Suite332 Casino

blaqpoet

Dormant account
Joined
Apr 19, 2007
Location
Johannesburg, South Africa
Has anybody played at this casino? Is it a rogue? I deposited and played. Limited selection of games and very strict bonus terms.

PLEASE NOTE: We are pleased to announce that, thanks to a new bonus abuse detection algorithm, we have reopened the 100% Check-In bonus to players from ALL regions. The Check-In bonus is in place for all players to enjoy & play with. Unfortunately, some players join online casinos with the sole purpose of incrementally betting in small amounts on certain games in order to meet wagering requirements and cash-out their bonuses. Such behaviour, also known as "Turtle Betting", guarantees the player a marginal win/loss & a straightforward path towards leaving with a casino's bonus offer without fair play. Such players are the reason behind stringent wagering requirements, restricted games, & region banning.

Withdrawals seem to be slow as I've been waiting for a good 7 days for a cash out. I've learned my lesson with casinos that claim 48 hour cash outs and take longer, much longer, than that.

In other words, I wouldn't recommend this casino so be warned. I'm beginning to feel very disgusted with the casino industry in general. The white labels are making me sick! You also have big casinos like Golden Palace (where I've played for 2 years) increasing cash out times for winning players.

My advice is to stick with reputable casinos (32RED, Intercasino, WillHill, Club On The Park, etc).These new casinos don't deserve your money.
 

mikepipe

Dormant account
Joined
Oct 31, 2005
Location
still progressing
thanks for your advice.
Much appreciated, as it shows that you learned you lesson (as you wrote yourself).
Please help me to understand the following:
Why did you mention Club on the Park in a row with places like 32red and Intercasino?
:)
 

daz

Dormant account
Joined
Sep 18, 2006
Location
UK
played here a couple of times and cashed out no problem BUT they will enforce this ridiculous 'turtle betting' rule.if you play here don't flat bet small amounts ,they will revoke your bonus,increase your wagering requirements or offer to refund your deposit(if you've not blown it on the BJ table)

there's quite a few slot players here,i wander if they'd do you for turtle betting on a slot ?
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Rogue

Looks Rogue - I am sure if you bet big they will also find fault with that. It doesn't take a fancy new algorithm to detect flat betting. They do not define what the min bet is to avoid this clause. I have seen such a clause at Ladbrokes, where BJ bets of less than $5 or even $10 do not count towards WR. If this lot just implement such a rule with their "fancy algorithm" there will be no need to confiscate winnings. No betting pattern can "guarantee" a profit, it can only make it more likely.
 

dancinggoon

Dormant account
PABaccred
PABrogue
PABnoaccred
PABnorogue
PABnononaccred2
Joined
Jan 21, 2007
Location
Around the world
I played and cashed out around 900$, they payed me in a few days maybe 3-4, they also offered me some good reloads this weekend.

By the way in my opinion clubonthepark was a very good casino, until they closed their doors for germans. :mad:
 

blaqpoet

Dormant account
Joined
Apr 19, 2007
Location
Johannesburg, South Africa
Sounds like a typical new casino, 48 hour payouts in the beginning, and then eventually 1 to 2 week payouts. New casinos attract a lot of 'bonus hunters' so these new casinos lose a lot of money during the 1st few months.

I guess I'll have to wait and see if they eventually pay out.

daz said:
they will enforce this ridiculous 'turtle betting' rule
They have a game history function so if I'm accused of "turtle betting", I'll post my entire play history here.
 
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tristan727

Banned user - violation of <a href="http://www.ca
Joined
May 31, 2006
Location
London
I've played there a few times and found them it to be a good casino. That's just been my experience so please let me know if they're bad too and I'll stay away.

Is up to you - do you mind fancy algorithms & pitbosses hovering over you deciding if they want to take your winnings off of you, even if you met the terms of any promo? I do - I'd rather play somewhere where can relax & feel like am in a proper casino, one where cash can only be taken off of you on the tables, not as you go out the door. To play devil's advocate - I suppose it's better that the casino is rather upfront here about it, as opposed to hiding it - only ever surfacing when someone posts a complaint on the net.
 

hobobiker

Dormant account
Joined
May 4, 2007
Location
Manchester UK
32 Red and Will Hill ......????

. My advice is to stick with reputable casinos (32RED said:
yeah 32 red .......deposited over 900 quid this week at 32 ......lost it in the shittiest week of slots play ever .....in fact my last session saw a return of
43% on the slots ....(and im talking a lot of spins here) ..
most days about 80% ...but then the slots would piss about ....balance up and down in a very predictable way .....but never getting to the point where it would be worth cashing out ....(this is just to get the % return to somewhere near the 95% i guess)
but hey its allright ........i got a 10 and 20 worth of free chips .......fuckin whoopee ....1 grand down ...no withdrawals........and i get comps worth 30 only after moaning like a bitch about the returns...... and been told a return of 47% on a slot after two hours play was ......."alright" and "Normal" .....but because we are so kind ...........have some free chips.


and Will hill .......dont even mention those T****sers ...cant even be arsed to answer their emails or telephone ..... take yer money ...give you shit paying games ......i averaged about 60% on a wager of 6000 ...playing slots multiline at 1 a pop .....so it was a lot of time and spins .....60% return??? its a fucking piss take ... thats what it is .....
they are all as bad as each other .....what good is fantastic games or brilliant customer service if the games dont pay anymore than the shitty fruit machine in the corner of a crappy pub.

its theoutside grid for me next week thats where my money is goin .

