Terms and Condition Changes - Brightshare (I Sense Something)

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Webzcas

Winter is Coming!
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The GPWA have suspended Roxy Affiliates with immediate affect. Michael Corfman has posted the following.

Over the past day we have had some additional interactions with Roxy Affiliates concerning the closing of affiliate accounts. Our communications have been limited, and not with the individuals within Roxy Affiliates that we feel are in the greatest position to be responsive to affiliates. However, we view that the interactions we have had over the past day are not consistent with our expectations based on the email exchanges and conference call we previously held with the Roxy team.

The recent interactions, which took place this morning, indicate that a further decision has been made to not reopen some of the accounts for which reconsideration was requested. In light of this development, we don't feel the spirit of our prior discussions with Roxy Affiliates are being honored in the way we anticipated.

Accordingly, I have made a decision to suspend Roxy Affiliates as a GPWA sponsor with immediate effect. We remain committed to continued communication and discussion with Roxy Affiliates in an effort to reach a better resolution of the current situation.

Michael
Many thanks Michael

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mattsgame

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The GPWA have suspended Roxy Affiliates with immediate affect. Michael Corfman has posted the following.



Many thanks Michael

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Yes it is good to see, but it seems like it took a bit of pressure for them to do so, now we await to see Brightshares fate.

Bryan have you had any more word from any of these programs on these issues?
 

Casinomeister

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Staff member
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Location
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Bryan, have Roxy and Brightshare been in touch with you?
Yes, and as far as I know they are deciding on what they want to do.

Brightshare said that they are "taking this into further discussion" and will get back to me early next week.
 

Marcia

Dormant account
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Aug 24, 2008
Location
Israel
BrightShare Update

The BrightShare team cares deeply about having a strong, fair and long lasting relationship with our affiliate partners.
We have carefully reviewed the comments and input we received from the affiliates regarding the changes we recently announced.

We wish it were possible to operate using the same terms and conditions as we have in the past but the online gaming marketplace has changed over the years, and it is now a much tougher marketplace with different operating margins for affiliates and operators alike.
However, in reflecting on the issues raised, we understand and appreciate affiliate concerns around earnings for previously referred players.

While we stand by our decision to implement our update as a whole, we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).
Revenue share for previously referred players from markets that are closed (France, Italy) will be paid based on a reduced rev share percentage.

All new Players as of May 1st will be under the new terms as was updated.

We feel strongly that this is the right course of action, and that it reflects our beliefs, our deep commitment to the values of fairness and integrity.
We will develop and test the system and reports to reflect the above mentioned exception, and will update our affiliate partners once this is implemented in our system.

We encourage our affiliates to contact their dedicated account manager for any question they still have, and to inquire about other incentives we offer from time to time for ALL affiliates, both large and small, in order to continue to grow a long term partnership, as we have always supported over the years.

The BrightShare Team



(*) This is posted on behalf of Marcia, our Forums moderator, as she is not available due to personal reasons.
 

KasinoKing

WebMeister & Slotaholic..
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While we stand by our decision to implement our update as a whole, we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).
Well making these terms not retroactive is very welcome news, and may mean you avoid getting rogued everywhere...
But the new terms from May 1st make your program very uncompetitive and affiliate unfriendly - especially for the smaller affy like myself.
I will have no option but to stop promoting your brands (as I'm sure will many other affs), which is a great shame for such a previously highly regarded operator.
I think Brightshare are shooting themselves in the foot with this move; you may increase your profit margin in the short-term, but in the long term this move can only damage your prospects.

KK
 

bet4fun

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The BrightShare team cares deeply about having a strong, fair and long lasting relationship with our affiliate partners.
We have carefully reviewed the comments and input we received from the affiliates regarding the changes we recently announced.

We wish it were possible to operate using the same terms and conditions as we have in the past but the online gaming marketplace has changed over the years, and it is now a much tougher marketplace with different operating margins for affiliates and operators alike.
However, in reflecting on the issues raised, we understand and appreciate affiliate concerns around earnings for previously referred players.

While we stand by our decision to implement our update as a whole, we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).
Revenue share for previously referred players from markets that are closed (France, Italy) will be paid based on a reduced rev share percentage.

All new Players as of May 1st will be under the new terms as was updated.

We feel strongly that this is the right course of action, and that it reflects our beliefs, our deep commitment to the values of fairness and integrity.
We will develop and test the system and reports to reflect the above mentioned exception, and will update our affiliate partners once this is implemented in our system.

We encourage our affiliates to contact their dedicated account manager for any question they still have, and to inquire about other incentives we offer from time to time for ALL affiliates, both large and small, in order to continue to grow a long term partnership, as we have always supported over the years.

The BrightShare Team



(*) This is posted on behalf of Marcia, our Forums moderator, as she is not available due to personal reasons.
Yes I just received that e-mail but will no longer be promoting them as an affiliate, its not just the last changes, its been the slight cumulative changes that have left me saying what the hell, kind like the days of C-planet. Which ultimately left me high and dry. But as a newbie in the past i have had to learn the hard way.
 

Webzcas

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Location
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Whichever way Spiral Solutions spin this, the trust has already been broken. The terms as they stand moving forward concerning new players referred are predatory and I will continue to warn my visitors as such.

There are also many unanswered questions, but how the management of Brightshare have handled this issue, to me at least, proves they are a program that cannot be trusted and as such, they will remain listed as a rogue program on OCR.

