Feedback That was Casumo for me

[irish-ranger]

I had a £650 wd from. William hill last month despoit was made on debit card when the withdrawal went thru they paid £250 to the debit card and the remaining balance had to colleted from the bookies shop using a cash direct voucher code.
Which actually meant I got most of the withdrawal within 15 mins of cashing out.

 

[lotusch]

How long does it take to see the funds on your card? Just checked and still not credited..
Within Republic of Ireland I normally see payments to my VISA within 2-6 hours..

 

[irish-ranger]

How long does it take to see the funds on your card? Just checked and still not credited..
Within Republic of Ireland I normally see payments to my VISA within 2-6 hours..[/QUOTE

From WH payments to card can be hit and miss from a few hours to 24 hours QUOTE]

 

[SlotGrinder]

How long does it take to see the funds on your card? Just checked and still not credited..
Within Republic of Ireland I normally see payments to my VISA within 2-6 hours..

idk about casumo but withdrawals to my visa from another casino recently took 2 days from when it was processed . I also always use skrill

 

[colinsunderland]

I had a £650 wd from. William hill last month despoit was made on debit card when the withdrawal went thru they paid £250 to the debit card and the remaining balance had to colleted from the bookies shop using a cash direct voucher code.
Which actually meant I got most of the withdrawal within 15 mins of cashing out.

They use net deposit rule, rather than back to last used card. Thats fine as is back to the deposit method in regards to AML, Videoslots method is likely, in the UK at least, not to be good enough. As usual though the authorities don't issue clear guidelines so casinos just have to guess what to do.

 

[colinsunderland]

How long does it take to see the funds on your card? Just checked and still not credited..
Within Republic of Ireland I normally see payments to my VISA within 2-6 hours..

Don't know about in the ROI but UK it depends on the bank, when they process merchant refunds. Barclays is usually around 12pm 7 days a week, Halifax 3pm Mon-Fri, Santander seem to be midnight.

 

[irish-ranger]

Don't know about in the ROI but UK it depends on the bank, when they process merchant refunds. Barclays is usually around 12pm 7 days a week, Halifax 3pm Mon-Fri, Santander seem to be midnight.

Bank of Scotland 16:00 even thou they are in the same group as Halifax..

 

[colinsunderland]

@CasumoLouis so what shenanigans was going on in tonights £2000 reel race?
A player getting 9 mega wins within about 30 spins, and 3 in the time it took me to do a single spin? Yeah that was legit!
I reported it to live chat and the following race was changed so take it something was found?

 

[paul7388]

Which casinos do that apart from Videoslots? It's very unsafe for the casino to use that method as it can facilitate money laundering.

William Hill does it as well. Even when they accepted Neteller no matter what method i used to deposit withdrawals always went back to debit card as that was most used.

Coral gives you a choice. Nomatter what method i use to deposit i can always withdraw to neteller. It is only way i top up my neteller account lol. When its empty i make a withdrawal from coral.

 

[colinsunderland]

William Hill does it as well. Even when they accepted Neteller no matter what method i used to deposit withdrawals always went back to debit card as that was most used.

Coral gives you a choice. No matter what method i use to deposit i can always withdraw to neteller. It is only way i top up my neteller account lol. When its empty i make a withdrawal from coral.

WilliamHill use a net deposit system, like Betfair (as an example). It's not the same as Videoslots.

Coral do have systems in place with are in line with money laundering rules, although it might not seem it from the customer view. Try topping up your account using an e-wallet, then go in store and attempt to use the money on an FOTB

 

[Louis]

@lotusch It can take everything between 1-5 banking/working days (monday-friday) for the withdrawal to be in your bank account, any longer than that you should contact support as there might be an issue with the transaction.

@colinsunderland I don't think the reel race issue is something to discuss in this thread, but yes we had some issues and we're currently working on fixing it

 

[colinsunderland]

@lotusch It can take everything between 1-5 banking/working days (monday-friday) for the withdrawal to be in your bank account, any longer than that you should contact support as there might be an issue with the transaction.

@colinsunderland I don't think the reel race issue is something to discuss in this thread, but yes we had some issues and we're currently working on fixing it

I could start a thread and draw more attention to it if you like?

 

[Playford7]

I could start a thread and draw more attention to it if you like?

Your a very naughty boy lol

 

[Louis]

@colinsunderland Is this a blackmail to gain bonuses? Haha, you do as you please Colin.
I just wrote it with good intentions to keep this thread to the actual topic.

 

[colinsunderland]

@colinsunderland Is this a blackmail to gain bonuses? Haha, you do as you please Colin.
I just wrote it with good intentions to keep this thread to the actual topic.

lol no, I only posted in here as it was the most recent thread you were active in rather than post a new one

 

[zreb]

Won't say too much, but I can tell you from my experiences that all is possible.

Not sure if this is what you're implying or not, but - if someone deposits $20,000 over the account's lifetime, runs out of money, them scams the casino for a $50 chargeback - wouldn't you just write that off as a cost of doing business? Much better to take a tiny risk than to lose a longtime customer.

The chance of it being some sort of stolen $50 credit card balance with a longstanding skrill account in the same name should also be very low if money laundering is a concern.

As some others have said, yes there is a reason the rule exists, but a sign of a good casino is they can realize when it makes sense to grant an exception. A sign of a bad casino is rigid inflexibility.