The first time my winnings were confiscated in 13 years of online gambling :-/

If they were decent or fair they simply could have removed the bloodsucker spins from the equation and told you to either 'wager a little more' or something.

From a technical point of view - absolutely they could have blocked the game but they don't - instead preferring to lay these little bonus traps. It's the same with Max bet size which I was stung with recently.
 
of course vip or mot vip should matter...

if a player who invested 40 eur comed into this situation. or a regular vip depositor who spent already 100's or 1000's of course that makes a difference, make sense no?

No not at all. A vip spend more at once but that doesn't meen the player is more loyal.

If you have been a vip somewhere for a few months and I have been loyal at the same for 3 years, are you more worth to them then? I don't think so.

You build a relationship in different ways. I'm still vip at some places even though I can't afford to play much :)
 
No not at all. A vip spend more at once but that doesn't meen the player is more loyal.

If you have been a vip somewhere for a few months and I have been loyal at the same for 3 years, are you more worth to them then? I don't think so.

You build a relationship in different ways. I'm still vip at some places even though I can't afford to play much :)

Yes i agree! But in the end, it's about money. As more you loose and as more they make profit from you as more they will care about you.
My experience is, in most casinos (also accredited ones) people who spend and loose more money are way better treated than people who make small deposits and small losses. I'm sure there are exceptions, but that's my experience, and it makes sense from a business perspective.
 
Yes i agree! But in the end, it's about money. As more you loose and as more they make profit from you as more they will care about you.
My experience is, in most casinos (also accredited ones) people who spend and loose more money are way better treated than people who make small deposits and small losses. I'm sure there are exceptions, but that's my experience, and it makes sense from a business perspective.

Yes in some ways they are treated better, but casinos are living on the many small depositors so your VIP status is more a marketing thing. Remember you can win a lot more too so they could lose way more.
I could never be a Vip manager that's for sure because in my eyes anyone with money isn't worth a cent more than anyone who have little money :)
I treat everyone the same!
 
Yes in some ways they are treated better, but casinos are living on the many small depositors so your VIP staus is more a marketing thing. Remember you can win a lot more too so they could lose way more.
I could never be a Vip manager that's for sure because in my eyes anyone with money isn't worth a cent more than anyone who have little money :)
I treat everyone the same!

haha me neither. your goal is that people feeö so comfortable that no matter if they win or lose, they always come back, so that the rtp sshould kick in on some point and make the player loose to the casino in the long shot
 
Yes in some ways they are treated better, but casinos are living on the many small depositors so your VIP status is more a marketing thing. Remember you can win a lot more too so they could lose way more.
I could never be a Vip manager that's for sure because in my eyes anyone with money isn't worth a cent more than anyone who have little money :)
I treat everyone the same!

I think you are wrong here. I'm sure the likes of Simmo have stated previously that it's the small depositors that drive down the margins for operators so definitely aren't equal in the casino's eyes.

This particular casino I think everyone is a VIP...so just a marketing gimmick. Real VIP tends to be surprisingly unconditional...the worst condition might be a wagering requirement but never more. Anything less isn't really VIP from my experience.
 
I think you are wrong here. I'm sure the likes of Simmo have stated previously that it's the small depositors that drive down the margins for operators so definitely aren't equal in the casino's eyes.

This particular casino I think everyone is a VIP...so just a marketing gimmick. Real VIP tends to be surprisingly unconditional...the worst condition might be a wagering requirement but never more. Anything less isn't really VIP from my experience.

I'm not wrong, or places like this wouldn't make everyone a vip :)

30 000 customers or 300 highrollers who could win huge. What do you think they preffer?
 
I'm not wrong, or places like this wouldn't make everyone a vip :)

30 000 customers or 300 highrollers who could win huge. What do you think they preffer?

If those 300 high rollers did x 100 the business of those 30,000 then of course they prefer the high rollers.

As for high rollers who win big - they also lose big. The house always has the edge remember....that's a constant of the universe :)
L
 
I got worried with the potential prize interfering with any of my current deposits at 32Red.
I checked the end date and it's: 23:59 (UK) on Friday 19th February
Plenty of time yet.
 
If those 300 high rollers did x 100 the business of those 30,000 then of course they prefer the high rollers.

