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technical problems with cashins at bellerock

Discussion in 'Online Casino and Poker Complaints - old section' started by mikepipe, Apr 28, 2006.

    Apr 28, 2006
  1. mikepipe

    mikepipe Dormant account

    still progressing
    I tried to cashin some bucks at a bellerock casino and got a strange error message. I guess some of the forums members might have experienced the same?
    Was lucky enough to get a live chat and this is what they said:

    Hello player, an agent will be with you shortly
    You are chatting to Chereez
    player : hello
    player : my account is: txxxxxxx
    Chereez : Hi there, and welcome to our live chat support.
    player : i tried to cash in money but it doesnt work
    player : error message for hours now
    player : anything wrong with my deposit?
    Chereez :
    Do you mind waiting one moment while I access your account details please?
    player : ok
    Chereez : Kindly note that we are experincing some technical issues at this stage. We do apologoze for the inconvenience this may cause you.
    player : ohh
    Chereez : Could you please try within the next 24 hours again.
    player : i see
    player : ok, i ll do
    Chereez : Your patience is greatly appreciated Player.
    Chereez : Thank you so much.
    player : thanks , bye for now

    Lets hope that it will be fixed in some 24 hours...

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