraw the maximium, when the MINIMUM required for cashout is more than the max. allowed from the free chip.

My head is spinning.....

Diane
 
Ok, I used the $25 free chip, max cashout is 5x= $125.

But I am now in a catch 22

i can only cashout $125 max but my options for w/d are either a courier check or wire transfer. Both have a $30 fee and once I pay the $30 fee out of my allowed max of $125, I am below the allowable minimum for a Check which is $150 min. or Wire which is $100 min.

Chat doesn't know what to tell me to do............they are going to research it for me and send me an email. But they did acknowledge that since I had previously been verified by JPC/Lucky Club that I don't have to re-submit any documents for w/d.

We just have to figure out how I can withdraw the maximium, when the MINIMUM required for cashout is more than the max. allowed from the free chip.

My head is spinning.....

Diane

Make a deposit????
Bring your balance up to the minimum required.
 
Make a deposit????
Bring your balance up to the minimum required.

I appreciate the suggestion and had thought of that, but adding money to it then triggers my having to play it through at least once. I dislike having to add money just to cash out.

Anyhow..................heard back from them and they will issue me a check after all. But the $30 dollar processing fee still applies, so I will net $90 from free chip. So I am happy to break the circle of confusion on this.

Now, check hasn't arrived yet, but I remain confident.

Thanks,
Diane
 
I like it

Its different but I made the playthrough pretty quickly on the free chip. I'll be in the same boat with the 125 cashout min. I did chat with CS and they will transfer your details so no new verification needed. Did well on the Magic game
 

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