not played there much,dont have time now I can make one bill from different country on photoshop on my name and reopen again, but easy just open another account I play more gamdom they know i am playing from UKOuch. Bad news, I heard this happened to someone else the other day too. Yet to have the pleasure myself. Still, there's other fish in the sea..
The fact that you are having to play with a VPN to get past the "Sorry you are not allowed to play from the UK" blocking screen should be the clue, without needing to be spoon fed by a rep tho.
got verified like year ago when I won DOA2 need to send id to get large cashout