WARNING Stakers.com is confiscating player's money and ignoring complaints

maxd

Head of Complaints (PABs), Senior Forum Moderator
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
Over the past several months we've seen complaints against Stakers.com and there seems to be a common thread connecting them:
  • player wins and requests winnings.
  • casino kicks off KYC but is never satisfied with the documents produced, keeps asking for new documents. This process drags on for months and basically never reaches a conclusion.
  • often, at some point the casino claims there is a "fraud investigation" and closes the player's account "temporarily". The account is not re-opened unless the player harasses the casino to do so.
  • more often than not the casino keeps claiming "issues" with the player and simply doesn't pay.
  • when the player files a complaint the casino simply ignores it.
Warning: Stakers.com is stalling and/or not paying player withdrawals using unsupported claims of "player issues" and inconclusive "fraud investigations" as an excuse. Players are advised to go elsewhere.
 
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