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Thanks to Tom and Club World

Discussion in 'Online Casinos' started by CANADAMAN99, Jul 12, 2012.

    Jul 12, 2012
  1. CANADAMAN99

    CANADAMAN99 Full Member

    Occupation:
    Sales
    Location:
    Canada
    No, I haven't hit a random jackpot, in fact I haven't even cashed out in longer than I can even remember. This post definitely isn't about winning, its about the extreme lengths Tom imparticular went through to try and keep a long time player.

    I wrote Tom explaining how poor my luck had been and he went above and beyond any service I've ever received from an online casino(both in acknowledgements of losing streak and comp). I know people say 3dice has great customer service, but in my opinion, after playing at both places for years, toms service goes far beyond anything 3dice ever could or would do.

    So, while I still haven't cashed out, Tom made me feel appreciated as a player. A public thank you to Tom and the club world group. Maybe someday, I'll actually hit that random!

    CANADAMAN99
     
    10 people like this.
  2. Jul 12, 2012
  3. harrys99

    harrys99 Dormant account

    Occupation:
    Bar Business/Office Management
    Location:
    Wherever I Want
    Couldn't agree more-Here's hoping the Random winds blow your way soon:D
     
    1 person likes this.
  4. Jul 12, 2012
  5. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    Always good to hear when a casino goes way beyond the call of duty as such and thus proving the real worth of their players to them ;).

    @Beth i`m still awaiting you to blow my way wearing that slinky ABBA outfit hun :p.
     
    1 person likes this.
  6. Jul 12, 2012
  7. harrys99

    harrys99 Dormant account

    Occupation:
    Bar Business/Office Management
    Location:
    Wherever I Want
    LOL-but I wouldn't fit your blonde bombshell requirements:D
     
    1 person likes this.
  8. Jul 12, 2012
  9. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    The CS has been great to me, too Canadaman...luck your way, too!:cool:

    (Btw?...what are you two up to, up there :lolup: )
     
    2 people like this.
  10. Jul 12, 2012
  11. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    Awww come on, my requirements are not that severe, i`ll amend rule 1 ;).

    1). She must be Blonde, Brunette, Redhead, Skinhead (no swastika tattoo`s on forehead please, it upsets my nan).

    2). And breathing (or at least still warm).

    :D.
     
    4 people like this.
  12. Jul 12, 2012
  13. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    It`s either - My love for scantily clad woman, or retro 70`s pop bands, or, both ;).

    Damn, I think this has to be my most diverse derail to date, my bad, sorry CANADAMAN99 :oops:.
     
    2 people like this.
  14. Jul 12, 2012
  15. secret2

    secret2 irishbrit62 MM

    Occupation:
    driver
    Location:
    New York, United States
    lol...you are a sick, sick puppy dawg.:thumbsup:

    I know, sorry for derail Canadman, too...it all adds up to good Karma, and humour will get you wiiiinning (no 'Tiger Blood', needed.)

    :thumbsup:
     
    2 people like this.
  16. Jul 13, 2012
  17. pkate2

    pkate2 Full Member

    Occupation:
    retired
    Location:
    missouri
    Thank you Club World Casino

    I also would like to thank Club World Casino Group for their customer service and operation. I have been playing at All Star Slots and High Noon Casino for the last 5 months. As this has been my first experience at online gambling, I have found Club World to be helpful and honest. The one occasion that i contacted Tom he responded quickly and my withdraw was processed that day. Club World has been very good to me. In five months of playing, I have won close to $5,000 on $1,500 worth of deposits. I only play table and specialty games. Heck, I find it more pleasurable to play online then to go to a land based casino. You don't have to put up with the loud mouth drunks and cigarette smoke everywhere. Thank you Club World.
     
    3 people like this.
  18. Jul 13, 2012
  19. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    I`m not really, just a huge fan of God`s greatest creation to date..Woman ;), this has got me more slaps around the head from ex`s than I care to remember, hell just cause you`re on a diet it doesn`t mean you can`t look at the menu does it?:).
     
    1 person likes this.
  20. Jul 13, 2012
  21. CANADAMAN99

    CANADAMAN99 Full Member

    Occupation:
    Sales
    Location:
    Canada
    Hahaha no worries on the derail, most definitely worth it!
     
    1 person likes this.
  22. Jul 13, 2012
  23. ERNursePA

    ERNursePA Full Member

    Occupation:
    RN
    Location:
    PA
    Tom

    It's nice to hear that you have received good customer service from "Tom". I have sent a total of three PMs to him. The first one he answered about a week later. The next two he did not reply to. I won't be trying that again. Having said that, the service is like a tortoise at CWC - slow but sure.
     
  24. Jul 14, 2012
  25. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    I am quite surprised that this thread exists. Over the past year or so CW has been in sleeping mode with regard to communicating with its players and hopefully this is a fresh start though possibly prompted by an exodus of players defecting to other RTGs like Slotocash. bI believe CW should continue to build on this and win back the hearts of many digruntled customers especially those from the US.
     
  26. Jul 14, 2012
  27. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    Well, IMO doesn't matter where you get your appetite as long as you eat at home.
     
    4 people like this.
  28. Jul 14, 2012
  29. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    Hahaha, my point entirely. I may seem a bit of a philanderer, but when i`m in a relationship i`m a one woman man, and besides, we all know there`s no better eating than when you`ve been with your partner for a few years ;).

    I do however, have this thing with cats :eek2: :oops:.
     
  30. Jul 14, 2012
  31. CANADAMAN99

    CANADAMAN99 Full Member

    Occupation:
    Sales
    Location:
    Canada
    I have had experiences where replies to pm's to CW take a week and theres I'd nothing more frustrating. My most recent experiences have been about 2 days for a response for the last two messages, hopefully that is a continuing trend for them. I see that as of a bit ago, the last time Tom was on was the 5th or so.

    With this site being such as huge generator of traffic, it would be nice if reps checked at LEAST every other day. Seeing I come here multiple times a day for no pay, those that are profitting from this sit, i.e. reps, should be able to do the same.

    My experience with slotocash was about a day turnaround for a response and she seems to be on here daily. I know if I owned a casino that was talked about, I would be too.

    The thing is, if this thread hadn't been commented on by someone else, Tom may not have even gotten the thank you, heck, he still may not.

    I personally feel that the casinos represented as accredited on this site, should have the obligation to be frequent visiters, even if it is solely to check and respond to pm's.

    At the end if the day, its not a criteria that they do so, and unfortunately for the paying players, we suffer.
     

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