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WARNING Staybet is abusing players, ignoring complaints

Discussion in 'Casinomeister Warnings' started by maxd, Oct 30, 2017.

    Oct 30, 2017
  1. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    The problems with Staybet have been worsening as the year has passed. We first started receiving complaints in the spring (February through April) regarding slow-pay / no-pay situations. The worst of them was where the casino retroactively applied some new bonus terms to confiscate €4000+, admitted they were in the wrong after we pressed them on the facts of the case and in the end they offered nothing better than to return the player's deposits.

    Through the summer we had more cases arrive of various no-pay complaints which the casino did not respond to.

    And now into the fall the problems continue: a German player's winnings denied because of a detail in the "max bet" clause that only appears in English and not the player's native German. The casino says "English rules prevail" even though they've had 18 months to update the German Terms since the clause was added to the English side.

    This all adds up to some very hostile and dodgy rule enforcement by the casino against its players:

    WARNING: Staybet is abusing its players through inconsistent and predatory Terms and Terms enforcement. To make matters worse the casino is no longer responding to player complaints. Players are advised to avoid this casino until such time as the casino has proven that they've cleaned up their act.
     
    Last edited: Mar 7, 2018
  2. Oct 30, 2017
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
  4. Nov 20, 2017
  5. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    A new rep has come forward and asked for all unresolved cases to be re-submitted. I've done so. Hopefully something good will come of this.
     
  6. Mar 7, 2018
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Nothing came of it.
     
    Last edited: Mar 7, 2018
    lockinlove likes this.
  8. Mar 14, 2018
  9. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    FWIW we keep hearing reports of non-payment at StayBet. Now more than ever players are strongly advised to avoid this casino.

    Also, interested readers might want to look at this wherein Staybet and the related Danguad group are all on the Avoid list:
    WARNING: avoid all Danguad casinos.
     
    Last edited: Mar 14, 2018
    Harry_BKK, Supababe and aceking123 like this.
  10. Apr 2, 2018
  11. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Quick update*, seems Staybet lost their Curacao license: You must register/login in order to see the link.

    *brought to our attention by You must register/login in order to see the link..
     
    Last edited: Apr 2, 2018

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