At least for players referred prior to May 1st 2013, the new terms are not now being applied retroactively. But then again, we have to trust Brightshare, that our active historical player base will remain under our affiliate account. Just commenting out loud on something a high profile former director of the Brightshare Affiliate Program alluded to back in December 2012. :rolleyes:
 

mattsgame

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The BrightShare team cares deeply about having a strong, fair and long lasting relationship with our affiliate partners.
We have carefully reviewed the comments and input we received from the affiliates regarding the changes we recently announced.
What a load of BS (yer Brightshare) if you cared this wouldn't have happened in the first place, partners in business communicate with each other, you were trying to screw your partners.

We wish it were possible to operate using the same terms and conditions as we have in the past but the online gaming marketplace has changed over the years, and it is now a much tougher marketplace with different operating margins for affiliates and operators alike.
However, in reflecting on the issues raised, we understand and appreciate affiliate concerns around earnings for previously referred players.
More rubbish, and this is why you guys will fall and the good guys will flourish even more now.

While we stand by our decision to implement our update as a whole, we have made a decision to apply the new revenue share terms only on new players as of May 1st 2013 and we will maintain the net revenue calculation as per the previous terms for all active players the affiliates brought until April 30th (Revenue percentage scales calculation based on Net revenues, no Negative Carry Over without a High Roller policy, and no reduced Revshare for inactive affiliates on those players).
Revenue share for previously referred players from markets that are closed (France, Italy) will be paid based on a reduced rev share percentage.

All new Players as of May 1st will be under the new terms as was updated.

We feel strongly that this is the right course of action, and that it reflects our beliefs, our deep commitment to the values of fairness and integrity.
We will develop and test the system and reports to reflect the above mentioned exception, and will update our affiliate partners once this is implemented in our system.
I do not believe this is good enough, some maybe happy with it. You will stay blacklisted on my site, I am not sending new affiliates to you with these terms for them either.

We encourage our affiliates to contact their dedicated account manager for any question they still have, and to inquire about other incentives we offer from time to time for ALL affiliates, both large and small, in order to continue to grow a long term partnership, as we have always supported over the years.

The BrightShare Team
I did contact my manager to close my account last week, and guess what.. no response and its still open.



(*) This is posted on behalf of Marcia, our Forums moderator, as she is not available due to personal reasons.
Why are all these posts on behalf of Marcia, surely you also represent the company, whom is posting?
 

NeuroPR

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I really don't know what exactly is happening. Seems like they are deleting affiliate accounts.
I just tried to login and i'm getting this message:

Your account has no Affiliate Program set.
Please email support@brightshare.com, if you have any questions.
 

Casinomeister

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Nope. Haven't heard anything since last Friday.
 

chayton

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I was at the eCOGRA site earlier today and noticed that BrightShare and Roxy Affiliates are both listed under their 'Affiliate Trust' link. For any of you who are affiliates, would filing a dispute there do any good?
 

Casinomeister

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I was at the eCOGRA site earlier today and noticed that BrightShare and Roxy Affiliates are both listed under their 'Affiliate Trust' link. For any of you who are affiliates, would filing a dispute there do any good?
That would be a good idea IMO.
 

Webzcas

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That would be a good idea IMO.
eCOGRA should not be issuing seals for Affiliate Programs. I am not going to even bother as Andrew made it clear to me, he will not discuss this issue with me, as he did not like my opening post of this thread whereby I mentioned eCOGRA and my views of them dealing with affiliate programs. Which I still stand by.
 

Dave

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Regarding Brightshare -- they responded to the backlash earlier this week, and they decided to modify their new terms so that the quota and the 15% rate does NOT apply to the existing player base. Their new terms still suck, and many will not continue to work with these conditions in place -- but the "retroactive" bullshit is gone.

Nope. Haven't heard anything since last Friday.
Hmm. Have you decided if they will remain accredited here? Roxy stole from several affiliates by closing their accounts, and they have been rogued by AGD, CAP, GPWA, and numerous affiliate sites.

Roxy is engaging in a Grand Prive-style theft: keeping the players, but closing affiliate accounts. This is UNACCEPTABLE. The only difference is that Roxy is closing accounts willy nilly, while Grand Prive closed all the accounts at once.

Bryan, do you need or want proof of an affiliate account being closed? I have email proof if you want it, if that would help you decide whether to remove them from the accredited list.
 

Webzcas

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The following post I have just made on the GPWA's Brightshare forum, in response to an affiliate who called into question why I have lambasted the GPWA for not suspending Brightshare, but am listed as a moderator here on CM, which still has the properties marketed by Brightshare and Roxy in the accredited section. I am posting this here also, as it very much applies.

For the record and just to make my point clear. I personally think all Wagershare properties, all Brightshare properties and all Roxy Affiliates properties should be rogued everywhere. ( This is reflected in my signature here, on CM, on AGD and also CAP )

I also believe sincerely that eCOGRA should not have anything to do with dishing out seals to affiliate programs, especially as the eCOGRA site indicates some of the 6 listed programs have not been audited for a couple of years.

Additionally, it was me that started the thread in question concerning both Brightshare and Roxy on Casinomeister. I have been, as an individual and webmaster very vocal on there regarding my own views and Bryan quite rightly has allowed me to do so. Even though my name is in bright blue and his views may differ from my own.

I do not speak for Casinomeister and I am not Bryan.

There are major marked differences however between Casinomeister and the likes of GPWA, CAP, AGD.

Casinomeister is for players and unless players are getting shafted, it is unlikely Bryan will move them off the site.

However, GPWA. CAP, AGD etc are for affiliates and affiliates ARE getting shafted by the likes of Brightshare and Roxy Affiliates and the correct course of action would be to suspend them.

I would very much like large sites such as CM to also follow suit, but I can quite clearly see why they are still on there. I also believe that if sites such as Casinomeister took a stand, the programs such as Brightshare would very likely come back to the table and undo all the damage they already have done.
 

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