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Starluck and Casinocounty dont pay

Discussion in 'Online Casino and Poker Complaints - old section' started by lisasun, Jul 6, 2003.

  1. lisasun

    lisasun Dormant account

    I have cash out $180 at Starluck and cash out $140.75 at Casinocounty with check in May.
    I have not recieved two checks now.

    When I contact them.I have recieved their reply.
    ------------

    Dear X,

    Thank you for contacting Starluck Casino Online Customer Care.

    We would like to inform to you that your cash out request of $180.00 has been processed and sent from our
    end on the 05/20/03. We would also like to inform you that all your cash out request have been sent out from
    our end and cannot be cancelled.

    If you have any questions or suggestions, please do not hesitate to contact our Customer Care Department at
    any time. We are here 24/7 to assist you.

    Play, Win and have Fun!

    Jared Seth
    Customer Care Representative
    Starluck Casino Online
    This email is not visible to you.
    Tel: +1 (206) 415-0165
    Toll Free: +1 (800) 391-4102 (US and Canada Only) You must register/login in order to see the link.
    ------------------
    Dear X,

    Thank you for contacting Casino Customer Care.

    Your cashout request of $140.75 has been processed and sent from our end on the 05/21/03 thru check and
    cannot be cancelled.

    If you have any questions or suggestions, please do not hesitate to contact our Customer Care Department at
    any time. We are here 24/7 to assist you.

    Sincerely Yours,

    Jared Seth
    Customer Care Representative
    Online Casino Service
    This email is not visible to you.
    Tel: +1 (206) 415-0165
    Toll Free: +1 (800) 391-4102 (US and Canada Only) You must register/login in order to see the link.
     
  2. pokeraddict

    pokeraddict Webmaster

  3. lisasun

    lisasun Dormant account

    I request stop payment both checks.and send my winning to my NETeller account.

    They reply me:

    ---------------------

    Thank you for contacting ezEcash Customer Care.

    As I have mentioned earlier, your cash out request of $180.00 and $140.75 have been sent from
    our end on the 05/20/03 and 05/21/03. We will not be able to cancel this as they have already
    been sent from our end.

    If you have any questions or suggestions, please do not hesitate to contact our Customer Care
    Department at any time. We are here 24/7 to assist you.

    Sincerely Yours,

    Jared Seth
    Customer Care Representative
    ezEcash.com
    This email is not visible to you.

    ---------------------

    Where's my winnings.How can I recieve my winnings.

    What can I do for this.
     
  4. glodge

    glodge Banned User - dodgy back stabber

    Even if you lived at the back of Burke, you would have received the check by now. I would think that they could easierly find out if the check/s have been drawn on. I don't see it being a major problem stopping a check/s; this is some casino's forte`.

    I'd be sending a " Pitch a Bitch " to Bryan over this mess.
     
  5. pokeraddict

    pokeraddict Webmaster

    I am playing at partypoker, was checking out rake schedule, when i left site it says "Try our sister casino starluckcasino.com" this is disturbing, ,ive never tried to withdraw from partypoker.com but they are huge, cant imagine they would not pay up, they are related to starluck?
     

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