Also got paid!--I think this helped, sending a letter to the manager of Crown Vegas after they had just given me a 20. gift:
I sure appreciate this personal attention. Can I possibly impose on you for a lttle more?
I understand that the new casino Sunset Palace is also now in the fold, and I was hoping you might intervene for me regarding my cashout from May 9, 2003.
On May 9 I deposited 30 and got a 20. bonus. I wagered this over 20X at Video Poker and managed to cash out 330. The good luck was a thrill.
Was asked for Faxback forms and sent them all on May 16. Someone in the accounting dept asked for another one of the credit card, so I sent it again.
No one has responded to any of my email inquiries since (for a good ten days now.)
Can you get me paid so that I can continue playing at both sites?
My user name at Sunset Palace is XXXXX
Thanks for your help.
Hello there >,redsage<,,
I am sorry that you are experiencing delays with your cashout,
I will forward this to My Accounts Department and find out what the delay is.
I will appreciate that you bare with me, as I will need to look into this query.
If there is anything else I can assist with, please feel free and contact me.
Thanks and Regards
Crown Vegas Online Casino
Get the Royal Treatment!