32 red can stick their 30 free chips up their bottoms. and will hill .......can keep their measly ...fuckin 50 quid bonus .
32 and will hill aint gettin anymore of my very easily earned cash anymore .....

fucking random ...... about as random as it raining in manchester tommorow.
not very fuckin random at all.

going to clean my bike now .......
 

tristan727

Banned user - violation of <a href="http://www.ca
Joined
May 31, 2006
Location
London
they've increased the pub fruity stakes to 50p recently haven't they? I always usually clean up when they do this - as your normal player takes months to adapt to the change of strategy required...ie. they'll collect 3 wins on the feature ladder - when now should go for least 6 or 7. I made about 150 in 3 days at one they put in a Coral...hour's work - but for some odd reason thy removed it & put in a 30p play. sadly my wife don't go to the kinda pubs which have fruities -so not been to utilise my superior strategy & risk-taking further.
 

Fender1

Banned User - Violation of posting rule 1.9 - bogu
Joined
Aug 16, 2007
Location
UK
Suite 332, they will void your Bonus and any winnings, if they feel that you have made too many small bets. They judge, as to what too many and too small is. They apply the rule to all games, even the ones with a big casino advantage.

I am currently in dispute with them, so I cant say too much yet, as they still have a big deposit of mine, they have yet to return. The choice they gave me, was a considerable extra amout of wagering, or the return of my deposit. I asked for my deposit to be returned, as a matter of principal, I would not be blackmailed into extra wagering.

To be fair, they answer emails quickly, and have been prepared to discuss the matter, but are refusing to budge on this issue.

I will post more, when I can
 

slotmaster02

Banned User
Joined
Aug 6, 2007
Location
Canada
Thanks

I also find Casino Fortune and Mapau to be an honest, respectable and their customer services is great. Thanks for your advice.
 

Fender1

Banned User - Violation of posting rule 1.9 - bogu
Joined
Aug 16, 2007
Location
UK
Just an update as promised. After some further email activity, Suite 322 have paid me in full.

So a happy ending.
 

Lessu

Dormant account
Joined
May 13, 2007
Location
Finland
I've been waiting for 8 business days nor for my withdrawal. The amount still shows on my account.

I played like 6-7 different games varying my bets from 3 to 10 so I don't think their next generation bonus abuse detector should have any problems with me. I also played well over the needed WR.

No answers to my emails yet, though I didn't sent them that long ago.
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
this ridiculous 'turtle betting' rule.

LOL. Thats a new one on me :) Or maybe I'm just being slow....

I've played there (Club On The Park) a few times and found them it to be a good casino. That's just been my experience so please let me know if they're bad too and I'll stay away.

Me too, though they do have a reverse period in place now which is a shame.

I've been waiting for 8 business days nor for my withdrawal. The amount still shows on my account.

8 days is ridiculous, but if its your first withdrawal and you supplied ID, I guess not? Even then they should ask for your ID within 48hrs of the cashout.

"Powered by Thrill-X" ? Thats a new one on me. I see they exhibited at ICE in January though.
 

Lessu

Dormant account
Joined
May 13, 2007
Location
Finland
They didn't ask me for ID or anything but I got paid now... 15hrs after I sent the email.

Well got my money but wouldn't recommend to anyone
 

offtherecord

Dormant account
PABnonaccred
PABnononaccred
Joined
Dec 25, 2006
Location
Europe
Seeing that quite a few people have played there, everybody has been paid and yet still everybody encourages people to stay away from there I wonder why that is?
Personally I have made just about the same experience, played there, cashed out, been paid. But it didn't feel right the whole time.
Is it true to say that the bad feeling most people have is caused mainly by the T&C and duration of cash outs, but probably also by the appearence of the website? E. g. I really disliked their withdrawal mechanism - you can't see whether your claim went through because your balance remains in your account etc.
It just feels very amateurish, which of course leads to the assumption of a nickel & dime casino that might run out of money any time.

Does anyone have more consistent results, i. e. more than played once?
 

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
Maybe it's the software from ThrillX. Did you play the Live Dealer (CWC) or the Virtual casino?
 

blackjackguide

Dormant account
Joined
Jul 17, 2003
Location
USA
I have many of the players from my site that love this casino. If you are a usa player, this is really the best place to play live games.

I am a regular player there, they do pay quickly and offer some nice reload bonuses all the time. I prefer the Live Casino any day then the virtual one. I always seem to win more at the Live Tables!

The live gaming software is actually powered by Casino Web Cam which does not accept USA players anymore.
 

xengo

Dormant account
Joined
Jan 27, 2007
Location
netherlands
I have a dispute with them as well being accused of socalled "turtlebetting".
So playing different games and lowest bet being $10 still makes them decide that I can either start over with new wagering requirement or get my deposit back.
Since I also don't want to fall for threats from a casino I decided to email them back that I want my deposit returned.
I mailed them my answer about two weeks ago and still no response.
Tried to make a withdrawal up to the amount of my deposit but nothing happens with my balance.
Not all really good so far. Will let you know how things end.
Strange thing is also that live support is always off line lately. Anyone else have the same problem??
 
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