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Bonus Complaint Sverigekronan !

Discussion in 'Casino Complaints - Bonus Issues' started by Geld, Mar 23, 2015.

    Mar 23, 2015
  1. Geld

    Geld Full Member

    Occupation:
    LSS
    Location:
    Östersund - Sweden
    Today I got a text from sverigekronan.com saying they give 100 free spins to first 100 players!

    30-60sec after I read it im in and playing my 100 spins, site crashes with 1 left due to high trafic on their page, I get back and get to play my last spin and a total of 197SEK win :p like 20 euro.
    I then try to open another game but my account is 0, so I contact support and they say that it was due to the high load on their page that they cash didn't show but that they would fix it.

    So after 7h I contact them again, and the reply is that there were already 100 people before me that had gotten the spins, so mine was not legit and that they would give me 10 spins!? as a compensation...
    now is this really such a good way to treat a customer?

    Sure, I might been after the 100..but if someone gets their free spins should they really not just let it count?

    Im happy it wasn't a big win, but just a heads up for anyone thinking of playing there.

    my 2 cents
     
  2. Mar 23, 2015
  3. Cocochanel

    Cocochanel Experienced Member

    Occupation:
    retired
    Location:
    Denmark
    They dont have a clue how to treat new players...............I would not put my money in this casino either. First time and bad experience, I lock my account again
     
  4. Mar 23, 2015
  5. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    I don't know anything about this casino so I went in and read a few of their rules.

    It's a casino for only Swedish people. If someone play from somewhere else and can't prove that he's Swedish he's not entitled to any kind of bonus offers.
    I saw that the OP was from Norway so I'm surprised they still gave free spins.

    I also think Swedish people can stay away if you like to use bonuses. All bonuses needs to be wagered 40x bonus+deposit.

    After that I stopped reading ;)
     
  6. Mar 23, 2015
  7. Geld

    Geld Full Member

    Occupation:
    LSS
    Location:
    Östersund - Sweden
    Yeah Swedish only :) Like myself hehe

    Well this was a 1 year celebration free spin thing, so it had no deposit needed..but probably the wagering tho!

    Anyway, just hope that no one won big on these 100 spins and had same experience as me!
     
    1 person likes this.
  8. Mar 23, 2015
  9. Tirilej

    Tirilej Still a Lady CAG

    Occupation:
    Breathing
    Location:
    Sweden
    There are so many Swedes in Norway so I'm not surprised.
    You could have written your languages in your profile though so I had known :)
     
    1 person likes this.

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