Strange attitude at inetbet

momolifni

Dormant account
Joined
May 29, 2007
Location
Israel
hello all,

inetbet is trying to force me into bonus rules, when in fact I did not got credited any bonus. In their view, once you redeemed a coupon you are obligated to play even thought no bonus money was credited to you.

Have you ever thought that a casino will force you to play the rules when you did not yet got any bonus and you do not want it at all?

Stroy starts when I tried to redeem their new player coupon, no trealizing that the bonus is credited only after 24,000 in play.

I thought, ok lets withdraw and call it a day.

they emailed me "You cannot deposit and then withdraw without making a turnover"

simple meaning of the above text is that they do not want players to deposit and withdraw without play, as do some other casinos.

I played a little, and tried to withdrawa again.

Then comes the surprise. They see me obligated for the bonus I requested, even thought I did not got it yet!

I even thought about giving up and playing their requested turnover, but it turns out that the software on my computer is extremely slow. the few hands I did play took me hours on end.

There I stay. A balance I am unable to withdraw. A softwae I am unable to play with. A casino I am unable to speak to.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
BE GLAD

Aside from having money there that you can't play as you say,

be glad. It is the only casino I have truly lost a bundle at. Couldn't win a thing to save my life.

Wish I had never downloaded it.

Also, in order to redeem your comp points, you have to send in identification info. Yet you can deposit without submitting i.d. info.

I don't like some of their policies at all.
 

phynqster

Dormant account
Joined
Jul 15, 2004
Location
los angeles, ca
I agree with the casino on this. You tried to get the bonus, which would mean you need to follow the rules associated with the bonus. I am sure that they will still add the bonus to your account when you are qualified. If the casino did not do it like this, than they would be giving a player a free shot at winning with no restrictions, and if the player lost, than the player could than ask for the bonus, and restrictions.
 

mikepipe

Dormant account
Joined
Oct 31, 2005
Location
still progressing
Lets get things straight, as long as they are simple.
Phyngster is absolutely right. You cannot claim a coupon and then withdraw without following the rules, because: if you had lost, you would have claimed the bonus - naturally.

I had my trouble with inetbet once (their birthday promo) but after all: They are one of the very few absolutely trustworthy RTG places.
Of course: winning has to to quite a lot with luck.
I had phantastic winning streaks , so that i thought, the software was not random, and i had my losing streaks, so that i was nearly certain, the software was "cheating".
Nonsense!

If you like RTG, play there, or at Club world.

Or at a casino, which doesnt exist yet, maybe one, which is run by Grandacesgeisha. (got me?)
 

happygobrokey

Dormant account
Joined
Jul 24, 2006
Location
canada
any of the bonuses i know of that credit the bonus post-wagering require all the wagering before the bonus comes, not that if you lose your deposit the bonus comes right away. if you lose, you have to put more in to finish out the wagering. this being the case, if i lose/win so much that i don't want to finish out the wagering, that is fine and i don't need to since i won't be getting the bonus. that being said, it is always that i am losing just enough that i should continue wagering to get the bonus to cover some of the loss, since i already have x% of wagering done. but if i lost 5x the bonus amount with only 10% completion, maybe i'd want to give up, and i should be allowed to cash out anything i might have left and call it a day. likewise if i win 1000 playing towards a 25 bonus, i shouldn't be forced to keep going if i am content with giving it up. but maybe specifically in this instance the bonus does get added once you lose your deposit...
 

mikepipe

Dormant account
Joined
Oct 31, 2005
Location
still progressing
As far as i know, inetbet has NOT this type of bonus.
The bonusses (?) i know at inet and othr RTGs are the type of redeem coupon and get bonus instantly.
Dont know what OP had (new player bonus?). Anyway: He redeemed a coupon without depositing, what was necessary to get the bonus.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
As far as i know, inetbet has NOT this type of bonus.
The bonusses (?) i know at inet and othr RTGs are the type of redeem coupon and get bonus instantly.
Dont know what OP had (new player bonus?). Anyway: He redeemed a coupon without depositing, what was necessary to get the bonus.
Agree with the first bit - I've never heard of any RTG offering a Post Wager bonus... :confused:
But anyway, once you have redeemed the coupon you are committed to the WR.
That is only fair, otherwise it would be no-risk.

Your last bit; Sounds like a deposit was made, otherwise there would be no issue of not being able to withdraw...

