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Discussion in 'Casino Complaints - Non-Bonus Issues' started by txblndee, Mar 25, 2008.

    Mar 25, 2008
  1. txblndee

    txblndee Dormant account

    You guys are awesome! Thank you so much for this site. I can't believe that in 3 days time you helped me resolve a problem with Jackpot City that I have been trying to resolve on my own for 5 months!!!!
  2. Mar 25, 2008
  3. maxd

    maxd Complaints (PAB) Manager Staff Member

    The PAB Guy
    Happy to hear it worked out tx, but I think you owe yourself the credit. Contacting the rep was the right thing to do and it seems to have done the job. Kudos too for Bellerock for getting this cleared up quickly.
  4. Mar 27, 2008
  5. fedEM

    fedEM Dormant account

    I want to add my thanks to Max Drayman and CM Forum.

    I request cash out from PF Games 3 March for 250 euro.

    I find out 11 March they cancel my cash out back on 3 March in secret.

    Then I make another cash out and request them send me explanation. No response.

    I see other Forum same complaints for this casino. No pay.

    I PAB yesterday and today I get paid. This is amazing.

    Some explanation for my troubles might be here. I get very bad run at black jack tables there PF Games. Lose 130 units in 1500 unit bet of wagers.

    I request play-logs with value of each card value to be shown so I get analysed by auditor. PF Games say can not be done. I say how you know game is fair if you not keep record of card? They say RNG is fair. I say maybe RNG is tampered with so give me play-logs.

    I never get play-logs. I am sure the game is cheating big time here.

    Black marks PF Games just to let you know.
    1 person likes this.
  6. Mar 27, 2008
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    The PAB Guy
    Happy to hear it worked out fedEM. I'll mark your PAB resolved. :thumbsup:

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