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Super Lenny HUGE problem!

Discussion in 'Casino Complaints - Bonus Issues' started by casguy2016, Dec 25, 2016.

    Dec 25, 2016
  1. casguy2016

    casguy2016 Newbie member

    How quickly does customer service usually reply on this casino? My balance dropped from over 300.00 to 0.00 in a single 2.00 bet. I had less than 50.00 left to wager to keep the bonus (which expires December 31st so i had plenty of time left).

    I'm panicking here as there is no live help and this is not a small chunk of money. I have try loging out and logging back in several times.

    Thank you
  2. Dec 26, 2016
  3. SlotGrinder

    SlotGrinder Senior Member

    Poker Player
    Just wait for live chat tomorrow I suppose . Not much you can do on xmas day . I'm sure it will be recorded in the game logs if it's an error
    SuperLenny have a rep here and are accredited so it should be sorted out
  4. Dec 26, 2016
  5. casguy2016

    casguy2016 Newbie member

    actually i panicked too quickly....their customer service actually replied early Christmas day and fixed my balance. Very quick response on their part.

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