I get email telling me about this month promotions and $50 reload. I login today into casino and right away get pop-up telling me deposit $50 today wager once and get $50 bonus. There is ok button on the pop-up. I click OK button it leads to casino web site with promotion description and cashier.
I deposited, played, lost half my deposit, and guess what, no bonus you are not eligible I am told! What a bunch of BS! They told me I got email, but I did not!
Please wait for a site operator to respond.
You are now chatting with 'Lional'
Lional: How may I help you today?
anna: Hi
anna: I deposited and wagered $50 but did not get a bonus
anna: can you credit $50 bonus to my account please?
Lional: Please hold one moment.
Lional: Unfortunately, you are not entitled to any more bonuses from us and this decision was taken by the relevant department at their discretion. You should have received an email today outling the reasons why you cannot get anymore bonuses. You should call the helpdesk or email admin@sportingbet.com if you did not receive the email.
anna: I did not receive the email
anna: and I already participated by playing and losing half of my deposit
anna: when I loged a got deposit 50 get 50 bonus pop up window
anna: so you invided me to play
anna: either credit the bonus please or refund my full deposit
Lional: You should have received an email today to the email address on file ********** We cannot credit the bonus or refund your deposit.
anna: I did not receive any email exept about promotions
anna: You just scammed me as far I am conserned
anna: I will post this on all the forums I can find
anna: there is no email like that in my box
Lional: Rest assure, this is not a scam and there are genuine reasons for this decision. As stated already, if you did not receive an email, you should call the helpdesk or email admin@sportingbet.com for an explanation.
anna: I dont care about your resons you invited me to play
anna: i have email about this month bonuses
Lional: We did not invite you personally to play!
anna: I had pop-up when i loged in
anna: said deposit today and get 50 bonus
Lional: That pop-up appears whenever you click on the casino link and the promotions listed are for customers who are allowed to get bonuses. However, a decision ha sbeen taken not to credit you with anymore bonuses.
anna: I will not play anymore but you have to credit this time because I already had taken part in the promo
Lional: Sorry, the decision has been taken not to credit you anymore bonuses for this $50 casino reload bonus promotion or for any other bonus promotions in the foreseeable future.
Lional: If you want to know more about this issue, please call the helpdesk or email admin@sportingbet.com.
I deposited, played, lost half my deposit, and guess what, no bonus you are not eligible I am told! What a bunch of BS! They told me I got email, but I did not!
Please wait for a site operator to respond.
You are now chatting with 'Lional'
Lional: How may I help you today?
anna: Hi
anna: I deposited and wagered $50 but did not get a bonus
anna: can you credit $50 bonus to my account please?
Lional: Please hold one moment.
Lional: Unfortunately, you are not entitled to any more bonuses from us and this decision was taken by the relevant department at their discretion. You should have received an email today outling the reasons why you cannot get anymore bonuses. You should call the helpdesk or email admin@sportingbet.com if you did not receive the email.
anna: I did not receive the email
anna: and I already participated by playing and losing half of my deposit
anna: when I loged a got deposit 50 get 50 bonus pop up window
anna: so you invided me to play
anna: either credit the bonus please or refund my full deposit
Lional: You should have received an email today to the email address on file ********** We cannot credit the bonus or refund your deposit.
anna: I did not receive any email exept about promotions
anna: You just scammed me as far I am conserned
anna: I will post this on all the forums I can find
anna: there is no email like that in my box
Lional: Rest assure, this is not a scam and there are genuine reasons for this decision. As stated already, if you did not receive an email, you should call the helpdesk or email admin@sportingbet.com for an explanation.
anna: I dont care about your resons you invited me to play
anna: i have email about this month bonuses
Lional: We did not invite you personally to play!
anna: I had pop-up when i loged in
anna: said deposit today and get 50 bonus
Lional: That pop-up appears whenever you click on the casino link and the promotions listed are for customers who are allowed to get bonuses. However, a decision ha sbeen taken not to credit you with anymore bonuses.
anna: I will not play anymore but you have to credit this time because I already had taken part in the promo
Lional: Sorry, the decision has been taken not to credit you anymore bonuses for this $50 casino reload bonus promotion or for any other bonus promotions in the foreseeable future.
Lional: If you want to know more about this issue, please call the helpdesk or email admin@sportingbet.com.
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