suspicious

scully

Dormant account
Joined
Jun 23, 2008
Location
uk
hi all need some help here after winning my account locked
ok iv been a member of the said site i wont mention at the mo for like 3yrs playing poker ,slots , horses i played 1 friday night and was on a roll winning like 200 quid next day so another 100 withdrew say 250 leaving me 60-80 balance i turned this into again 300 playing 6 seaters and heads up $10 $25 $50 tables so i withdrew again sunday afternoon went to log in my accounts locked i phoned cs who told me to send my driving licence and credit card which i did. i was then told i was playing suspicous poker??????? ok so how about my winning your accounts on hold im told.
3-5 day past i phone back and told i just have to wait

so i contact the gaming commission and told them there reply was like this
it seems somthink you have done as triggered the security system off .
so im thinking i recently changed my credit card and think thats what done it .and the site needs to confirm who you are and will contact your bank to confirm the details are correct and you this may take 2-4weeks!!!!!!!!!!
so i phone my bank after like 3days and they tell me NO 3rd party has contacted them to confirm my account and if they did IT WOULD TAKE NO LONGER THEN 24HRS-48HRS MAXIMUM to confirm.so im back on the phone cs now tell me i have been CHIP DUMPING ???????????
i google the term and it seems when 2 or more players sit in the table sharing chips and cheat basicaly . but i play random games with random players and random stakes . also how can you chip dump at a heads up? why would some1 play them self as they pay table fees so would be losing all the time.
i also lost a few 100 i didnt hear them say i was cheating then
so where do i stand on this or who could i contact to get my money iv requested all hand history reports but the email replys have just stopped now?
 

GaryWatson

Dormant account
Joined
Jun 15, 2007
Location
Europe
Chip dumping at headsup means someone has accessed someone elses account and dumped it into yours, or they have used a stolen credit card and lost their funds into yours.

As you say you have been playing random people that should not really be your problem unless they are stating you are involved in the fraud. If so, they should be willing to provide evidence to back this. If not, it looks like an excuse to hold back payment.
 

scully

Dormant account
Joined
Jun 23, 2008
Location
uk
i have requsted all games played and hand history which they replyed we have contacted the software provided to get this we will forward on to you.
how long does this take to get mayb some one could see whats suspious as i will post it here also when u log into a site i thought you could get all your history in your account? so why would they have to ask the software provider?
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Try our Pitch a Bitch service. It's free, it's personal service from the Bitchmeister himself (that's me :D ) and it's (reasonably) effective.

You can see the kind of thing we've handled in the past via the Past PABs pages.
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
Thank you for the Past PAB section. Interesting reading!
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Thank you for the Past PAB section. Interesting reading!

OT, but worth mentioning I think: sometime soon we're going to do a "quarterly" round-up, giving stats for most common casino PAB'd, total "resolved", etc. Should be an interesting addition.
 

jolub

Experienced Member
Joined
Aug 26, 2007
Location
Michigan, USA
Why is it that you have done nothing wrong when you're losing. But when you play the same way and win, there's a problem?
 
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