hi all need some help here after winning my account locked
ok iv been a member of the said site i wont mention at the mo for like 3yrs playing poker ,slots , horses i played 1 friday night and was on a roll winning like 200 quid next day so another 100 withdrew say 250 leaving me 60-80 balance i turned this into again 300 playing 6 seaters and heads up $10 $25 $50 tables so i withdrew again sunday afternoon went to log in my accounts locked i phoned cs who told me to send my driving licence and credit card which i did. i was then told i was playing suspicous poker??????? ok so how about my winning your accounts on hold im told.
3-5 day past i phone back and told i just have to wait
so i contact the gaming commission and told them there reply was like this
it seems somthink you have done as triggered the security system off .
so im thinking i recently changed my credit card and think thats what done it .and the site needs to confirm who you are and will contact your bank to confirm the details are correct and you this may take 2-4weeks!!!!!!!!!!
so i phone my bank after like 3days and they tell me NO 3rd party has contacted them to confirm my account and if they did IT WOULD TAKE NO LONGER THEN 24HRS-48HRS MAXIMUM to confirm.so im back on the phone cs now tell me i have been CHIP DUMPING ???????????
i google the term and it seems when 2 or more players sit in the table sharing chips and cheat basicaly . but i play random games with random players and random stakes . also how can you chip dump at a heads up? why would some1 play them self as they pay table fees so would be losing all the time.
i also lost a few 100 i didnt hear them say i was cheating then
so where do i stand on this or who could i contact to get my money iv requested all hand history reports but the email replys have just stopped now?
ok iv been a member of the said site i wont mention at the mo for like 3yrs playing poker ,slots , horses i played 1 friday night and was on a roll winning like 200 quid next day so another 100 withdrew say 250 leaving me 60-80 balance i turned this into again 300 playing 6 seaters and heads up $10 $25 $50 tables so i withdrew again sunday afternoon went to log in my accounts locked i phoned cs who told me to send my driving licence and credit card which i did. i was then told i was playing suspicous poker??????? ok so how about my winning your accounts on hold im told.
3-5 day past i phone back and told i just have to wait
so i contact the gaming commission and told them there reply was like this
it seems somthink you have done as triggered the security system off .
so im thinking i recently changed my credit card and think thats what done it .and the site needs to confirm who you are and will contact your bank to confirm the details are correct and you this may take 2-4weeks!!!!!!!!!!
so i phone my bank after like 3days and they tell me NO 3rd party has contacted them to confirm my account and if they did IT WOULD TAKE NO LONGER THEN 24HRS-48HRS MAXIMUM to confirm.so im back on the phone cs now tell me i have been CHIP DUMPING ???????????
i google the term and it seems when 2 or more players sit in the table sharing chips and cheat basicaly . but i play random games with random players and random stakes . also how can you chip dump at a heads up? why would some1 play them self as they pay table fees so would be losing all the time.
i also lost a few 100 i didnt hear them say i was cheating then
so where do i stand on this or who could i contact to get my money iv requested all hand history reports but the email replys have just stopped now?