As for high rollers who win big - they also lose big. The house always has the edge remember....that's a constant of the universe :)
L

I've been told I'm wrong, but so are you. They want and need both kind just as much.

I will never run a casino so I don't know why I care:p
 
I've been told I'm wrong, but so are you. They want and need both kind just as much.

I will never run a casino so I don't know why I care:p

With online casino you almost always have the best margins on people depositing and betting big, so these players are preferred over small time gamblers. Obviously casinos want them both, but they make more from one guy depositing €3000 monthly, than 100 players depositing €30 monthly (there's obviously huge variance in play, but over an extended time).

Also, there's a big difference between all people being equal and all customers being equal :)
 
With online casino you almost always have the best margins on people depositing and betting big, so these players are preferred over small time gamblers. Obviously casinos want them both, but they make more from one guy depositing €3000 monthly, than 100 players depositing €30 monthly (there's obviously huge variance in play, but over an extended time).

Also, there's a big difference between all people being equal and all customers being equal :)

You're correct and with this I've learned to keep my big mouth shut (which for real are very small):p.
From now on I will only say I don't know anything. What a relief:thumbsup:
 
If you look to Vegas where the high-rollers will get accommodation, shows, vouchers for shopping and a lot of other free stuff it's no surprise that it's kind of similar practice online.

Politically and idealistically I concur that everybody should be equally treated. Since we are all living in more or less capitalistic economies it is obvious that customers who the companies earn most off are treated best. So it does make a difference if the player is a high-roller or not.

I remember Simmo's post where he quoted a casino manager who told that low-rollers who make minimum deposits and in many cases claim a bonus and low-roll until WR are met are not at all beneficial for the casino - on the contrary. A low roller will of course also make use of customer support services and payment expenses are proportionally similar to that of high rollers if not higher since there is most likely a fixed fee per transaction. If you make a calculation where you break down all your expenses to the single player, a big chunk of low-rollers are EV- for the casinos. The operators won't dare to bar them from playing since bad publicity would follow.

You can compare the CM community proportionally to the player pool the typical casino has. I guess 90% of the players are low-rollers (let's assume bet sizes below €2). Of course they should be treated well too. However for the casino there is a big trade-off between good customer support/promotions for low-rollers and making profit over all.

I think in OP's case I would have tried to find another solution since he is a medium-/high roller and these are the players casinos potentially earn most from.
 
You're correct and with this I've learned to keep my big mouth shut (which for real are very small):p.
From now on I will only say I don't know anything. What a relief:thumbsup:

I think you raised some good points which are worth discussing about. It would be very sad if you would keep "your big mouth shut". Even if we don't always share the same opinion it's still a prolific discussion and that's what CM is all about isn't it ;)
 
I think you raised some good points which are worth discussing about. It would be very sad if you would keep "your big mouth shut". Even if we don't always share the same opinion it's still a prolific discussion and that's what CM is all about isn't it ;)

Don't worry, I won't be quiet, I just won't claim I know anything:D

What I've been told earlier by someone will differ from someone else, no matter how much I respect or trust the person.
I guess their opinion of their business is also different.

I've been treated really bad from places I've been very loyal to also recently, so yes I'm well aware that a low roller like me are worth almost nothing in many casinos eyes.
I'm happy though that places like Guts and 32Red do see their customers as humans.
 
I shall also share my experience. When I first joined Slots Magic several months ago I played with their sign-up bonus and won a couple of hundred. I played Wish Master which wasnt allowed. Though I must admit I hadnt read the terms I really thought it was an allowed game as they had in place a system where your balance cannot be used playing disallowed Netent games. This happened when I went to the Bloodsuckers game. To their credit they wrote to me via email stating Wish Master was a disallowed game but as they believed my play was unintentional they honoured the cashout. My win mainly came from my play at Wish Master so I consider it a class act of them honouring the cashout.
 
Tirilej,

Poor choice of words from me...when I said " you are wrong on this" I actually meant "I disagree".

Please do keep your mouth open and sharing your opinions :)

All the best.
 
I got worried with the potential prize interfering with any of my current deposits at 32Red.
I checked the end date and it's: 23:59 (UK) on Friday 19th February
Plenty of time yet.

Sorry guys, I accidentally posted in the wrong thread. :confused:
Was meant to post that in Jasmine's thread. My bad.
 

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