KK
 

Vesuvio

Dormant account
Joined
Apr 22, 2004
Location
UK
But anyway, once you have redeemed the coupon you are committed to the WR.
That is only fair, otherwise it would be no-risk.
With most post-wager bonuses there's no problem deciding just to withdraw your balance at any time before you get the bonus. It's hardly no-risk as you're risking your own money the whole time.

When I scanned Inetbet's terms I couldn't see anything implying you wouldn't be able to withdraw before receiving the bonus - so you might have a case there. The problem is that you started to wager at all (though I understand your reasoning). If you'd just left the deposit untouched I can't believe Inetbet wouldn't have let you just withdraw and forget about the coupon. Certainly if you PM'd the rep here, or posted on the forum, you'd have been able to (or Inetbet would have encountered some serious negative publicity).

Anyway, it's worth trying going here and sending a PM. Maybe it'll be possible to work something out.
https://www.casinomeister.com/forums/members/
 

ftg

Banned User - bogus claim - violation of <a href="
Joined
Aug 4, 2003
Agree with the first bit - I've never heard of any RTG offering a Post Wager bonus... :confused:
KK

An example of post wagering bonus offered by Inetbet:

Bonus #2: 25% High Roller Bonus**

Valid until June 22nd
Enter coupon code: ND6NJ
Deposit between $200 - $500
Play through deposit 25x
to receive 25% Bonus
Max Bonus $125
(non match bonus) 10x bonus to cashout
 

momolifni

Dormant account
Joined
May 29, 2007
Location
Israel
will not credit bonus if lost

They explicitly told me that they will not credit me the bonus if I lost the whole deposit.

So there is no-risk gamble here. Only defense for inet crumbles down.
 

momolifni

Dormant account
Joined
May 29, 2007
Location
Israel
when not playing at all, phynqster's claim is irelevant.
I tried to withdraw without playing at all. Only their misleading email made we playing.
 

suzecat

Dormant account
Joined
Sep 18, 2004
Location
California
Not a strange attitude at all! Read the rules concerning match bonus vs. non-match bonus.........sounds like you thought you were redeeming a match bonus when it was a non-match bonus. Been there. done that, once.:D
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
This looks a poor offer to start with, it is hard to get a deposit to last 25x with RTG, unless one plays Blackjack and grinds away. There should be no problem with withdrawing and simply cancelling a post wager bonus - it is different with a match bonus, where the bonus can be used to increase the chance to win.
If the problem is that the software does not work, then the casino is obligated to return the deposit (or fix the software such that the games work).
I have never played inetbet, but VIP.Com has VERY SLOW software, so it looks like this can be done deliberately by the individual RTG operators, and if they assume players all have fast PC's the software will simply not work on the older and slower models.
 

momolifni

Dormant account
Joined
May 29, 2007
Location
Israel
I contacted their manager by PM as visubio advised.

We are discussing the situation, and I will update you all. Hopefully with a positive resolution.
 

BingoT

Nurses love to give shots
Joined
Dec 16, 2004
Location
Hartford,Ct
I agree with the casino on this. You tried to get the bonus, which would mean you need to follow the rules associated with the bonus. I am sure that they will still add the bonus to your account when you are qualified. If the casino did not do it like this, than they would be giving a player a free shot at winning with no restrictions, and if the player lost, than the player could than ask for the bonus, and restrictions.
How True it is
You can't ask for a better group of people.
 

momolifni

Dormant account
Joined
May 29, 2007
Location
Israel
I explained above, that they do not give a bonus if you lose.

As for being good people, I do not doubt it.
I was only talking about their attitude in this case so far.

How True it is
You can't ask for a better group of people.
 

momolifni

Dormant account
Joined
May 29, 2007
Location
Israel
lost all winnings

given the situation, I played and lost my winnings.

Now I have exactly $425 in the account. deposit was $400.
I am giving up on the $25.

anyone sees now a reason that I will not get paid?
 

Nicole50

Dormant account
Joined
Sep 13, 2006
Location
Netherland
at least Inetbet pay the players

let say something about Inetbet. I played with my deposit and without bonus last few weeks and I won some. I got paid to my neteller account the next day without any problems or any delay.If you want to play without bonus , don t redeem any coupon. Iam playing there without bonus and there is no problems at all until now.

At least they pay the winners without delay and without troubles. With Inetbet be sure to get your wining.So that is the honest staff.
 
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