Super Lenny HUGE problem!

casguy2016

Newbie member
Joined
Aug 30, 2016
Location
Canada
Hello,
How quickly does customer service usually reply on this casino? My balance dropped from over 300.00 to 0.00 in a single 2.00 bet. I had less than 50.00 left to wager to keep the bonus (which expires December 31st so i had plenty of time left).

I'm panicking here as there is no live help and this is not a small chunk of money. I have try loging out and logging back in several times.

Thank you
 

SlotGrinder

Senior Member
Joined
Jan 8, 2016
Location
England
Just wait for live chat tomorrow I suppose . Not much you can do on xmas day . I'm sure it will be recorded in the game logs if it's an error
SuperLenny have a rep here and are accredited so it should be sorted out
 

casguy2016

Newbie member
Joined
Aug 30, 2016
Location
Canada
actually i panicked too quickly....their customer service actually replied early Christmas day and fixed my balance. Very quick response on their part.
 
Top